ノボテルクラクフセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,403 件のレビュー

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説明

ホテルのその他の情報

  • 旧市街まで歩いてすぐ

  • フィットネスセンターを改装

  • 地下駐車場

  • 無料のWi-Fi

  • ゲスト用のレンタルサイクル

当ホテルの客室

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ホテル所在地

ノボテルクラクフセントラム

UL. Tadeusza Kosciuszki 5
30-105 クラクフ
ポーランド

GPS:50.054624, 19.925911

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,403 件のレビュー

トリップアドバイザーの評価  4.5/5  2,482 件のレビュー

2024エクセレンス認証

Disappointing

トリップアドバイザーの評価 2.0/5

Claire C ファミリー - トリップアドバイザー認証口コミ

Roadworks outside the hotel start very early, making it impossible to keep the window open due to the noise. The room is uncomfortably hot, with no air conditioning available because of the season, despite the mild weather. Spoke to reception, but they were unhelpful. The pool area is lovely although building works are happening on that level too.

Excellent Accommodation and Service

トリップアドバイザーの評価 5.0/5

301tazz Couples - トリップアドバイザー認証口コミ

On arrival (12 Oct 24), the service by the staff was both excellent and informative. The ladies on reception could not have been more helpful. The recommendations they gave and their help with bookings made our stay comfortable and enjoyable. Very well done.

Exceptional hotel, perfect location, amazing staff

トリップアドバイザーの評価 5.0/5

gilzuss トリップアドバイザー認証口コミ

We are a family of 5, took a vacation in Krakow, it was really good so ended up extending it for another week. Location: You cross the road to get to Krakow's Wawel castle, that's how good the location is :) about 5 mins of walk distance from the old city with all of the attraction. but what's brilliant about this hotel's location, that it's situated right next to a bus stop to just about everywhere you'd want to go in Krakow. direct buses to the Zoo, Aviation Museum, Salt Mines, Krakow main mall etc etc etc. Room: The hotel was kind enough to arrange an accomodation of 5, as most families in Poland have 2 children. We were given a HUGE suite/apartment, with an amazing view to the Wisła river. We didn't have much issue with noise, as other reviews here mentioned. Food: We've been here for two weeks and didn't get tierd of the food. Variety of cheese, salads, sausages, different kind of breads/bagels/buns, juices, eggs, sweets. our kids had a lot of fun in the playground at the hotel, and the swimming pool & jacuzzi was just about empty for us to enjoy (see pictures). I would really want to thank to the amazing staff. they were really nice an helpful, especially at the reception who helped me and my family with just about anything regarding directions, vacation plans, ticket reservation, spending tips that literally saved me a fortune in spending.

Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay in Krakow and appreciated our exceptional location, spacious accommodations, and variety of food options. It's fantastic that you were able to explore so many attractions nearby and that our staff could assist you with your plans and recommendations. We pride ourselves on providing excellent service, and your kind words will motivate our team even more. We hope to welcome you back for another memorable stay in the future! Best regards, Guest Relations Team

Very poor hotel & service!

トリップアドバイザーの評価 1.0/5

VinceQEdinburgh Friends getaway - トリップアドバイザー認証口コミ

Poor service! Terrible housekeeping! Restaurant won’t even give you a glass of tap water and food is poor. Gone all day and no housekeeping. Next day they called and asked what time we wanted housekeeping. Told them 2pm and once again no show. No return calls from housekeeping manager or general manager. Stay elsewhere!

Great place to stay eat stay for our holiday

トリップアドバイザーの評価 4.0/5

Wendy W トリップアドバイザー認証口コミ

Finally a Novotel that is a real 4* hotel. What a great pleasure to stay here. Close to most attractions and there is easy access to Auschwitz, which is the main reason most people come here. Us as well. The staff were lovely & helpful. There was a kids section with foosball & checkers & video games. Large area but away from the main rooms, so less noise pollution.

Dear Guest, Thank you for your fantastic review! We’re delighted to hear that you had a wonderful holiday with us and found our hotel to be a true 4-star experience. It's great to know that our location made it easy for you to access local attractions and visit Auschwitz. We're also glad that your kids enjoyed the game section, providing a fun and quiet space for them. We truly appreciate your kind words about our staff and look forward to welcoming you back for another enjoyable stay! Best regards, Guest Relations Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,103 件のレビュー 9.4/10 ロケーション
  • 1,089 件のレビュー 7.7/10 客室
  • 1,229 件のレビュー 9.2/10 サービス
  • 18 件のレビュー 8.8/10 インターネット
  • 888 件のレビュー 9.2/10 朝食
  • 391 件のレビュー 7.9/10 清潔さ
  • 334 件のレビュー 7.7/10 プール
  • 172 件のレビュー 8.1/10 ウェルネス・温泉エリア

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