ノボテルブリストルセンター 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,406 件のレビュー

ベストレートをお約束
ノボテルブリストルセンター - Image 1
ノボテルブリストルセンター - Image 2
ノボテルブリストルセンター - Image 3
ノボテルブリストルセンター - Image 4
Victoria Street, BS1 6HY ブリストル, イギリス

説明

ホテルのその他の情報

  • 無料のWi-Fi、32インチ液晶TV

  • お子様向けのビデオゲームをご用意したプレイエリア

  • コンテンポラリーテイストを取り入れた落ち着きのある雰囲気のダイニング

  • 柔軟に対応できる広々としたイベントスペース7ヶ所

  • バス停とフェリー乗り場から歩いてすぐ

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ノボテルブリストルセンター

Victoria Street
BS1 6HY ブリストル
イギリス

GPS:51.450786, -2.586452

電話番号
ファックス +44 117 925 5040

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,406 件のレビュー

トリップアドバイザーの評価  4.0/5  1,917 件のレビュー

downsides

トリップアドバイザーの評価 3.0/5

Lwis F トリップアドバイザー認証口コミ

The rooms were clean and nice enough. Although we weren’t in the hotel much during our stay, but when we were the service wasn’t the best. Unwelcoming atmosphere and staff! But not too much of a problem for us as we weren’t there much! But if you planning on staying here for good customer service and being indoors this is not the place unfortunately.

Book a different hotel!

トリップアドバイザーの評価 1.0/5

Covid-2020 トリップアドバイザー認証口コミ

Be very very wary when booking a late checkout! When you get told by staff face to face that late checkout is free until 1pm, so you pay extra to book it until 4pm and pay extra, when you confirmed by phone to extend until 5pm, and they try to charge you for free hour that you had booked for until 4pm.

Worst customer service in a hotel for some time

トリップアドバイザーの評価 2.0/5

talk2frank Couples - トリップアドバイザー認証口コミ

I was extremely disappointed at this stay despite the bed being very comfortable, this isn't a 4 star hotel and the customer service is 1 star, if you can find any. Big issue with staff on the clean air zone by the way, on checking in it was the only question we had (they didn't tell us anything just 'heres your key') but we expressly asked about the caz to avoid charges. The young man simply advised that the council will let us know if our car is applicable. And we left it at that. Of course we should be able to trust hotel staff to advise correctly but that was an expensive mistake I'll never make again. And likely means I'll avoid accor hotels in future. We complained about this and were sent a dismissive response from the hotel manager who advised us we should have checked online and noticed the signs driving through town. Not even an apology which is all it would have taken. The most important thing in the hotel industry is customer service and on that point novotel and accor are falling far far short.

Not 4 star quality, poor experience- needs to be updated and employ better staff

トリップアドバイザーの評価 3.0/5

Dawn M ファミリー - トリップアドバイザー認証口コミ

Bland no frills basic hotel. Certainly not a 4 star! Clean but not much else to be positive about. Dated , old bathroom fittings- leaking and dripping shower! Toiletries in refillable containers which is not hygienic, being used by endless people, the handwash had 1 inch in the bottom of the bottle! Bed hard, old and uncomfortable, pillows cheap and uncomfortable. Absolutely no welcome from reception on arrival- had to ask re breakfast arrangements etc, no lounge area, bar area no atmosphere, no music, totally bland decor. The biggest table was constantly occupied by staff with laptops whilst groups of customers struggled and had to rearrange the furniture to sit together. Some of the staff were lovely, friendly and helpful ie at breakfast, but this was more of an exception. I would never consider staying at a Novotel hotel again!

Where is the customer service?

トリップアドバイザーの評価 3.0/5

ClareDye トリップアドバイザー認証口コミ

Hotel is in a great location and super central! The hotel is as you'd expect, however I was a little disappointed with the check in experience, where I was simply given my key - no explanation of the hotel services or where to find anything, including the breakfast times, it seems very much fend for yourself. The room was clean and as you'd expect. Food was pretty average, I ordered an omelette to my room and it had been cooked to within an inch of its life, I had no idea it was possible for an omelette to be that dry... Another issue I encountered was the temperature, I was there for an event hosted in one of the conference rooms, we approached reception on a number of occasions as the temperature was icy in the room, but nothing was done, we ended up spending the entire day with coats on, not ideal! Not somewhere I would choose to stay again unfortunately.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 851 件のレビュー 9.1/10 ロケーション
  • 1,238 件のレビュー 6.9/10 客室
  • 978 件のレビュー 8.4/10 サービス
  • 20 件のレビュー 6.2/10 インターネット
  • 499 件のレビュー 6/10 清潔さ
  • 455 件のレビュー 8.3/10 朝食
  • 241 件のレビュー 5.5/10 お値打ち度
  • 238 件のレビュー 5.7/10 設備

Powered by Trustyou

周辺の他の施設

ブリストルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。