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21c Museum Hotel Louisville Hotel 4 stars

Customer review rating 4.3/5 592 reviews

ALLSAFE approved hotel

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21c Museum Hotel Louisville
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+ 13 Services

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 9 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 louisville
united states

Tel: +15022176300

Fax: (+1)502/2176301

Check-in from 16h00

Check out up to 11h00

  • By plane

    BOWMAN FIELD At 11km / 7 miles

  • By plane

    LOUISVILLE AIRPORT At 12km / 8 miles

GPS :38.2567817, -85.7617756

Our accommodation(s)

With high ceilings and large windows, the spacious guests rooms were designed to feel like a residential respite from the thought provoking art that fills the museum galleries below. Some feature original historic features such as exposed brick walls. All guest rooms include FREE WiFi, 42"HDTV flat screen television, Nespresso Coffee, Machine, Alarm Clock/Docking Station, Malin and Goetz Bath Amenities, Luxurious Bedding, and Original Artwork.

Our restaurants and bars

PROOF ON MAIN

Type of cuisine: Regional

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

PROOF BAR

Proof Bar offers carefully selected spirits, original seasonal signature cocktails, and an award winning wine list. Bourbon is naturally highlighted by an impressive selection of over 120 of Kentucky's finest Bourbons.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 9,000

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 296 people

Find out more

Our guest reviews for
21c Museum Hotel Louisville

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

592 reviews

TripAdvisor Rating 4.5/5

1,882 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very disappointing.

Customer review rating 1.0/5

Jonathan M. Business - 24/09/2021 Confirmed reviews ALL

I got sick from the food I ate at Proof. And I could barely sleep because the room next to me had its TV on blast all night.

Fabulous

Customer review rating 5.0/5

Tim H. Couples - 24/09/2021 Confirmed reviews ALL

The rooms and property are beautiful. The restaurant and bar are fantastic. The contemporary art exhibits are wonderfully curated. I have absolutely nothing negative to say about it but plenty of positive things to say instead.

fabulous weekend

Customer review rating 5.0/5

Anonymous Families - 24/09/2021 Confirmed reviews ALL

We had a fabulous time staying at 21c. The hotel is beautiful and very comfortable. My family rented the penthouse and we had a wedding on the roof. It was beautiful. The lower level was a perfect place for a wedding reception. All the staff there were so friendly and welcoming.

Love the concept.

Customer review rating 5.0/5

Jb Couples - 22/09/2021 Confirmed reviews ALL

A heads up for when weddings or events disrupt gallery access would be welcome.

Customer review rating 4.5/5

Anonymous Families - 21/09/2021 Confirmed reviews ALL

It was exciting to be among all of the art.

Very accommodating

Customer review rating 5.0/5

Kristine S. Friends - 21/09/2021 Confirmed reviews ALL

It was a pleasure to return to 21c Louisville. It has been several years since I’ve been in the area. The hotel is still clean, comfortable and the art is always interesting. John, the house manager made sure our dinner was perfect - which can be especially difficult with allergies. I appreciate all the effort the staff puts in.

What I expected

Customer review rating 3.5/5

Anonymous Business - 21/09/2021 Confirmed reviews ALL

Fine experience. Helpful staff. Need more luggage carts.

Perfect Stay

Customer review rating 5.0/5

Nicola H. Couples - 21/09/2021 Confirmed reviews ALL

We very much enjoyed our stay at 21C Louisville. The hotel was extremely comfortable and the staff was professional, welcoming and helpful.

Gorgeous hotel but staff needed work

Customer review rating 3.5/5

Nicole Friends - 21/09/2021 Confirmed reviews ALL

Hotel was gorgeous. Check in was wrong- all my perks were missed and I had to ask for them and restaurant hours were limited

Good Stay

Customer review rating 4.0/5

Dave W. Couples - 19/09/2021 Confirmed reviews ALL

Nice room close to the Yum Center and all kinds of great restaurants. shower was awesome.

Dear David M., We very much appreciate you taking the time to complete our survey for 21c Museum Hotel Louisville. It is always a pleasure to receive positive scores! Thank you again for sharing your experience, and we hope your next visit W. be as pleasant as the previous one. Sincerely, Andrew Carter | General Manager ac… 21cLouisville.com

Top notch

Customer review rating 4.0/5

Keith F. Couples - 19/09/2021 Confirmed reviews ALL

Third time guests over the last ten years. Three negatives. Need soft close toilet lids. A refrigerator. The beverage fridge seems like a money grab and there’s no space for personal items. Installed usb charging port or station. Other then that love 21C!

Clean and wonderful

Customer review rating 5.0/5

Scott M. Couples - 18/09/2021 Confirmed reviews ALL

The hotel was excellent on the inside, the art was amazing and the hotel was close to the baseball bat museum and the science museum. Will definitely recommend for anyone looking to travel to Kentucky

Dear Scott M., We very much appreciate you taking the time to complete our survey for 21c Museum Hotel Louisville. It is always a pleasure to receive positive scores! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carter | General Manager ac… 21cLouisville.com

Not as great as we remembered.

Customer review rating 3.0/5

Anonymous Couples - 15/09/2021 Confirmed reviews ALL

We have stayed at least twice before and enjoyed it. This time the hallways and rooms seemed rather dimly lit. We had been at a music festival all day and evening and looked forward to coming back to a cleaned room, but that was not the case. The front desk said that housekeeping had to be requested in order to receive it. We had not been informed of that upon check-in or in any of the communications we received before our stay. Understandable during a pandemic, but it would have been more acceptable if we had been told that.

Dear Valerie T., Thank you very much for taking the time to share your comments regarding your stay at the 21c Museum Hotel Louisville. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I am sorry that our cleaning policy for stayovers was not clearly presented prior to arrival or at check-in. Our current policy for all 21c’s is every third day stayover cleaning and if a guest needs anything prior to the third day we would try our best to accommodate. I will work with the team to ensure consistent messaging and hopefully we will be back to daily stayover cleaning asap. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Andrew Carter | General Manager ac… 21cLouisville.com

Perfect!

Customer review rating 5.0/5

Nikki Friends - 14/09/2021 Confirmed reviews ALL

Loved this hotel! Great location! Inclusive. Gorgeous. Loved the cheeky penguins! Proof on Main restaurant was great for breakfast, definitely not “hotel restaurant food”. The biscuits were out of this world. Everyone was very kind and helpful. The woman at the front desk at night on 9/11 was fantastic.

Dear Leverett N., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. We are happy you enjoy your experience at Proof on Main. We will share you comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manger th…

Good stay

Customer review rating 5.0/5

Tadd J. Business - 13/09/2021 Confirmed reviews ALL

It was an awesome experience. My only gripe is pretty simple to fix. That would be to stop hiding behind the covid situation and not offering daily room cleaning. Nothing more deflating than coming back into your room after a long day of meetings, and finding that the room was not refreshed!! Worst of which I was not told that at check in that that was still your policy. I get that some guests would not want the room cleaned because of their scare of the maid having covid. But those of us that are not afraid of that would like our room cleaned!! Just my two cents.

Dear Tadd J., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Louisville. It is always a pleasure to receive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyra Hinkle Front Office Manager th…

Weekend Stay

TripAdvisor rating 5.0/5

audio1741 11/08/2021 TripAdvisor review

This was our 2nd visit. Had corner Suite, awesome. Restaurant, Proof on Main, once again, Awsome. We are Vegan, and the selection was great. Saturday night ordered room service, they arrived promptly. Staff at Hotel and Restaurant, top notch. We will be back

Hi Traveler, Thank you so much for the amazing review! Stop by and see us again soon. Sincerely, Andrew Carter | General Manager acarter@21cHotels.com 21cLouisville.com

Traveling Coast to Coast

TripAdvisor rating 5.0/5

bolandema 22/07/2021 TripAdvisor review

Found this hotel on our trip across the country--from California to DC. Both art lovers with little time to stop at a museum, this hotel concept was intriguing and did not disappoint. We loved the diversity of artists and media in the exhibit. The guest accommodations were beautifully appointed, comfortable, and quiet. The on-site restaurant was excellent. Staff were all friendly and helpful. Proximity to the waterfront was a plus.

Hi bolandema, Thank you so very much for taking the time to share your experience! We are thrilled to hear that you had an amazing stay. We look forward to welcoming you back. Sincerely, Andrew Carter | General Manager acarter@21cHotels.com l 21cLouisville.com

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