Bachleda Luxury Hotel Kraków - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 695 件のレビュー

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Plac Kossaka 6, 31106 クラクフ, ポーランド

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Bachleda Luxury Hotel Kraków - MGallery Collection

Plac Kossaka 6
31106 クラクフ
ポーランド

GPS:50.0566, 19.9284

電話番号
ファックス +48 12 424 11 01

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  695 件のレビュー

トリップアドバイザーの評価  4.8/5  327 件のレビュー

2025エクセレンス認証

Tomasz is your friend, and everyone else here!

トリップアドバイザーの評価 5.0/5

Alexander K トリップアドバイザー認証口コミ

Bachleda Luxury Hotel in Kraków delivered one of the most exceptional stays imaginable, combining flawless service, spectacular design and genuinely heartfelt hospitality. Service and concierge From the first moment, the concierge team set a new personal benchmark, with attentive, intuitive support that felt closer to private butler service than a standard front desk. Every request was handled immediately and with a smile, and the level of care throughout the stay created the feeling of being genuinely looked after rather than simply checked in and out. Suite and in-room touches The suite itself was outstanding: spacious, beautifully finished in the hotel’s Art Deco-inspired style and perfectly soundproofed, giving a sense of calm a few minutes from Wawel and the Old Town. Thoughtful extras such as champagne waiting in the room and an immaculate turndown standard made the entire experience feel celebratory and very deliberately curated. Dog-friendly care for Akiko As a dog-friendly property, Bachleda went far beyond the usual “pets allowed” checkbox and treated Akiko as a true VIP guest. A fresh puppy bed, bowls prepared in advance and the team’s constant, genuine attention to her comfort turned travelling with a dog from a logistical compromise into a real pleasure. Dinner, Tomasz and the voucher Dinner at Gavi was a highlight in itself, but what stood out most was Tomasz, who clearly runs operations with an owner’s mindset and went out of his way at every step. The PLN 100 dinner voucher was a nice touch, yet it was Tomasz’s professionalism, discretion and unfakeable warmth that made the evening feel like dining in a favourite, very well-run private club rather than in a hotel restaurant. OPUS Lounge Bar OPUS Lounge Bar, hidden under the hotel’s historic vaults, is easily one of Kraków’s best-kept secrets: a low-lit, British-style lounge with a serious back bar and an atmosphere that makes “just one drink” unrealistic. Between the cocktails, the music and the tucked-away, members’-club feel, it is the sort of place you hesitate to recommend too widely, purely out of selfishness to keep it for yourself.

Dear Alexander K, Thank you for taking the time to share your exceptional experience at Bachleda Luxury Hotel Kraków. We are delighted to hear that you enjoyed the attentive service delivered by our concierge team, which you found to be of a personal nature. It is our aim to ensure that every guest feels genuinely cared for during their stay. We appreciate your kind words regarding the design and comfort of your suite, as well as the thoughtful touches that enhanced your experience. It is wonderful to know that your dog, Akiko, was treated with the utmost care and that her comfort contributed positively to your overall stay. Your compliments about dinner at Gavi and the ambiance of the OPUS Lounge Bar are much appreciated. We strive to create memorable dining experiences, and it is gratifying to hear that you found both the atmosphere and service to be remarkable. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Fantastic hotel

トリップアドバイザーの評価 4.0/5

deborahmac77 トリップアドバイザー認証口コミ

Lovely hotel in a good location close to everything. The staff are very welcoming. The spa area was really nice and the cocktails in the bar are amazing. Spotlessly clean everywhere. Powerful hairdryer which is a first for me in a hotel. I had emailed in advance and was told they would arrange a complimentary bottle of prosecco which never appeared but not the end of the world.

Thank you very much for your kind review! We’re delighted to hear that you enjoyed our convenient location, welcoming staff, relaxing spa area, and the amazing cocktails at the bar. It’s also great to know that you appreciated the spotless cleanliness throughout the hotel and the powerful hairdryer. We sincerely apologize that the complimentary bottle of prosecco you were expecting did not arrive. We will certainly look into what went wrong in the communication to ensure this information is properly passed on in the future. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

a beautiful experience

トリップアドバイザーの評価 5.0/5

martin w トリップアドバイザー認証口コミ

my second time in 2025 in krakau and again very happy with the hotels i had choosen. my stay at the Bachleda Hotel was another fablous experience. it started with the reception at check inn up to the last minute of my stay.everything was on a high level. the restaurant offers one of the best breakfast buffet i had so far. everything was tasty and nice arranged, also the beautiful setting of the restaurant. ACCOR should put this hotel on the Sofitel level, defitntly deserves it. the bed was very comfortable and a nice bathroom feat, tube. i visited the spa area twice . the sauna, steambath golden styled. i felt like a king ....defintly the bar and salon downstairs is another EYE CANDY. what about the staff: had nice talks with reception , porter, waitress, bar crew. there was such a gud flow in the air......so defintly i will have a comeback here in krakau for a third time. stayed in seven 4/5 Star hotels in krakau , this is my favourite so far looking forward to be back in 2026

Dear Guest, Thank you very much for sharing such a wonderful and detailed review of your stay at Bachleda Luxury Hotel Kraków. We truly appreciate the time you took to describe your experience. It is a great pleasure to hear that your second visit to Kraków in 2025 was once again memorable, and that our hotel contributed positively to your stay. We are delighted that you enjoyed the quality of service from the moment of check-in to the very end of your visit. Your kind words about our breakfast buffet, restaurant ambiance, spa facilities, bar, and the comfort of your room mean a great deal to us. We are especially grateful for your recognition of our team — it is always rewarding to know that interactions with our reception, porters, restaurant and bar staff created such a warm and welcoming atmosphere. Your remark about placing the hotel on the Sofitel level is truly appreciated. It is encouraging and motivating for our entire team. We are honored to be your favourite hotel among the many 4- and 5-star properties you have stayed at in Kraków. Knowing that you plan to return in 2026 brings us great joy, and we look forward to welcoming you back for another exceptional stay. Kind regards, Bachleda Luxury Hotel Kraków MGallery Team

Excellent hotel.

トリップアドバイザーの評価 5.0/5

Guido25322 トリップアドバイザー認証口コミ

This is simply a beautiful hotel. The staff are attentive, professional and nothing is too much trouble. We celebrated my wives 40th birthday here and the staff were not only welcoming but they had also put a bottle of Prosecco in our room. Our room was perfect and according to my wife there are high end shampoos/shower gel brands in the bathroom. The hotel bar was exceptional and cocktails excellent. My only slight complaint and it is really slight. The pool appeared to have too much chlorine in it and wasn’t too great for your eyes after a while in the pool. Other than that an excellent experience and truly deserving of five stars. Thank you for making our celebration memorable. We will return.

Dear Guy B, Thank you for your kind words regarding your recent stay at Bachleda Luxury Hotel Kraków - MGallery Collection. We are delighted to hear that you and your wife enjoyed the special celebration for her 40th birthday, and we appreciate your compliments about our attentive staff and the amenities provided in your room. We strive to create memorable experiences for our guests, and it is rewarding to know that our efforts contributed positively to your visit. Your feedback regarding the pool's chlorine levels is duly noted, as we continuously aim to maintain a safe and pleasant environment for all our guests. We will ensure that your observations are shared with our team to enhance the overall experience. Thank you once again for your thoughtful review. We look forward to welcoming you back for another exceptional visit in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

Beautiful hotel .5 miles from main square and near Wawel castle

トリップアドバイザーの評価 5.0/5

jujmcfarland トリップアドバイザー認証口コミ

The hotel staff was very attentive at all times. The room was beautiful and very clean. The jacuzzi and amenities were nice too. The restaurant was very good for both breakfast and dinner.

Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, appreciated our location, and had a pleasant experience with our restaurant and amenities. It’s especially rewarding to know that our team’s attentiveness made your visit even more enjoyable. We hope to have the pleasure of welcoming you back to Bachleda Luxury Hotel Kraków soon.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 352 件のレビュー 9.6/10 ロケーション
  • 378 件のレビュー 9.4/10 客室
  • 647 件のレビュー 9.6/10 サービス
  • 240 件のレビュー 8.8/10 料理
  • 221 件のレビュー 9.7/10 雰囲気
  • 203 件のレビュー 8.5/10 朝食
  • 177 件のレビュー 9.6/10 快適さ
  • 163 件のレビュー 9.4/10 設備

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