Mercure Telford Centre Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.0/5 รีวิว 378 รายการ

Mercure Telford Centre Hotel - Image 1
Mercure Telford Centre Hotel - Image 2
Mercure Telford Centre Hotel - Image 3
Mercure Telford Centre Hotel - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

พิกัด:52.68128, -2.446585

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.0/5  รีวิว 378 รายการ

เรทติ้งบน TripAdvisor  4.2/5  รีวิว 470 รายการ

Certificate of excellence ปี 2025

Over bookers - and badly handled

คะแนนจาก Tripadvisor 1.0/5

OllieLondon ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I arrived at 10pm having pre-paid my room - to be told they had a flood and that they were going to move me to another hotel. They couldn’t tell me where - the receptionist was then frantically looking on booking.com. She phoned through to the hotel on the out of town hotel at the service station and booked me a room - and told me I had to pay for it and they would reimburse me for that room! (Really?!) Then another customer walked in and got a room - he was a member of the Mercure members club and had not pre-paid. The receptionist admitted ‘that didn’t look good’ Checked back to the hotel the next night (I had a two night stay) and the receptionist told me it was because they had over booked - not due to a major flood. So they don’t value pre-paid customers, and only after chasing refunded me. No senior manager available - and when I told receptionist no-one had apologised, she said the manager would call me. She did the next day and left a message saying she would call later but she was going on holiday. Didn’t hear back. Would have expected much better.

Dear OllieLondon, Dear Ollie, Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kyle Griffiths, General Manager

Pork Sunday Lunch

คะแนนจาก Tripadvisor 5.0/5

css236 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Just been and had the Pork Sunday lunch which comes all inside of a giant Yorkshire pudding. It was very delicious and well worth the £8.95 price. The staff were brill and the drinks we had were good & as I was driving it was good to be able to have a non alcoholic choice of beers.

Dear css236, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Telford Centre Hotel

Comfy and good food

คะแนนจาก Tripadvisor 5.0/5

Nick B Solo travel - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Had a fantastic stay at this hotel—perfectly comfy for my trip! Yuen and Steve in the restaurant were outstanding, offering warm, attentive service that elevated every meal. The rooms were cozy, clean, and inviting, creating a relaxing atmosphere. Highly recommend for a delightful getaway!

Dear Nick B, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Nice place

คะแนนจาก Tripadvisor 5.0/5

Matt B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Nice hotel. Food in restaurant was very tasty. Excellent service from Yuen and Dean. Hotel itself very clean and well presented. Good facilities. Very friendly staff. No issues at all with any part of my stay. Would highly recommend. Good location

Dear mattbS3084FN, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

Great customer service

คะแนนจาก Tripadvisor 5.0/5

Louise J รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here for a business trip. Excellent customer service. The restaurant was really good and catered for my dietary needs. Our servers yuen and dean were so accommodating and welcoming . They helped me and made sure everything dietary was perfect for me. Highly recommend this hotel. Great location and staff were all very good.

Dear louisejT9581JU, We very much appreciate your comments regarding your stay at the Mercure Telford Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Griffiths, General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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