Pets are allowed at Mercure Petriolo Siena Terme Spa. Regarding potential fees, please contact the hotel for information regarding the additional charge.

Mercure Petriolo Siena Terme Spa 4 stars

Name: Mercure Petriolo Siena Terme Spa | Hotel Terme di Petriolo - ALL - ALL
Address: Localita Petriolo Pari, Civitella Paganico Gr, PETRIOLO, 58045, IT
Telephone: +3905771607378
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 103 reviews

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Mercure Petriolo Siena Terme Spa - Image 1

Mercure Petriolo Siena Terme Spa - Image 2

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21 21 photos

Localita Petriolo Pari, Civitella Paganico Gr, 58045 PETRIOLO, Italy

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Mercure Petriolo Siena Terme Spa

Hotel for travellers looking for local and authentic experiences

Mercure Petriolo Siena Terme and Spa offers a panoramic position surrounded by the hills of the Tuscan and Maremma countryside, immersed in the unspoilt nature reserve of the Val di Farma. A paradise in harmony with nature and local traditions, ideal for pleasant relaxing stays. Spa and pool supplement: E 30,00 day per person. The supplement includes the welcome kit swimming cap, bathrobe and slippers.

Hotel extras

SPA & Fitness services
Pool Restaurant
Pool Bar
Meeting area
Quiet location

Our accommodation(s)

Room

Single room

Non contractual photo

1 pers. max
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

CLASSIC DOUBLE ROOM

Classic and cozy room with 1 comfortable double bed. Designed for up to 2 people, with an inviting atmosphere, essential amenities and a fully equipped bathroom. Perfect for couples or solo travelers.

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Mini Bar
Free in Room Mineral Water

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Bidet
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Internet Facilities

Wireless internet in your room

Phone Facilities

Direct dial telephone

Service And Equipment

Room Services

Breakfast in bed

Temperature Air Control

Individual heating and air conditioning adjustment

2 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

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Room

Superior room

Elegant room with 1 double bed and a private balcony, blending style and comfort. It features premium finishes, modern amenities and a refined atmosphere. Ideal for up to 2 guests seeking an upscale stay.

Most of the accommodation:
Balcony

Max. number of persons: 2
Area: From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Mini Bar
Free in Room Mineral Water

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Bidet
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Internet Facilities

Wireless internet in your room

Phone Facilities

Direct dial telephone

Tv Facilities

32'/81 cm screen

Service And Equipment

Room Services

Breakfast in bed

Temperature Air Control

Individual heating and air conditioning adjustment

2 pers. max
42 m² / 452 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Triple room

Non contractual photo

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)

See availabilities

Room

Quadruple room

Non contractual photo

4 pers. max
35 m² / 376 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)

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Suite

EXECUTIVE SUITE

Premium room with a large king-size bed. It offers a superior level of stay thanks to larger spaces, refined furnishings, high-end services and superior comfort. Ideal for couples or business travellers.

Max. number of persons: 2
Area: From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Mini Bar
Free in Room Mineral Water

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Bidet
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Internet Facilities

Wireless internet in your room

Phone Facilities

Direct dial telephone

Tv Facilities

39'/99 cm screen

Service And Equipment

Room Services

Breakfast in bed

Temperature Air Control

Individual heating and air conditioning adjustment

2 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

PRESIDENTIAL SUITE

Luxurious presidential suite with two separate bedrooms, two double beds and a spacious living area. It also features a kitchenette with coffee machine and a private outdoor patio with jacuzzi, for an exclusive stay for up to 4 guests.

Max. number of persons: 4
Area: From 100 m² / 1076 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Mini Bar
Free in Room Mineral Water

Bathroom

Bathroom Facilities

Bathrobe
Bathroom products
Bidet
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Towel rack
Universal shaving plug

Media And Technology

Internet Facilities

Wireless internet in your room

Phone Facilities

Direct dial telephone

Tv Facilities

39'/99 cm screen

Service And Equipment

Room Services

Breakfast in bed

Temperature Air Control

Individual heating and air conditioning adjustment

4 pers. max
100 m² / 1076 sq ft

Bedding 2 x King size bed(s)

See availabilities

Hotel location

Mercure Petriolo Siena Terme Spa

Localita Petriolo Pari, Civitella Paganico Gr
58045 PETRIOLO
Italy

GPS:43.079946, 11.300058

+39 0577 160 7378

Railway station
Highway exit
Ferries

PAGANICO

Railway station

Access: 10 km / 6.21 mi 1 hrs walk / 10 min drive

FIRENZE

Highway exit

Access: 110 km / 68.35 mi

CIVITAVECCHIA PORT

Ferries

Access: 154 km / 95.69 mi

Terme di Petriolo

Park

Access: 10 km / 6.21 mi 1 hrs 30 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Hotel informations

84 rooms
4 rooms for people with reduced mobility
4 family rooms
4 connecting rooms
84 non-smoking rooms
4 floors

Languages spoken at the hotel

English
Spanish
Italian
Russian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas

Air conditioning

Iron

Iron at reception

Check In & Check-out facilities

Express check-in
Express check-out

Porter

Porter

Catering

One Restaurant

One Bar

Room service

Cold snacks
Hot meals

Breakfast

Buffet Additional charge

Business

One Meeting room

Business Center

Business center is wheelchair accessible

Well-being

Swimming pool

Outside

Swimming pool

Covered

Parking information

On site
Outdoor parking
Private
Parking opened 24/7

Vehicles

Motorcycle places
Bus parking

Security

Well-lit parking

PETRIOLO RESTAURANT

The Petriolo Restaurant welcomes its guests with lovely views of the Tuscan hilly landscape. The menu offers a variety of traditional local dishes reinterpreted by our chef.

Cooking style: Regional
Capacity: 100
Accessibility: Accessible service

58045 Petriolo, Italy

Other informations

Services

Air conditioning
Wheelchair access
Pet allowed
Non Smoking Area
Exceptional View

Payment

Cash
Credit card
Other

Accommodate food

Children menu
Gluten-free menu
Vegetarian menu

The Petriolo Restaurant welcomes its guests with lovely views of the Tuscan hilly landscape. The menu offers a variety of traditional local dishes reinterpreted by our chef.

LE TERRAZZE

Other informations

Services

Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Pet allowed
Terrace

Payment

Cash

Wine and other drinks information

Apéritif
Cocktail
Vinoteca
Wine by the glass available
Soft drinks
Digestifs

A sunset drink on the scenic terrace of our bar is the perfect conclusion to a day spent between thermal baths and hydro-massages. Elegant location and quaint atmosphere.

Breakfast

Buffet

Buffet breakfast with a selection of sweet and savoury items, hot and cold drinks, fruit and fresh produce, to start the day with flavour and variety.

Monday	07:00 AM - 10:30 AM
Tuesday	07:00 AM - 10:30 AM
Wednesday	07:00 AM - 10:30 AM
Thursday	07:00 AM - 10:30 AM
Friday	07:00 AM - 10:30 AM
Saturday	07:00 AM - 10:30 AM
Sunday	07:00 AM - 10:30 AM

Services

American
Continental
Hot Breakfast
Cold breakfast

Restaurant

RISTORANTE ERICA

2 pools

Non contractual photo

Pool features

Outdoor pool

Indoor pool with natural water at 25°C, ideal for relaxing all year round. A thermal-water hydromassage area completes the space, for pure wellbeing and relaxation.

Monday	09:00 AM - 06:30 PM
Tuesday	09:00 AM - 06:30 PM
Wednesday	09:00 AM - 06:30 PM
Thursday	09:00 AM - 06:30 PM
Friday	09:00 AM - 06:30 PM
Saturday	09:00 AM - 06:30 PM
Sunday	09:00 AM - 06:30 PM

Pool features

Indoor pool

Indoor and outdoor pools with thermal and natural water, ideal for relaxing all year round. Hydromassage areas are also available. Set in Petriolo’s beautiful natural surroundings. An additional €30.00 per person per day applies.

SPA

Additional charge

Access to the Spa and pools requires a supplement of E30/person per day. The rate includes the courtesy kit (bathrobe, slippers and swimming cap)

Institute Manager

Location: On site

Accessibility

Accessible service

Monday	09:00 AM - 06:30 PM 09:00 AM - 06:30 PM
Tuesday	09:00 AM - 06:30 PM 09:00 AM - 06:30 PM
Wednesday	09:00 AM - 06:30 PM 09:00 AM - 06:30 PM
Thursday	09:00 AM - 06:30 PM 09:00 AM - 06:30 PM
Friday	09:00 AM - 06:30 PM 09:00 AM - 06:30 PM
Saturday	09:00 AM - 06:30 PM 09:00 AM - 06:30 PM
Sunday	09:00 AM - 06:30 PM

Other informations

Services

Spa Treatment

At your disposal

Towels available
Bathrobe available
Slippers

Access & security

Reduced mobility Facilities
Wheelchair access

The wellness centre offers indoor and outdoor thermal pools, natural-water pools, a hydromassage pool and a relaxation area. Guests can also enjoy wellness and relaxation services and treatments in beautiful natural surroundings. Access to the wellness centre is available at an additional charge.

Meetings & Events

Non contractual photo

Number of Meeting Room: 1
Surface of the largest room: 180 m² / 1937.502 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 103 reviews

Richard D. Families - 7/25/2025 Confirmed reviews ALL

Spent 3 nights in the resort. Really picturesque setting, friendly staff (Francesca in the restaurant was great fun and really nice with the kids) and some good facilities. Rooms were a nice size. The layout of the hotel worked well. Lifts were small but staurs were clearly signed and well lit. We were asked for a rental fee for bath robes - which given the daily rate for the room seemed very petty and not required. Breakfast was in a nice location (unfortunately that bar wasn’t available the rest of the day) and had a nice selection of local produce. I rated as 7 as it was fair value (not cheap but some good facilities and an enjoyable stay). That said - it was not close to a 9 or 10 which the request suggested was the hotel’s expectation and so I highlight below, my families thoughts on areas that could be improved. I got the impression not all of the facilities were open / available - so the bar / restaurant on the top floor by reception was not open during our stay (we went to the top floor for breakfast but it was closed / offered no food or drinks after breakfast) the bar by the pool was out of stock on some drinks when we arrived on Sunday and they only got new stock on Tuesday (as an example the Napoli Spritz was a drink that was not available until Tuesday evening - and we didn’t ask for every drink at the bar 🤣). I didn’t see the steam room open during our stay - although the spa pools were generally nice and maintained to a good standard. There was a reliance on our car to travel around (and whilst the hotel was in a picturesque location it had nothing at all in the surrounding dinghy area that was walkable in safety) whilst that is understandable and apparently within local culture - when on holiday it’s nice to travel out and enjoy food / experiences / some drinks without having to worry about driving. On other stays in similar locations, the hotel would have a shuttle bus / car available for a small fee or an arrangement with a local taxi firm - so that guests can travel around & see sights without driving. The taxis cost stupid money - their excuse they travel out on a journey to pick up. A hotel of Mercure reputation & size should be able to negotiate rates for guests that are reasonable. We were hopping to get a taxi to Siena station to travel to Florence - but the taxi quote was nearly 200 Euros one way!!!!! As I said at the start - hotel was lovely, facilities nice & staff great - and so the above should be read as additional matters that should be considered to support your guests in the future. More people would use taxi / pay for the use of a hotel shuttle bus etc if they were made available - it’s a shame to stay in Tuscany near Siena but have to drive to local restaurants & towns / cities. By not travelling to eat evening meal out (I don’t drive when I have any alcohol and want the option to have a nice glass of wine or a beer with a lovely meal) it highlighted the limitations of the restaurant menu and that the other restaurant wasn’t open. We waited 25 minutes to check out of the hotel. There was a family in front of us (who clearly had issues with their bill) but no one else was available to quickly check us out (and then the card machine wasn’t working properly when it was our turn to check out).

Gianfrancesco C. Business - 7/17/2025 Confirmed reviews ALL

Cesare I. Couples - 7/17/2025 Confirmed reviews ALL

Peter B. Couples - 7/15/2025 Confirmed reviews ALL

Superior Zimmer - laut Buchung und daher Vertrag incl. Bademantel und Hausschuhe ! Trotzdem wurde man genötigt ein Kit zu erstehen mit Bademantel aus ehemaligen ATA Beständen- trotz Reklamation keine Änderung! Der Eingang ist die Visitenkarte eines Hotels...jedoch macht man sich nicht die Mühe, das wuchernde Unkraut das die Blumen übertrifft zu beseitigen. Diese Schlamperei und Nachlässigkeit zieht sich durch das gesamte Hotel...Zimmer unsauber wird wohl selten geputzt. Alles auf Minimalbedarf ausgerichtet..eine Schande für ein sogenanntes 4****Hotel. Frühstück...einfach und dem Hotel Zustand entsprechend. Eier z.B. Eiskalt und bestimmt älteren Datums. Margarine Fehlanzeige..Frischkäse sowieso. Ein einziges Trauerspiel, 5 Kleiderbügel für 2 Personen und 1 Woche.....Man hätte eben nicht das Locanda damit ausstatten sollen wie mit den Bademänteln ebenso!..die geheime Dependance des Mercure Hotels. Alle Restbestände des ATA Hotels wurden auch dort verteilt. Diese Aufzählung ist nicht komplett , als Direktor sollte man sich die Mühe machen, den Laden unter die Lupe zu nehmen, ein Hotel für Urlauber ist es nicht - es wurde zu einer Relais Station für Durchreisende erhoben. Traurig aber wahr.Für mich kein Grund, dieses Hotel jemals wieder zu buchen -

Wagner V. B. C. Families - 7/11/2025 Confirmed reviews ALL

Gianfrancesco C. Business - 7/17/2025 Confirmed reviews ALL

Hotel leggermente datato…

Cesare I. Couples - 7/17/2025 Confirmed reviews ALL

devo dire che quando siamo arrivati abbiamo notato professionalità e competenza del personale ottimo soggiorno

Peter B. Couples - 7/15/2025 Confirmed reviews ALL

Wagner V. B. C. Families - 7/11/2025 Confirmed reviews ALL

Desde a nossa chegada o atendimento e acolhimento pelo Robert no Checkin, ficamos muito felizes. O Café da manhã e atendimento da Francesca e no Restaurante por ela e pelo Natali, estão de parabéns, o Hotel maravilhoso.

D. D. Families - 7/10/2025 Confirmed reviews ALL

The hotel and its location are absolutely beautiful — a peaceful retreat surrounded by nature, ideal for a relaxing break. Overall, the stay was enjoyable, but the management left a lot to be desired and added an unexpected layer of frustration.

Rowena D. Families - 7/9/2025 Confirmed reviews ALL

The booking was made accidentally with the wrong dates and cancelled straight away in June of 2024. I had confirmation of the booking cancellation. this year we were charged for the stay regardless and I have not been able to get in touch with the hotel as all the listed emails bounce or have been ignored

Daniela M. B. Friends - 7/8/2025 Confirmed reviews ALL

Siamo stati benissimo. La struttura è molto bella e ben organizzata. Il personale oltre ad essere professionale è molto gentile e disponibile. La colazione molto varia e abbondante. Gli spazi sia interni che esterni sono suggestivi e la vista è spettacolare. Lo raccomando vivamente

Paolo P. Couples - 7/8/2025 Confirmed reviews ALL

Ottima struttura, pulizia, buon cibo

Roberto A. Couples - 7/8/2025 Confirmed reviews ALL

Ottimo soggiorno. Andrebbero un po’ migliorati i servizi

Angela R. Families - 7/7/2025 Confirmed reviews ALL

Personale gentilissimo,siamo stati molto bene,posto pulito e bellissimo

Emanuele V. Families - 7/6/2025 Confirmed reviews ALL

Stanze eleganti e confortevoli. La vista sulla valle è incantevole. Un ottimo posto per rigenerarsi.

Web-users rating

Other web-users rate our hotel

156 reviews 7.8/10 Location
442 reviews 8.3/10 Room
412 reviews 6.2/10 Service
25 reviews 2.8/10 WiFi
242 reviews 6.6/10 Breakfast
226 reviews 7.2/10 Wellness Area
219 reviews 5.7/10 Food
134 reviews 6.5/10 Cleanliness

19 reviews 8.1/10 Location
40 reviews 8.3/10 Room
40 reviews 6.9/10 Service
18 reviews 7.2/10 Wellness Area
18 reviews 6.8/10 Breakfast
14 reviews 6.5/10 Cleanliness
14 reviews 6.1/10 Food
11 reviews 5.9/10 Amenities

8 reviews 8.1/10 Location
19 reviews 8.2/10 Room
20 reviews 6.4/10 Service
12 reviews 6.7/10 Breakfast
11 reviews 8.7/10 Comfort
11 reviews 7.4/10 Wellness Area
10 reviews 5.7/10 Food
8 reviews 5.6/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Petriolo Siena Terme Spa, check-in is available from 03:00 PM, and we ask that you check out by 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Petriolo Siena Terme Spa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What are the spa highlights and what treatments are offered?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travellers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Mercure Petriolo Siena Terme Spa 4 stars

Description

Hotel extras

Our accommodation(s)

Single room

CLASSIC DOUBLE ROOM

Bedding

Food And Beverage

Bathroom

Media And Technology

Service And Equipment

Bedding

Food And Beverage

Bathroom

Media And Technology

Service And Equipment

EXECUTIVE SUITE

Bedding

Food And Beverage

Bathroom

Media And Technology

Service And Equipment

PRESIDENTIAL SUITE

Bedding

Food And Beverage

Bathroom

Media And Technology

Service And Equipment

Hotel location

Access and transport

Access & Transport (3)

Hotel services

Services in the hotel and nearby

Hotel access

Accessibility

In hotel

Catering

Business

Well-being

Parking

Outdoor car park

PETRIOLO RESTAURANT

PETRIOLO RESTAURANT

Other informations

LE TERRAZZE

LE TERRAZZE

Other informations

Breakfast

Breakfast

Buffet

2 pools

Pools

SPA

SPA

Other informations

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What are the spa highlights and what treatments are offered?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travellers?