ibis Styles Krakow Centrum 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,950 件のレビュー

ibis Styles Krakow Centrum - Image 1
ibis Styles Krakow Centrum - Image 2
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ibis Styles Krakow Centrum - Image 4
Mogilska 53, 31-545 CRACOW, ポーランド

説明

ホテルのその他の情報

  • Hotel located in the city centre.

  • Free high-speed and wireless internet connection.

  • Underground parking on site.

  • Chill #53 cafe & bar with local products.

  • Pets are welcome.

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ホテル所在地

ibis Styles Krakow Centrum

Mogilska 53
31-545 CRACOW
ポーランド

GPS:50.06655, 19.96827

電話番号
ファックス +48 12 323 97 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

CHILL

Chill Bar is a space that adapts to the time of day. The place was created out of passion for aromatic coffee, good food and drinks with a local twist.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,950 件のレビュー

トリップアドバイザーの評価  4.2/5  62 件のレビュー

Great Stay

トリップアドバイザーの評価 5.0/5

stewart c Couples - トリップアドバイザー認証口コミ

It's a great modern hotel. A little out of the way but easy access via a taxi, I recommend the Bolt app, you can get Uber, but I did not have the app, large open plan reception, bar and restaurant. Friendly staff and very clean.

Dear Mr. Stewart, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our modern hotel, spacious reception, bar, and restaurant, as well as the friendliness of our team and the cleanliness of our facilities. We also appreciate your recommendation regarding taxi services and easy access to the city. We look forward to welcoming you back to ibis Styles Kraków Centrum on your next visit. Warm regards, The hotel ibis Styles Kraków Centrum Team.

Great place to stay for a few nights.

トリップアドバイザーの評価 4.0/5

AlpKoala トリップアドバイザー認証口コミ

I stayed here for three nights, and booking this hotel was a great decision. The room was very spacious, and the bathroom was exceptionally clean. The reception staff was very friendly and welcoming. The only downside was the breakfast, some of the hot meals weren’t really hot, and the coffee machine wasn’t working properly (I pressed the cappuccino button and got only hot water with milk instead). All in all, I would definitely recommend this hotel, even though it had a few minor flaws.

Trams are off do not stay here

トリップアドバイザーの評価 1.0/5

Jason M ビジネス - トリップアドバイザー認証口コミ

I stay here regularly as it has a tram stop right outside that goes into various parts of city every few minutes including Krakow Glowny train station for links to the airport This time I only found out after arriving the tram line here is closed for THREE MONTHS which is a real inconvenience especially when I have to leave at 5am for flight, which now means additional cost of taxis I suggested to the staff they should have informed people the trams were off and they said they couldn’t due to data protection which is absolute nonsense and more likely they don’t want to tell people as they will probably cancel and book elsewhere which is exactly what I’d have done had I known in advance So if you don’t want extra expense of taxis or risking a packed bus service that isn’t so regular then I’d recommend you stay somewhere else for the next three months The hotel itself is great but the tram connections now nake it a no go for me in future

Dear Jay, Thank you for taking the time to share your feedback, and for being a returning guest at ibis Styles Kraków Centrum. We truly value your loyalty, which makes it all the more disappointing to hear that your recent stay did not meet your expectations. We understand how frustrating the tram line closure must have been — especially given the early hour of your departure and the added inconvenience of arranging alternative transport. Unfortunately, this was part of a city infrastructure project, completely beyond our control, and affecting several routes across Kraków. That said, your comment about pre-arrival communication is valid. We appreciate your suggestion and will take it seriously. While there are limitations regarding guest contact outside reservation platforms, we recognize there’s always room to improve how we manage guest expectations during unexpected situations. We're truly pleased to hear that you still regard the hotel itself highly. We hope to welcome you back once the tram services are fully restored and to provide the smooth, well-connected experience you've come to expect. Warm regards,, Marta Ciwińska Front Office Manager

Great hotel!

トリップアドバイザーの評価 5.0/5

Mrsbonjovi42 Friends getaway - トリップアドバイザー認証口コミ

Our room wasn’t ready when we arrived at 12, but we were allowed to leave our bags and go off exploring. There’s a tram stop outside the hotel and 2stops takes you to the old town. 4zlt each, validate your ticket when on the tram. An Uber is the same price. Our room was clean and tidy with a recycling bin (emptied daily). We were told rooms only got cleaned every 4 days, so we’d miss it, but this didn’t bother us. Bathroom had hand/hair/body wash at the sink and in the shower. Decent hairdryer in the bathroom. Breakfast was lovely, plenty of choice for even the fussiest of eaters. I’m vegetarian and didn’t struggle, was told the sausage was lovely. We were out on a trip early on Monday, so Sunday I asked if we could have breakfast to go. We picked up our breakfast bag on Monday morning, was lovely! As we weren’t needing to leave to get to the airport till 5pm ish, we left our bags in the luggage room and came back for them . The staff we had dealings with were great and I’d definitely stay here again. Keep up the good work you lovely people and thank you.

Dining Experience and Room Cleanliness

トリップアドバイザーの評価 1.0/5

Carmil_Fabian Friends getaway - トリップアドバイザー認証口コミ

I stayed at Ibis Styles Krakow Centrum for 6 nites & we booked 2 rooms and was very disappointed with both the dining experience and the room cleanliness. At the restaurant, we ordered two pork dishes—one was fine, but the other was undercooked near the bone. After informing the waitress, we were given a replacement, but it had the same issue. When I asked if the chef had been told, she said yes and explained the chef’s reasoning: “most people don’t eat that part, so it’s okay.” I was shocked by this response and spoke with the chef myself. He repeated the same thing and didn’t even apologize. Serving undercooked pork and dismissing the concern is both irresponsible and unacceptable. Room cleaning was also terrible. After housekeeping, the toilet still had a lot of hair and the shower drain was clogged. No one cleaned it until I complained to reception. The staff member who came to clear it acted annoyed, even though it was clearly a cleanliness issue that should’ve been handled earlier. The hotel has been recently renovated, which is nice, but service and hygiene need serious improvement. Would not recommend based on my experience.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,293 件のレビュー 8.3/10 客室
  • 1,048 件のレビュー 9.2/10 サービス
  • 31 件のレビュー 9/10 インターネット
  • 801 件のレビュー 8.4/10 朝食
  • 751 件のレビュー 7.9/10 料理
  • 666 件のレビュー 8.4/10 快適さ
  • 602 件のレビュー 9.2/10 清潔さ

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