イビスブリュッセルサントルシャトレイン 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 617 件のレビュー

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Chaussee De Vleurgat 191, 1050 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • ALLSAFE NSF 認証取得済みホテル

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

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ホテル所在地

イビスブリュッセルサントルシャトレイン

Chaussee De Vleurgat 191
1050 ブリュッセル
ベルギー

GPS:50.821462, 4.36635

電話番号
ファックス +32 2 850 93 30

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  617 件のレビュー

トリップアドバイザーの評価  4.0/5  50 件のレビュー

Good for a short stay

トリップアドバイザーの評価 4.0/5

tourdest トリップアドバイザー認証口コミ

I was here for only 2 nights so it was perfect. 1. The lobby is clean and inviting, check in was fast and reception staff are kind and helpful. 2. On my first night, the toilet flush wasn’t functioning and the water kept running. The receptionist immediately came over and fixed it. She must have been an engineer in her past life as she knew exactly what to do! I didn’t get her name (short hair and glasses), she was excellent. 3. The location is close to good restaurants (Green Burger, Feta, Kafei and Poh Thai) and a Carrefour express and also walkable to other neighborhoods. 4. The bed was very comfortable and there’s a kettle to make tea. 5. Housekeeping is fast and reliable 6. I was a bit late with the check out but the staff was nice about it. 7. Great air conditioning for the humid days The only cons were that the elevator, carpets look old and tired and the walls of the rooms had marks/dings- could use a fresh coat of paint and my bathroom had two shampoos but no soap. The room is a bit of a tight squeeze for a double but as a solo traveler, it was perfect for my short visit.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the swift check-in process, our helpful reception staff, and the comfort of our beds. It is wonderful that our hotel's location provided you with convenient access to a variety of dining options and nearby neighborhoods. However, we are sorry that some aspects of your stay did not meet your expectations. We appreciate your comments regarding the elevator and carpets, and we understand the importance of maintaining all areas of our hotel to the highest standard. Moreover, we acknowledge your observation about the room walls and are reviewing our maintenance schedule to ensure our guests' comfort and satisfaction. Painting works are starting next week !Finally, we regret the oversight with the bathroom amenities and will ensure that all necessary items are provided for a pleasant stay. Nonetheless, we are pleased to know that you found our air conditioning to be effective during humid days and that our housekeeping service was both fast and reliable. The kettle in the room is indeed one of the many amenities we offer for a convenient and comfortable stay. Finally, we're grateful for your compliments on our location, which offers easy access to a variety of attractions and conveniences. We are hoping to welcome you back in the future. All the best. Marion GHYSSELINCKX, General Manager

Amazing stay!

トリップアドバイザーの評価 5.0/5

Alex B トリップアドバイザー認証口コミ

I stayed here at the hotel with my wife on 16th and 17th July 2024. I would highly recommend this hotel to anyone looking for a comfortable room, excellent service, and up to date/modern layout. The gentleman on reception Charles was extremely professional and welcoming. He gave us really good tips regarding travelling to Brussels Centre. He even offered to keep our luggage safe upon check out. Our room had AC, a nice TV, comfortable bed and up to date facilities and shower. The breakfast was absolutely delicious and we loved the freshly squeezed orange juice machine, the waffle maker, and those scrambled eggs were to die for!! Thanks again for a wonderful stay! Alex

Dear Alexbm, Thank you for such a great review. It is heartening to hear that your stay at our hotel was a memorable one. We are delighted that you enjoyed the comfort of our well-appointed rooms, the professionalism of our staff, particularly Charles, and the delectable options available at breakfast. Our aim is to provide a serene environment with modern conveniences, and it is wonderful to know we succeeded in making your visit pleasant. We look forward to a return visit from you in the future. Best wishes, Marion GHYSSELINCKX, General Manager

A comfortable stay

トリップアドバイザーの評価 5.0/5

CalellaDePalafrugell トリップアドバイザー認証口コミ

We had an enjoyable two nights in this hotel. We decided upon a Superior room, and it was extremely comfortable. Our room overlooked a small park, and it was quiet - in fact, we also heard no noise from adjacent rooms, even though the hotel was full. There was a good selection of food for breakfast; and the bar was open all day and night for drinks and snacks. The hotel is well managed, and the staff are friendly and efficient. We shall return!

Dear Lella, Thank you for such a positive review. We are delighted to learn that your stay at ibis Brussels Centre Châtelain was up to your satisfaction, especially with the comfort of our Superior room which you found extremely comfortable. It is pleasing to hear that the tranquility of your room contributed positively to the overall experience. Your appreciation for the variety offered at our breakfast and the availability of our bar round-the-clock is much appreciated. These aspects are indeed amongst the highlights that we are proud of. We are also grateful for your kind words regarding the management of our hotel and the professionalism of our staff. It is our utmost priority to provide a friendly and efficient service to all our guests. It would be our pleasure to have you return on another occasion. Very best wishes, Marion GHYSSELINCKX, General Manager

Good value

トリップアドバイザーの評価 4.0/5

chorltz Couples - トリップアドバイザー認証口コミ

Good value for money for mine and my parents short stay. The room wasn’t the biggest but we knew that when booking the hotel room. It did just fine for the 2 nights stay. The room and bathroom were very clean and modern. Very close to the public transportation so easily could get the main centre with ease. Overall good value for money.

Minimalist but good location

トリップアドバイザーの評価 4.0/5

Lisa J Couples - トリップアドバイザー認証口コミ

Room was minimalist, bed, chair and some wrought iron work for shelves and wardrobe but clean with a decent shower. Obviously, more of a place to sleep rather than to chill out in the room. Bar service was good and loved the bottles of Brussels Beer Project beers. Location is quiet, a tram ride from the station but lots of great bars and restaurants a short walk away. Abbaye de la Cambre and Bois de la Cambre within walking distance well worth a visit.

との提携 TripAdvisor

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  • 174 件のレビュー 9.1/10 雰囲気

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