The staff were very service minded, especially in the restaurant.

The hotel is located about 30 minutes from Siena in a beautiful and quiet environment. It is very large and very pleasant with a panoramic view of the Tuscan countryside. There are two outdoor pools, one of which is thermal. Inside, there is a large pool for swimming laps, a pool with massage jets, a hot pool, a KNEIPP circuit, and a thermal sulphur bath that is renewed daily. The rooms were spotless with a very comfortable king size bed. There was a wide choice at breakfast with both savoury and sweet dishes. There was no WiFi but we were given a 4G box so we could surf anywhere. The staff were very helpful and the massage very professional. There is a doctor on site and the possibility of a Covid test. We stayed for 5 nights with our teenagers and would gladly return.

Service excellent. The road indications to find the hotel are inexistant or insufficient. In addition due to a lack of road indications for the hotel, we were following the road indications for the “terme”. Complete mess! ! We find a agrotourisme with the same name in the middle of a wood. Your road indications are unprofessional and complete client unfriendly. On the contrary the staff of the hotel were extreme effective helping us very friendly. One lady of the hotel came with a car towards us in view of guiding us from the middle of nowhere to your nice hotel.