Dear Thomas, Thank you for your positive feedback. We are delighted to hear that you found our service friendly and clear. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent experience. Sincerely, Kemal Bayik General Manager

Dear Sahra, Thank you for your kind words about your recent stay at Mondrian Doha. We are delighted to hear that you enjoyed the exceptional service and the unique design of our hotel. Your appreciation for our team and the cleanliness of our facilities is truly valued. Sincerely, Kemal Bayik General Manager

Dear Oxana, Thank you for your kind words regarding your stay. We are delighted that you found the room spacious and tastefully decorated, as well as appreciating the quality of our towels and bathrobes. We look forward to welcoming you back in the future. Sincerely, Kemal Bayik General Manager

Dear Tobias, Thank you for taking the time to share your wonderful experience at Mondrian Doha. We are thrilled to hear that you found our design captivating and that our suite exceeded your expectations with its spaciousness and stunning views. It is gratifying to know that our team provided you with friendly and efficient service, making you feel welcomed throughout your stay. We are particularly pleased that you enjoyed dining at Morimoto and that it became a highlight of your visit. Your recommendation means a great deal to us, as we strive to offer an exceptional experience to all our guests. Additionally, we are glad that our location served you well, allowing for easy access to the city. We look forward to welcoming you back in the future for another memorable stay. Sincerely, Kemal Bayik General Manager

Dear Gabriele, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our staff friendly and the rooms tastefully decorated. We look forward to welcoming you back in the future for another memorable experience. Sincerely, Kemal Bayik General Manager

Dear Michaela, Thank you for taking the time to share your experience regarding your recent stay with us. We are pleased to hear that you appreciated the size and amenities of your room, as well as the attentive service from our staff, particularly during breakfast. It is also wonderful to know that Chef Deepak Bhujel made an effort to provide you with a personalized dining experience. However, we sincerely apologize for the inconveniences you encountered. The issue with the unpleasant odor in room 2008 and the initial cleanliness of the suite's window are certainly not reflective of our standards. We will review these matters with our housekeeping team to ensure that they are addressed effectively. Additionally, we are sorry to learn about the shortcomings you experienced during breakfast service and the quality of dinner offerings. Your feedback regarding the buffet and the temperature of the dishes will be communicated to our culinary team for assessment. We appreciate your comments about the outdoor seating and pool area as well and will take them into consideration for future enhancements. Sincerely, Kemal Bayik General Manager

Dear Ahmet, Thank you for taking the time to share your detailed impressions. While we understand that your experience did not meet your expectations, we appreciate the clarity with which you expressed your concerns. Your points regarding the location, breakfast environment, and nighttime noise have been noted. We recognize that external surroundings and guest behavior can significantly influence the overall stay, and we will continue reviewing how these factors can be better managed to improve comfort for all guests. Your comments about the bistro’s late-night noise are also noted, and we will ensure that this matter is reviewed with the appropriate teams. Regarding the image you provided of the area by the water, please be informed that this section falls under government property and is outside the hotel's operational jurisdiction. At this point, we are unable to take direct action in that space, but concerns raised by guests are communicated through the appropriate channels when possible. We also acknowledge your feedback regarding the accessibility of the area and the atmosphere in the breakfast venue. These are important considerations for families and for guests seeking a quieter environment. Now that the weather is pleasant, we do offer an outdoor seating area that provides a more peaceful setting, and we encourage guests to make use of it. Additionally, we will continue discussing potential enhancements with our management team to further improve the overall dining experience. Although your experience did not reflect the standard we aim to deliver, we value your perspective and thank you for sharing it with us. Your feedback will contribute to ongoing discussions on how we can improve the guest experience moving forward. Sincerely, Kemal Bayik General Manager

Dear Waltraud, Thank you for your kind words regarding your recent stay at Mondrian Doha. We are delighted to hear that you enjoyed the stunning views, excellent dining, and exceptional service. Your positive feedback is greatly appreciated. Sincerely, Kemal Bayik General Manager

Dear Natalie S. S., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our hotel’s aesthetics, location, and service. It would be our pleasure to welcome you back in the future. Sincerely, Kemal Bayik General Manager