21c Museum Hotel Louisville 4 stars

Customer review rating (ALL Rating) 4.6/5 1,291 reviews

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21c Museum Hotel Louisville - Image 1
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700 West Main Street, 40202 LOUISVILLE, United States

Description

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Our accommodation(s)

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

Telephone
Fax +1 502-217-6301

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,291 reviews

TripAdvisor Rating  4.6/5  1,946 reviews

Customer review rating 4.0/5

Sally H. Friends - Confirmed reviews ALL

Nice hotel. Enjoyed the museum. Food was good and reasonably priced. Was disappointed that hotel restaurant did not serve breakfast until 8 on the weekend as we had tour at 8:45 - breakfast service was very slow. Sunday only brunch menu was offered. Ala carte was very expensive.

Dear Sally H., Thank you for your feedback regarding your recent stay at our hotel. I appreciate your compliments about our museum and food offerings in Proof on Main. I understand your disappointment with the breakfast service timing and menu options on Sunday. Your comments will be taken into consideration as we continually seek to enhance our guest experience. If you'd like to provide additional feedback, please reach out to our Food and Beverage Director, Ashley Wright at as… We hope to have the pleasure of welcoming you back soon for another unforgettable stay. R. Jason Smith, Front Office Manager

Customer review rating 4.0/5

Judy G. Couples - Confirmed reviews ALL

We had a lovely, relaxing getaway that was quiet and calm. The food was outstanding. The reception was warm. We ordered the Love Birds package, yet no evidence was left in the room. So we informed front desk and the special deliveries were made. I also had to tell the reception that $100 credit for Proof should be applied. That credit was not evident until I mentioned it. That's not good business practice.

Dear Judy G., Thank you for your wonderful feedback regarding your recent stay. I am pleased to hear that you enjoyed a relaxing getaway and found our team to be warm and welcoming. I appreciate your mention of the outstanding food as well. I sincerely apologize for the oversight regarding the Love Birds package and the credit for your meal in Proof on Main. Your concerns highlight important areas for us to improve, and I will ensure your feedback is reviewed with our team for future enhancements. Thank you once again for your insights. R. Jason Smith, Front Office Manager

Customer review rating 5.0/5

Theodore M. Friends - Confirmed reviews ALL

The atmosphere was cool but laid back. Rooms were comfortable. All of the staff from the front desk to housekeeping to the restaurant we’re friendly and helpful.

Dear Theodore M., Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed your stay and appreciated our unique blend of art and hospitality. I will share your review with our team as I am certain it will serve as encouragement as we continuously strive to improve our level of service in order to enhance the overall experience for each of our guests. Warm regards, Emily O. Reservationist 21c Museum Hotel Louisville

Customer review rating 5.0/5

Traci M. Families - Confirmed reviews ALL

The hotel location is great, the staff friendly, rooms are very clean and well appointed, and food was good. Plus, the art was phenomenal! We loved everything about our stay!

Dear Traci M., Thank you so much for your glowing review of your most recent stay with us here at 21c Museum Hotel Louisville! We are thrilled to hear that you enjoyed your stay and appreciated our unique blend of art and hospitality. Providing exceptional service and a memorable experience is always our top priority, and we are delighted that we could meet your expectations. Your kind words truly brighten our day, and we look forward to welcoming you back to 21c Museum Hotel Louisville in the future. Warm regards, Emily O. Reservationist 21c Museum Hotel Louisville

Customer review rating 5.0/5

Josh R. Friends - Confirmed reviews ALL

We stayed in the Cyclone suite and it was out of this world. The old school vinyl player was so cool! Plus access to the art gallery 24/7 - amazing!

Dear Josh R., Thank you so much for taking the time to share your positive feedback about your recent stay at 21c Museum Hotel Louisville! We're thrilled to hear that you enjoyed your experience with us in our amazing one of a kind suite, Asleep in The Cyclone. Our team works diligently to provide exceptional service and create memorable moments for our guests, and it's always rewarding to receive such kind words. We will be sure to recognize Anya seperately for her excellent hospitality and service. We hope to have the pleasure of welcoming you back soon for another unforgettable stay. Warm regards, Emily O. Reservationist 21c Museum Hotel Louisville

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Other web-users rate our hotel

  • 438 reviews 9.5/10 Location
  • 654 reviews 8.4/10 Room
  • 700 reviews 8.8/10 Service
  • 278 reviews 9/10 Food
  • 210 reviews 8.4/10 Cleanliness
  • 204 reviews 9.2/10 Vibe
  • 165 reviews 9.1/10 Bar
  • 106 reviews 7.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.