Dear Mr. U., Thank you for your wonderful feedback. We are thrilled to hear that you felt comfortable and safe during your stay, akin to being at home. It is our utmost priority to provide a welcoming environment for all guests. Your satisfaction is a great encouragement to our team, and we look forward to welcoming you back in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager

Dear Mr. A., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location and the aesthetics of the hotel appealing. Your comments about room dining have been noted, as we continuously strive to enhance our services. We appreciate your valuable input and hope to welcome you back for another memorable experience in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager

Dear Mr. K., Thank you for your wonderful feedback regarding your recent stay at Fairmont Doha. We are delighted to hear that you enjoyed the stunning views from your room, as well as the attentive service provided by our team. It is gratifying to know that our breakfast offerings and the Ramadan event contributed to making your experience memorable. We look forward to welcoming you back in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager

Dear Mr. L., Thank you for your wonderful feedback regarding your recent stay at Fairmont Doha. We are delighted to hear that you enjoyed our spacious accommodations, friendly staff, and the exceptional breakfast we offer. Your satisfaction is our utmost priority, and it is gratifying to know that we could provide you with a memorable experience. We look forward to welcoming you back in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager

Dear Mr. b., Thank you for taking the time to share your detailed feedback. Please accept our sincere apologies for the inconveniences you experienced during your stay, particularly regarding the delays at check‑in and the inconsistencies in service. While the hotel was operating at full occupancy with back‑to‑back departures and arrivals on the day of your check‑in, we fully acknowledge that this should never be an excuse for extended waiting times or unmet expectations. Assuring you that the room would be ready shortly and then delivering it much later is understandably frustrating, and we regret the inconvenience this caused. We also apologize for the confusion regarding the Gold Suite and access to the Gold lounge, as well as for the housekeeping oversight in one of the rooms. These matters should have been communicated more clearly and handled proactively. That said, we appreciate your kind comments about the quality of the rooms and are glad that our Duty Manager was able to personally apologize and assist you with transportation to the airport. Your feedback has been shared with our management team and relevant departments to improve coordination, communication, and overall guest experience. Thank you once again for your valuable comments. We truly hope to have the opportunity to welcome you back and provide you with the seamless and exceptional stay you deserve. Sincerely, Alyssa Gail Remigio Executive Office Manager

Dear Philip K., Thank you for your wonderful feedback regarding your recent experience at Fairmont Doha. We are delighted to hear that you enjoyed our spacious and clean accommodations, as well as our extensive amenities, including the gym and restaurants. It is rewarding to know that our friendly and attentive staff contributed positively to your stay. We look forward to welcoming you back for another memorable visit. Sincerely, Alyssa Gail Remigio Executive Office Manager

Dear Viet N., Thank you for taking the time to share your experience at Fairmont Doha. We are delighted to hear that you enjoyed the modern amenities and the quality of service provided by our team. I sincerely apologize for the discomfort you experienced due to the music at the pools and in the spa. We appreciate your feedback regarding the need for clearer communication about our ambiance, especially for guests seeking tranquility. Your suggestion will certainly be taken into consideration as we strive to enhance our guest experience. I regret the confusion regarding your room reservation and the subsequent challenges with your Gold status. It is important to us that our guests have a seamless experience, and I acknowledge the inconveniences you faced during your stay. Additionally, I appreciate your understanding of the maintenance issues you encountered. Our team is committed to ensuring that all facilities are up to standard for our guests. Thank you once again for your valuable feedback. We hope to welcome you back to Fairmont Doha in the future for an even more enjoyable stay. Sincerely, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Ralph P. W., Thank you for your positive feedback. We are delighted to hear that you had a dream-like experience at Fairmont Doha. We look forward to welcoming you back in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Gert M., Thank you for your kind words and for choosing Fairmont Doha for your third stay. We are delighted to hear that you find our hotel to be the best among those you have visited. It is wonderful to know that you appreciate our service, accommodations, and the dining experiences at PROVOK. We look forward to welcoming you back for your fourth stay and continuing to provide you with exceptional experiences. Sincerely, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Martin T., Thank you for your kind words regarding your experience at Fairmont Doha. We are delighted to hear that you enjoyed our Gold Lounge and found our staff to be attentive. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Mr. R., Thank you for sharing your thoughts regarding your recent stay at Fairmont Doha. We are pleased to hear that you enjoyed the Gold Lounge, Gold Pool, and the exceptional service provided by our staff, particularly Mohammed. Your appreciation for our cocktails is also valued. However, I regret to learn that your initial experience did not meet your expectations. Your feedback on the discrepancies regarding the room sizes has been noted, and we will certainly review this matter to ensure clarity in our descriptions. I apologize for the inconvenience you faced with the arrival service and security checks. We aim to provide a seamless experience, and your insights will assist us in improving our protocols. I also appreciate your comments regarding the cleanliness of your initial room and will ensure that our housekeeping team is informed. As for the welcome drinks and cocktail presentation, your suggestions will be reviewed to enhance our offerings and service speed. Thank you once again for your valuable feedback. We hope to welcome you back for a more seamless experience in the future. Sincerely, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Mr. K., Thank you for sharing such a heartfelt and detailed review. We’re truly delighted to know that your wedding anniversary stay with us was so memorable and that you enjoyed every aspect — from the thoughtful room setup and stunning views to the dining experiences and Gold Lounge privileges. Your kind recognition of Ali and Amin is especially appreciated. We’re proud to have them as part of our team, and your words will certainly be shared with them. It’s wonderful to hear that their warm and attentive service made you feel so valued throughout your stay. We’re thrilled that you plan to return and very much look forward to welcoming you back for another exceptional Fairmont experience. Sincerely, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Ms. F., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed the welcome, the check-in process, as well as the culinary offerings and the amenities of your room. Your satisfaction is our top priority. Best regards, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Ms. F., Thank you very much for your positive feedback. We are pleased to hear that you enjoyed your stay with us and appreciated the cleanliness and service of our team. Your appreciation means a lot to us. Best regards, Alyssa Gail Remigio Executive Office Manager Fairmont Doha

Dear Ms. A., Thank you very much for your kind words. We are pleased to hear that you were satisfied with the cleanliness, service, and facilities of our hotel. Your recommendation means a lot to us, and we hope to welcome you back soon. Kind Regards, Aghiles Klaleche Guest Relations Manager

Dear Ms. O., Thank you for your feedback. We are sorry to hear that the communication regarding your transfer did not meet your expectations. We appreciate your comments and will take them into account in future training to improve our service. Best regards, Aghiles Klaleche Guest Relations Manager Fairmont Doha

Lieber Rudi, Vielen Dank für Ihre freundlichen Worte über Ihren Aufenthalt in unserem Hotel. Es freut uns zu hören, dass Ihnen die Suite und der Ausblick gefallen haben, sowie unser engagiertes Personal und der Kids Club. Ihr positives Feedback motiviert unser Team, weiterhin exzellenten Service zu bieten. Wir hoffen, Sie bald wieder bei uns willkommen zu heißen. Herzliche Grüße, Bharti Tripathi Quality Manager Fairmont Doha

Dear Mr. B., Thank you for sharing your experience at Fairmont Doha. We are delighted that you found our hotel spectacular and appreciated the friendliness of our team. Your special mention of the Kenyan lifeguards at the pool and our German-speaking waiter in the breakfast restaurant means a lot to us—we will make sure to pass on your kind words to them. It is also wonderful to hear that you enjoyed our fresh white bread from the bakery! However, we regret that the availability of a shuttle to the public beach was not clear. We will review how we communicate this service to ensure it is more easily accessible for our guests. We truly appreciate your feedback and your loyalty as a Platinum member of ALL – Accor Live Limitless. Should you have any further suggestions or require assistance in the future, please feel free to contact me directly at bh… We hope to welcome you back soon! Best regards, Bharti Tripathi Quality Manager, Fairmont Doha