ノボテルクラクフセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,394 件のレビュー

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UL. Tadeusza Kosciuszki 5, 30-105 クラクフ, ポーランド

説明

ホテルのその他の情報

  • 旧市街まで歩いてすぐ

  • フィットネスセンターを改装

  • 地下駐車場

  • 無料のWi-Fi

  • ゲスト用のレンタルサイクル

当ホテルの客室

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ホテル所在地

ノボテルクラクフセントラム

UL. Tadeusza Kosciuszki 5
30-105 クラクフ
ポーランド

GPS:50.054624, 19.925911

電話番号
ファックス +48 12 299 29 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,394 件のレビュー

トリップアドバイザーの評価  4.5/5  2,485 件のレビュー

2024エクセレンス認証

Good but some things can be improved

トリップアドバイザーの評価 4.0/5

annarybalch トリップアドバイザー認証口コミ

The room is comfortable. The beds are comfortable, the pillows and blankets are soft. There is a tea/coffee set. There is unlimited water in the cooler on each floor. All the hotel workers are friendly. The breakfasts are very tasty and varied. There is a game room on the 1st floor, but it is in the corridor, there is one American billiards, hockey and mini tennis. There is an underground paid parking. It can be improved: The children's corner is right next to the public toilet, this is unacceptable, next to the reception, where guests are constantly coming and going and there is a constant draft. Was there really no better place for children in the whole hotel than near the toilet on the first floor?! The water in the pool is cool enough not to use it. Especially when you are with children. The water is +-25-27* The shower in the room is open, which allows you to leave the wet floor and toilet behind you, it is better to at least put a curtain or a door, which will also keep the heat while you are in the shower. The soap near the sink is screwed to the wall, this is very uncomfortable for children, since they cannot reach there with their hand to wash their hands with soap and have to go up to it every time. The lamps near the bed sometimes sparked.

Amazing hotel

トリップアドバイザーの評価 5.0/5

katrina w トリップアドバイザー認証口コミ

2nd time staying at this hotel. Staff and amenities have been incredible. Would 100% book again. Pool, sauna spa to relax in an evening. Food has been lovely. Staff unbelievably helpful and friendly. Thank you Maciej for being so helpful and booking our trip. ❤️ Chicken Tikka Masala was unreal.

Place worth coming back to

トリップアドバイザーの評価 5.0/5

730magdalena_ ファミリー - トリップアドバイザー認証口コミ

Very good hotel. Fantastic, very nice and helpfull service. Excellent, varied breakfasts and a good restaurant. The rooms are well equipped and have a nice view of Wawel. Hotel in a perfect location in the city center. A place worth coming back to.

Dear Guest, Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our team made a positive impression with their friendliness and helpfulness. It’s also great to know you appreciated our breakfast variety, restaurant, and well-equipped rooms with a view of Wawel. We’re lucky to be in such a prime location, and we’re delighted that it added to your experience. We look forward to welcoming you back on your next visit to the city! Warm regards Novotel Kraków Centrum Hotel Team

Disappointing

トリップアドバイザーの評価 2.0/5

Claire C ファミリー - トリップアドバイザー認証口コミ

Roadworks outside the hotel start very early, making it impossible to keep the window open due to the noise. The room is uncomfortably hot, with no air conditioning available because of the season, despite the mild weather. Spoke to reception, but they were unhelpful. The pool area is lovely although building works are happening on that level too.

Dear Guest, Thank you for your feedback. We sincerely apologize for the disruptions caused by the roadworks outside and the ongoing work within the hotel. We understand that the noise and temperature in the room impacted your comfort, and we regret that we were unable to provide a satisfactory solution during your stay. We are continuously working on minimizing the impact of external factors like nearby construction and will review our seasonal air conditioning settings to improve comfort for all guests. We’re glad to hear you enjoyed the pool area despite the challenges, and we hope to welcome you back in the future for a fully relaxing experience. Thank you again for sharing your thoughts. Kind regards Novotel Kraków Centrum Hotel Team

Excellent Accommodation and Service

トリップアドバイザーの評価 5.0/5

301tazz Couples - トリップアドバイザー認証口コミ

On arrival (12 Oct 24), the service by the staff was both excellent and informative. The ladies on reception could not have been more helpful. The recommendations they gave and their help with bookings made our stay comfortable and enjoyable. Very well done.

Dear Guest, Thank you very much for your kind words! We’re thrilled to hear that our team, especially the reception staff, helped make your stay comfortable and enjoyable. It’s wonderful to know that their recommendations and assistance added to your experience. I’ll be sure to pass along your compliments to the team—they’ll be delighted to hear your appreciation. We hope to welcome you back for another memorable stay in the future! Kind regards Novotel Kraków Centrum Hotel Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,103 件のレビュー 9.4/10 ロケーション
  • 1,089 件のレビュー 7.7/10 客室
  • 1,229 件のレビュー 9.2/10 サービス
  • 18 件のレビュー 8.8/10 インターネット
  • 888 件のレビュー 9.2/10 朝食
  • 391 件のレビュー 7.9/10 清潔さ
  • 334 件のレビュー 7.7/10 プール
  • 172 件のレビュー 8.1/10 ウェルネス・温泉エリア

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。