21C Museum Hotel Durham

Note Avis clients (Note ALL) 3.8/5 1 401 avis

21C Museum Hotel Durham - Image 1
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Description

Les plus de l'hôtel

  • Hôtel 4 diamants AAA qui allie art contemporain et hospitalité méridionale de luxe.

  • 975 m² d'espace d'exposition et d'événement

  • Situé au coeur du centre-ville de Durham, près de Duke, de DPAC et de restaurants.

Nos hébergements

Localisation de l'hôtel

21C Museum Hotel Durham

111 North Corcoran Street
27701 DURHAM
Etats-Unis

GPS:35.9960597, -78.9017867

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

COUNTING HOUSE

Mets régionaux et produits de la mer frais de la Caroline du Nord avec des menus qui mettent en vedette la rôtisserie et les techniques de rôtissage L'espace met en valeur les caractéristiques originales de l'édifice et les expositions d'art itinérantes.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  1 401 avis

Note TripAdvisor  4.0/5  955 avis

Angel at the front desk!

Note TripAdvisor 5.0/5

ANTHONY H En famille - Avis TripAdvisor

This was my 2nd stay at the 21c Durham and I went out of my way to ask Angel at the front desk what her name was so that I could leave a review. I missed the opportunity to write a review after that 1st stay and I wasn't going to do that again. This young lady is a rock star! She is a problem solver and has a great grasp of what it means to work in hospitality. I observed her in action during my check-in as she multitasked my arrival and a phone call for a person that had a problem in their room also when I needed assistance with the business office she handled it swiftly!

Dear AnthonyH, Thank you ever so much for the amazing review & for being a loyal customer. We are just thrilled to hear of your positive experience at the property & especially with Angel at the Front Desk. I do hope we can welcome you back again very soon for another great visit! Warm Regards, Michael.

Strange and depressing hotel

Note TripAdvisor 2.0/5

Kate L Escapade entre amis - Avis TripAdvisor

I am really surprised this is marketed as a luxury hotel. The rooms are dark and dingy and the hallways feel like an abandoned office building. The bed was comfortable, and the people working at the hotel were lovely. But the hotel itself - no.

Dear KateL, Thank you for taking the time to tell us about your recent visit to 21c Durham Museum Hotel. I am truly sorry that your experience did not meet your expectations and please accept our most sincere apologies. At 21c, we strive to provide a superior service experience for every customer and therefore your feedback is vital to us. Please rest assured that we always take such feedback in the most constructive fashion, in our efforts to continuously improve any guest experience within our control. That being said, we would welcome the opportunity to recover from this shared disappointment and to somehow make up for any shortcomings experienced. If it is the case that you would like to discuss further, please feel free to reach out to me personally so that we can promptly resolve the matter. Yours Sincerely, Michael.

An extraordinary experience

Note TripAdvisor 5.0/5

Cheryl G Avis TripAdvisor

Absolutely perfect! From the valet at the front door (axel) to the front desk check in (Amy) to the room (6th floor)was flawless! This was our first time here but we will never stay anywhere else, beyond perfect it was magnificent Located downtown so you park and walk to the restaurants and bars The entire hotel is filled with incredible original art and features a special exhibit on the lower floor offering works for purchase A true experience overall you never need to leave the hotel

Dear D8669KOcherylg, Thank you ever so much for the amazing review which makes all of our collective efforts so much more worthwhile! We are just thrilled to hear of your positive experience at the property & with our team. I do hope we can welcome you back again very soon & continue to exceed your expectations! Warm Regards, Michael.

Eccellente

Note TripAdvisor 5.0/5

paolo_6517 Professionnel - Avis TripAdvisor

Eccellente hotel in downtown Durham. Camere pulite e luminose. Personale educato. La presenza della galleria d’arte è sicuramente un valore aggiunto ed un’esperienza non comune. La colazione viene effettuata con una convenzione e può non necessariamente essere inclusa nella prenotazione. Il prezzo non è sicuramente economico ma adeguato e consistente con le offerte alternativa

Ciao Paolo, Grazie mille per la fantastica recensione. Speriamo di potervi accogliere nuovamente molto presto! Team 21c Durham.

Hôtel avec un service calamiteux!

Note TripAdvisor 2.0/5

Karine S En famille - Avis TripAdvisor

Hôtel assez joli et bien placé, mais un service calamiteux, il a fallut que je me batte tous les jours pendant une semaine pour que ma chambre soit faite,et malgré cela elle n’a pas été faite le samedi, trop peu de personnel et le peu de personnel présent, absolument pas concerné et complètement incompétent…! La chambre était par ailleurs assez sale à certains endroit, ce que j’ai fini par venir faire constater par le manager qui nous a accordé 500 $ de rabais sur le séjour tellement c’était délirant… apparemment je n’ai pas été là seule à me plaindre à ce moment là… la carte magnétique pour avoir accès aux étages ne marchait jamais, j’étais obligé de m’arrêter au desk chaque jour. Le stationnement de votre voiture est facturé 25 $ par jour, alors qu’à 80 mètres vous avez un parking qui vous en coûtera environ 10 euros maximum par jours, si vous vous déplacez régulièrement, le parking étant gratuit la nuit vous paierez plutôt 7 $. Pas de petit déjeuner, il faut le prendre à l’extérieur, pas de room service, pas grand chose en fait… les prix varient beaucoup en fonction de la fréquentation de l’hôtel, certaines nuits au moment de la graduation des universités étaient facturées plus de 400 $ énorme pour l’absence totale de service que vous trouverez sur place!!

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 430 avis 9.2/10 Site
  • 950 avis 5.4/10 Chambre
  • 777 avis 7.1/10 Service
  • 5 avis 2.9/10 Internet
  • 383 avis 4.2/10 Confort
  • 366 avis 3.1/10 Installations
  • 315 avis 3.8/10 Propreté
  • 56 avis 5.9/10 Petit déjeuner

Dispensé par Trustyou