ソフィテルブリュッセルヨーロッパ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,704 件のレビュー

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Place Jourdan 1, 1040 ブリュッセル, ベルギー

説明

ホテルのその他の情報

  • アメージング ルーフトップ

  • 主要なモニュメントまで徒歩圏内、最高のロケーションです

  • 広々とした客室

  • 屋上からはジュルダン広場の息をのむような眺望をお楽しみいただけます。

  • 無料Wi-Fi

当ホテルの客室

ホテル所在地

ソフィテルブリュッセルヨーロッパ

Place Jourdan 1
1040 ブリュッセル
ベルギー

GPS:50.837704, 4.381243

電話番号
ファックス +32 2 235 51 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE 1040

地元の旬の食材を使い、「1040」のシェフがアレンジしたベルギーの名物料理をお楽しみください。シックでカジュアルなバーでは、ユニークなカクテルをお楽しみください。また、豊富なのベルギービールやヨーロッパワインをお試しいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,704 件のレビュー

トリップアドバイザーの評価  4.5/5  253 件のレビュー

2024エクセレンス認証

Great Staff...

トリップアドバイザーの評価 4.0/5

Paul W トリップアドバイザー認証口コミ

Mr. Deniau. I must apologize for this late note being sent to you and your staff for our recent stay in Brussels Sofitel. Like anything, we had some hiccups with the hotel and staff upon our arrival. But I want this note to focus on the huge positives of those that we encountered during our week and the levels of service that surpass other Sofitel hotels that we have stayed in over the years and the one that we hold in highest honour (Munich). Morning Breakfast The morning staff (Breakfast) Adina Hamoro & Liliana Zarate; they don’t miss a beat. Their attention to detail, customer engagement is beyond approach and their staff follow them by ensuring all guests are well taken care of. The conversation, care and a sense of “Family” they show in the morning restaurant is over the top amazing. The whole week with these two made our vacation worthy of a return. Now the third wheel that complements the above two (2) ladies is Tina Balepe. One of your morning chefs. She has a grip and control on the meal area like no other and consistently produced quality morning meals and food suggestions. We were introduced to Tina by Liliana and from that moment forward, we were in very good hands and she did not disappoint us or the other guests. We had a list of places and activities we wanted to accomplish on our vacation, but felt more inclined to relax in the restaurant and enjoy our morning time with our new found family. These three (3) ladies and their staff and helpers elevated the service to another level that we have not experienced in all of our travels. Evening Restaurant The Evening Restaurant Manager; young, very well versed to handle any situation, all customers or individual requests. Anthony Ricciardi made our final evening and my Birthday supper probably one of the best I have ever had. He, the servers and the Chefs working that night had their hands full and the restaurant was very busy; but the service was second to none. Again his level of customer engagement was most notable; we enjoyed watching him take care of the patrons and being a part of that level of service. Hotel Bar. Now I must apologize for this. But the Gentlemen working the Main bar that night (British we believe). He introduced us to Anthony for our evening supper and we had spent a few nights having a drink in your bar and between his positive work ability, conversation and amazing customer service he also needed to be recognized for going above and beyond. Please apologize to him for us losing his name, we owe him a drink when we return. Mr. Deniau, the common theme and denominator for all of these staff members is solid work ethics, commitment to ensuring quality service and above all things making the guest/customer feel a great sense of family and just at ease in your hotel while having an amazing experience. Please convey to them our deepest Thank you for taking care of us and to know they all are at the top of their game in the Hospitality service. Until our next visit.

Dear PDW1963, Thank you for taking the time to share such heartfelt feedback about your recent stay at Sofitel Brussels. We deeply appreciate your kind words and are delighted to know that our team provided you with such a memorable experience. It is wonderful to hear that Adina, Liliana, Tina, and Anthony, as well as our bar team, made such a positive impact during your visit. Their dedication to providing exceptional service truly exemplifies the Sofitel spirit, and we will be sure to pass along your thanks to each of them. We look forward to welcoming you back to Sofitel Brussels for another unforgettable stay, and we promise to continue offering you the same level of warmth and care that made your visit so special. Warm regards, Martina Costa Guest Relation & Duty Manager

Solid sofitel in the European quarter of Brussels

トリップアドバイザーの評価 4.0/5

hotsyd22 トリップアドバイザー認証口コミ

The hotel as the name suggests is in the European quarter of Brussels. It is situated on a large plaza of restaurants, Jourdanplein. It's a short 5-10 minute walk across the park to the European Parliament and that could or could not be convenient depending on where in Brussels you want to be. It is a 500m walk (up a smallish hill) to the nearest metro station and the narrow streets and heavy traffic make this the metro the best way to get around. The hotel is what you would expect from a Sofitel. There is a plaque on the wall - it opened in about 2006 (from memory!) and has not had a refresh since then. It doesn't feel at all tired but it is no longer the most modern. The rooms are comfortable and although their was a problem with our room, it was quickly rectified. There was nothing about the room itself that I could reasonably fault other than the speed of the wifi which was hard to use. Considering that this hotel would attract a number of business travelers, I trust this is a common complaint. The gym was underwhelming and looked like it was designed by someone who has never used a gym. We enjoyed the breakfast which was of good quality and variety. The hotel staff were consistently wonderful. I don't know if I would choose this hotel again. Not that there was anything wrong with it per se but the location wasn't good for us as tourists visiting Brussels, however it may be convenient for you.

Dear Guest, We would like to thank you for your high rating of 54/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our location, our service and breakfast. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sincerely sorry to read that you were not satisfied with some aspects of our Fitness center. As we place a high priority on your satisfaction, I have informed our General Manager regarding your comment. Finally, please accept my deepest apologies for the difficulty you encountered with our wireless network during your last stay with us. Our management has been working on resolving our Wi-Fi issue so that our guests may enjoy a comfortable stay with us. The wifi network has been changed today indeed. We hope to have the chance to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Great place to stay

トリップアドバイザーの評価 5.0/5

Extraordinary801287 トリップアドバイザー認証口コミ

The staff at the reception desk is very professional, friendly, polite and helpful. Dali at the concierge arranged the taxi for us to go to the airport without any problem and at a fixed price. We really appreciate his effort. The breakfast dining hall was very well run by the lead staff member and her team. The hotel location is great, as it situates directly in front of a bustling square full of restaurants to choose from

Dear Guest, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our location, our service and breakfast. I will share it with our team, specially to our Front office & Breakfast Teams, as well as Dali our Concierge. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Have a great stay at boutique hotel.

トリップアドバイザーの評価 5.0/5

Frankie C トリップアドバイザー認証口コミ

Quiet. Walk right out to small suare, with lots of dinning options. And foodtruck tgat serves "best pommmes frites" in country. Don't miss the breakfast(include with my stay). The resident pastry chef makes the best cakes and bake goodies.The croissants--worldclass--are to die for. 😋

Dear Mr. Frankie, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our cakes, our location and breakfast. I will share it with our team and specially to our Chef. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Will come back to Brussels and to your hotel as soon as possible

トリップアドバイザーの評価 5.0/5

Tania V Solo travel - トリップアドバイザー認証口コミ

The desk staff mainly Dali the Italian/Belgium, Spanish gentleman were excellent ! Very knowledgeable, smart, kind Without mentioning the cleaning lady They made my stay dilatable, unforgettable, and very comfortable The breakfast was delicious and the staff also very friendly and polite

Dear Tania, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with the room, breakfast and the service provided by our staff. Your feedback is truly appreciated, and I will gladly share it with the entire team, especially to Dali. He truly takes pride in providing exceptional service, and it is great to know he made such a positive impression on you. It is a real pleasure to see that you were completely satisfied with your stay. We are looking forward to welcome you again soon! Sincerely, Martina Costa Guest Relation & Duty Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 397 件のレビュー 9.3/10 ロケーション
  • 759 件のレビュー 8.3/10 客室
  • 961 件のレビュー 9.1/10 サービス
  • 32 件のレビュー 5.1/10 インターネット
  • 326 件のレビュー 9/10 朝食
  • 204 件のレビュー 8.1/10 清潔さ
  • 91 件のレビュー 8.6/10 バー＆飲料
  • 5 件のレビュー 2/10 プール

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