Mercure Cardiff North Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 330 件のレビュー

ベストレートをお約束
Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, イギリス

説明

ホテルのその他の情報

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

当ホテルの客室

ホテル所在地

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
イギリス

GPS:51.508327, -3.147213

電話番号
ファックス +44 20 4602 9658

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Bay Restaurant

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  330 件のレビュー

トリップアドバイザーの評価  4.0/5  363 件のレビュー

Sad memory

トリップアドバイザーの評価 2.0/5

june a トリップアドバイザー認証口コミ

Not to be recommended. Used to be a lovely hotel when it was called ‘The Inn on the Avenue’, however it seems to have been taken over by foreigners. What on earth has happened to such a lovely hotel. So sad. I was there on a memory trip but I’d rather not remember this one.

Dear June, Thank you for sharing your thoughts regarding your recent stay. I regret to learn that your experience did not meet your expectations and that the hotel did not resonate with the fond memories you hold. We value all feedback and strive to maintain the quality our guests expect. Your comments will be taken into consideration as we continue to enhance our services and guest experience. Kind Regards, Atanas Mladenov, Front Office Manager

Lovely

トリップアドバイザーの評価 5.0/5

Kamika S トリップアドバイザー認証口コミ

I would absolutely stay here again and highly recommend it to anyone looking for a comfortable, stress-free stay with excellent service.

Dear Kamika, Thank you for your kind words regarding your recent stay at Mercure Cardiff North Hotel. We are delighted to hear that you found your experience comfortable and stress-free, and we appreciate your recommendation. We look forward to welcoming you back in the future. Kind Regards, Atanas Mladenov, Front Office Manager

£200 to park here apparently!

トリップアドバイザーの評価 1.0/5

Pioneer310047 トリップアドバイザー認証口コミ

Avoid this hotel! Just received £200 of parking charges for staying in the hotel in Dec. And yes, I used the tablet in the reception to confirm my car details. Never staying here again!

Dear Guest: Thank you for bringing this matter to our attention. We are very sorry to hear about your experience and understand how frustrating and disappointing it must be to receive a parking charge notice after completing your vehicle details as instructed. Please accept our sincere apologies for the inconvenience this has caused. This is certainly not the experience we want any of our guests to have. We take issues like this very seriously and would appreciate the opportunity to investigate what happened with our parking management provider on your behalf. We kindly ask you to contact the hotel directly with your booking details and vehicle registration so we can look into this matter and do our best to support you by cancelling the fine. Your feedback is invaluable to us, and we truly regret that this situation has impacted your impression of our hotel. Once again, please accept our apologies, and we hope to have the chance to restore your confidence in our service.

First night the room was ok but the second night room 23 was very mould and dangerous

トリップアドバイザーの評価 1.0/5

Albert S トリップアドバイザー認証口コミ

The first night was ok but the second night was ruined by very mould room 23. This is unacceptable for any person to stay in

Dear Albert, Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of room 23 during your second night. We take cleanliness and safety very seriously and will review your comments to ensure we maintain our standards. Kind Regards, Atanas Mladenov, Front Office Manager

Disappointing!

トリップアドバイザーの評価 2.0/5

sheila f トリップアドバイザー認証口コミ

We were extremely disappointed with this hotel. Room ok but only a tiny rail with 4 hangers and no drawers or storage for clothes etc. The food was a bunfight buffet which was lukewarm and they kept running out. This was a Christmas holiday through Grand UK and this hotel should never have been chosen as it's really only suitable for overnight stays or business meetings. I won't be going back!

Dear Sheila, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations and that you were left feeling disappointed. We appreciate your comments regarding the room storage and the buffet service, and we apologise that the dining experience in particular fell short. This is certainly not the standard we aim to provide, and your feedback has been shared with both our accommodation and food & beverage teams for review. We understand your frustration, especially as part of a holiday package, and we regret that we were unable to deliver a more enjoyable experience on this occasion. Thank you again for bringing these concerns to our attention. Kind regards, Atanas Mladenov, Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 606 件のレビュー 7.5/10 ロケーション
  • 1,373 件のレビュー 6.6/10 客室
  • 1,533 件のレビュー 8.7/10 サービス
  • 13 件のレビュー 8.6/10 インターネット
  • 607 件のレビュー 6.1/10 清潔さ
  • 412 件のレビュー 7/10 朝食
  • 294 件のレビュー 5.6/10 設備
  • 37 件のレビュー 3.4/10 ウェルネス・温泉エリア

Powered by Trustyou

周辺の他の施設

カーディフのすべてのホテル