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ホテル ノボテルクラクフセントラム 4 つ星

お客さまの声 4.6/5 6,723 件のレビュー

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ノボテルクラクフセントラム
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+ 17 サービス

ホテルのその他の情報

  • 旧市街まで歩いてすぐ

  • フィットネスセンターを改装

  • 地下駐車場

  • 無料のWi-Fi

  • ゲスト用のレンタルサイクル

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場 有料サービス
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • 靴磨き機
  • ブティック/ショッピング
  • コンシェルジュ
レジャーとアクティビティ
  • プール
  • フィットネスセンター
  • 快適なご滞在
  • ビーチとウォータースポーツ
  • その他のスポーツアクティビティ
ケータリング
  • 朝食 有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
ビジネスサービス
  • 会議室8室
  • Web コーナー(Mac)
  • ビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテルクラクフセントラム

UL. Tadeusza Kosciuszki 5
30-105 クラクフ
ポーランド

電話番号: +48122992900

ファックス: (+48)12/2992999

チェックインは14h00からです

チェックアウトは12h00です

  • KRAKOW GLOWNY RAILWAY STATION :  2 JUBILAT

  • 飛行機で

    BALICE 15km / 9.32 マイル

  • 車で

    A4 14km / 8.7 マイル

  • 電車で

    DWORZEC GLOWNY 5km / 3.11 マイル

  • 電車で

    KRAKOW GLOWNY 2.5km / 1.55 マイル

GPS:50.054624, 19.925911

当ホテルの客室

広々としたスペースとモダンなデザイン、使い勝手のよいノボテルの客室は、あらゆるニーズに対応し、お客様の生活空間としてご利用いただけます。

レストランとバー

NOVO SQUARE LOUNGE BAR

お料理の種類: 多国籍料理

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

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NOVO SQUARE LOUNGE BAR

ラウンジバー「ノボスクエア」 - 人生においしさをプラスする場所です。

非契約写真

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  • 火曜日 -
  • 水曜日 -
  • 木曜日 -
  • 金曜日 -
  • 土曜日 -
  • 日曜日 -

ミーティングとイベント

会議室

  • 会議室の数:8

  • 最大サイズ:146 m²

  • 最大ご利用人数:180 人

  • パーティの最大ご利用人数:80 人

詳細

お客さまの口コミ
ノボテルクラクフセントラム

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.6/5

6,723 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

2,366 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Average

トリップアドバイザーの評価 3.0/5

JJHFIN 23/01/2020 トリップアドバイザー認証口コミ

Jacuzzi out of order in the spa. Warm dishes in the breakfast buffet were too low in temperature, and the cold dishes were almost room temperature. Super strong detergent smell in the elevator one morning. Personnell nice and amicable, especially in the restaurant. Food there in the evening was good. Alone the starters were big enough to satisfy our appetite.

素敵な滞在をありがとうございました。

お客さまの声 4.0/5

Izu ファミリー - 05/01/2020 確認済みレビュー すべて

お部屋も素晴らしくとても記念になる旅になりました。 レストランのスタッフの方が、注文した水をこぼし、その水が私にかかったのに新しい水を持ってこなかったことに疑問を感じました。 ですがそれ以外はとても楽しい滞在になりました! ありがとうございました!

Ecxcellent business hotel, all comfort in privilege room, with parking and good service

トリップアドバイザーの評価 5.0/5

pevanel Business - 06/12/2019 トリップアドバイザー認証口コミ

Excellent stay, modern hotel, wel situated with underground parking, comfortable privilege rooms with desk to work, good wifi, spacious room, comfortable bed and bathroom, good breakfast. Only too cold in restaurant, and bit slow service. Very friendly staff, specially Michael (trainee) at reception. One of the best personal services i ever got. He deserves a star !

Recommended

トリップアドバイザーの評価 5.0/5

Stay33681581029 Business - 17/11/2019 トリップアドバイザー認証口コミ

I was particularly impressed by the friendliness of the staff and their willingness to help in any way possible. The breakfast was excellent. Cracow is not a cheap city, so all in all I was very happy I stayed in Novotel Krakow Central

Excellent hotel

トリップアドバイザーの評価 5.0/5

Timothy S Solo travel - 12/10/2019 トリップアドバイザー認証口コミ

I have stayed in many of the 4 star hotels in Krakow and I believe the Novotel Krakow Centrum is the best. It is doubtful if you could beat it for friendliness of staff, bedroom comfort, breakfast and location.

A popular hotel near the old town and on the vistula

トリップアドバイザーの評価 4.0/5

369erwing Couples - 30/09/2019 トリップアドバイザー認証口コミ

I was there with a group and spent 3 nights in this upscale mid-range hotel and can recommend a stay for all ages. Very nice, well equipped, spacious rooms. The hotel is located directly on the Vistula River and the shipping points as well as the old town with the many restaurants and Baar and the famous Wawel Hill. The indoor pool with fitness center invite you to relax and unwind. The staff is mostly very friendly, but in the breakfast room is urgently missing the necessary staff!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Krakow Centrum. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I am delighted that you loved our spacious rooms and that the convenience of the location as well as the fitness centre. I will share your feedback about breakfast service with the Food and Beverages manager and we will take the appropriate measures to address the problem. Thank you again. We hope to see you soon! Warm regards, Agnieszka Fedior Reservations

Would recommend this Hotel

トリップアドバイザーの評価 5.0/5

Culture587035 Couples - 21/09/2019 トリップアドバイザー認証口コミ

Really enjoyed our 3 night stay in the Novotel and made feel very welcome to Krakow,Staff were so friendly and helpful with Tours etc.Unfortunately we found the pool very cold and hot tub empty and not in use,a little disappointing after our tiring day at the Salt Mines.Overall we would recommend this Hotel which is very central to everything.

Great Hotel to stay at in Krakow

トリップアドバイザーの評価 5.0/5

Marian B Couples - 21/07/2019 トリップアドバイザー認証口コミ

All of the staff made us feel very welcome and we were very happy with all the facilities. Our room was large,quiet and comfortable with views of Wawel Castle. It was great to be able to use the pool, hot tub and sauna to relax after a full day of sightseeing. Very good selection of food at breakfast and we enjoyed eating in the restaurant a couple of times. Location is close to the river and a short walk to the main square.

Modern hotel in perfect location

トリップアドバイザーの評価 4.0/5

Noora79 Family - 01/07/2019 トリップアドバイザー認証口コミ

I have stayed here twice so far and there will be a third time. This hotel is modern and well kept. The location could not be much better with the price. Service is also good and the only thing I can complain about is the restaurant menu. It is very heavy for a woman. Basicly you have to eat salad.

Dear Noora79, Thank you for your review! We are so happy it was your next stay at Novotel Kraków Centrum and nice to see that your stay was good. Thank you for your comment about our restaurant menu- this is good point. We hope to welcome you back to our hotel very soon! Kind regards, Anna Jędruch Front Office Department

客室が快適で、かつ従業員のサービスがよかった

お客さまの声 5.0/5

匿名 ビジネス - 21/06/2019 確認済みレビュー すべて

客室のアメニティ等が充実しており、清掃も行き届いている。 フロントで英語が通じる。また、こちらの不慣れな英語対応にも丁寧に対応してくれる。 朝食バイキングのメニューが充実しており、連泊でも飽きることなく楽しめる。

Dear Sir, Thank you for your feedback. We are glad you enjoyed stay with us. We look forward to welcoming you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Novotel Krakow

トリップアドバイザーの評価 4.0/5

marklE3005WJ Family - 17/06/2019 トリップアドバイザー認証口コミ

Friendly staff with nice lounge area, rooms as well as rest of property was clean and well maintained. It was Hot while we were in Krakow and the air conditioning unit had a hard time keeping up. all in all an enjoyable experience

Dear marklE3005WJ, Thank you for your kind words and recommendation. We are happy you spent a great time at Novotel Kraków Centrum. We look forward to welcoming you again soon. Best regards, Anna Jędruch Front Office Department

Great view

トリップアドバイザーの評価 4.0/5

jordanwin1 Family - 29/05/2019 トリップアドバイザー認証口コミ

We travelled with family, used 3 rooms in the hotel but the brother in law opted out for a non hotel rental option. To accommodate all 10, used one of the terrasse suites, great accommodation, the dining room, kitchen and of course the outdoor terrasse. Perfect way to see Krakow with family.

Dear jordanwin1, Thank you for your opinion. We really appreciate your kind words about the hotel. We look forward to welcome you again at Novotel. Kind regards, Anna Jędruch Front Office Department

Very good unless you are a Accor Gold Card holder

トリップアドバイザーの評価 4.0/5

chasmac_11 Couples - 15/05/2019 トリップアドバイザー認証口コミ

First the good: Very well maintained, very nice staff, very clean rooms and public areas, great breakfast and good bar food. Accor Card: If you have booked a Executive room you would expect it to be on one of the higher floors such as the 5th or 6th with a view of the river and castle. We had a 3rd floor room with a view of the lane at the side of the hotel. So much for the upgrade to a better room when possible.

Krakov Cracker

トリップアドバイザーの評価 4.0/5

Curious28009543154 Friends getaway - 06/05/2019 トリップアドバイザー認証口コミ

A group of six of us stayed here for four nights as part of our self-arranged city break. We were all pleasantly surprised at what we found - primarily very helpful and attentive staff in all departments and a good location some 15 minutes stroll to the centre. The breakfast choice was very good and the availability of fruit and water for taking away is a nice touch. My wife and I were upgraded to an Executive Room. Although we weren't too clear about what extras we were now receiving, the bed was comfortable and the room itself was fine. But as I've said, our biggest win was having a staff team at the hotel who were extremely friendly, helpful and informative.

Nice Location

トリップアドバイザーの評価 4.0/5

Shubham B Business - 30/03/2019 トリップアドバイザー認証口コミ

Location is very suitable. Rooms are also quite acceptable. Maybe can increase few amenities in room & bathroom, then would be more better. More or Less the price is also not bad. I can recommend this property and maybe will stay again in future.

Dear Shubham B, Thank you for your recommendation. We really appreciate your honest comment about the room. We are glad we fulfiled your expectations and we hope you will back to Novotel Kraków Centrum soon! Best regards, Anna Jędruch Front Office Department

Novotel Krakow

トリップアドバイザーの評価 5.0/5

Gerard T Couples - 10/03/2019 トリップアドバイザー認証口コミ

Had a fantastic stay here. Service and food was excellent. Evelina, our waitress was a joy. Very efficient and friendly. Josef , the breakfast manager was also extremely helpful. Room was possibly the most comfortable we’ve stay in in a long time. Well done Novotel Krakow, keep up the great service.

Dear gerthunder, Thank you for your kind words, we're thrilled you enjoyed your stay and appreciate our staff. We hope to welcome you back again, you're always welcome here when you're in Cracow. We look forward to welcoming you again at Novotel. Kind regards, Anna Jędruch Front Office Department

モダンな感じ

お客さまの声 4.0/5

匿名 ビジネス - 07/12/2018 確認済みレビュー すべて

清潔快適だった部屋が寒かった

Dear Sir Mariko, Thank you for taking the time to share your feedback.We also encourage you to follow our profile on Facebook. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

スタッフの対応がすばらしい

お客さまの声 4.5/5

内. ビジネス - 29/09/2018 確認済みレビュー すべて

市内観光ツアーの手配、タクシーの手配など、高級ホテル当たり前のことであるかもしれないが、迅速な対応で良かった。ルームクリーニングもベターであった。

Dear Guest, Thank you for taking the time to share your feedback. We also encourage you to follow our profile on Facebook. We hope to welcome you back to our hotel very soon! Sincerely, Stolarczyk Lena Front Office Department

Nice, but crowded hotel with inadequate service

トリップアドバイザーの評価 3.0/5

Ernst240 Business - 24/09/2018 トリップアドバイザー認証口コミ

Not recommended fot buiness travel, because the hotel is full of bus tourists and the life Music during the dinner was disturbing. The swimmingpool was not open during my stay and the staff at check in was not competent. I was not treated as Platinum member.

Dear Ernst240, Thank you for your review which has been read with a great care. What is more, the hotel management is aware and we would like to express our sincere apologies for all the troubles caused during your stay with us. We are really sorry for this. It has given us a proper lesson how and what we need to change. Once again, thank you very much for your feedback. Sincerely yours, Wojtek Kogut Guest Experience Manager Krakow

Novotel Krakow

トリップアドバイザーの評価 4.0/5

ahmedadham76 Family - 16/08/2018 トリップアドバイザー認証口コミ

Very good location on the river and not far from the city centerFree parking in the hotel basement is availableVery easy and smooth check inThe room space is ok House keeping was late to clean the room, they came around 3:30 pm to clean the roomThe food served in the restaurant was ok The hotel has a nice pool and spa

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