21c Museum Hotel Louisville

Customer review rating (ALL Rating) 4.6/5 1,743 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Our accommodation(s)

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,743 reviews

TripAdvisor Rating  4.5/5  1,923 reviews

Immersed in art?

Customer review rating 2.5/5

Withheld Business - Confirmed reviews ALL

If the goal of the chain is to start a conversation about social issues, beginning it with an insult and invective is hardly productive. The property was largely sterile and uninviting. It's like, where western civilization came to die.

Well located, excellent space, very friendly hotel staff

Customer review rating 5.0/5

Kara A. Business - Confirmed reviews ALL

We had a company meeting where we flew several people throughout the company into Louisville for a few days. We had our meeting at 21c with catering and stayed at the hotel as well. Everything from the time we arrived until we left went perfectly. They made it super easy for us all to come in and leave, without any issues. The hotel/museum provided a space that was nice to look at throughout and also had everything easily accessible. Everyone we encountered was extremely friendly, from valet, to the front desk, to the people that we had help us with our meeting and food. I would highly recommend this place for a stay, getaway, or a business gathering!

Dear Kara A., We very much appreciate your comments regarding your most recent stay at the 21c Museum Hotel Louisville. It is always so nice to hear that our guest's stays went well, and we love it when you mention our Team members by name so we can recognize them separately! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last. Best, Emily O. 21c Louisville Reservationist

The “art” ruined an otherwise great experience

Customer review rating 2.0/5

Kirk Friends - Confirmed reviews ALL

The 21C in Louisville is a great venue, with excellent food, clean and nicely decorated rooms and an excellent bar adjacent to the lobby. Unfortunately the draw of having an art exhibit to enhance the experience turned out to be very offensive. I appreciate all forms of art but the exhibits on display came across more as an advertisement to hate America than it did as an expression of an artist’s creativity. When we addressed our concerns to hotel staff, several of them even commented that the artist “missed the mark”. It was so offensive that I truly doubt that I would ever return to another 21C property.

Great location

Customer review rating 4.5/5

Michael &. J. Friends - Confirmed reviews ALL

Everything was pretty good except the nightlight in room 432 has a strobe effect due to an electrical fault, and the elevators are tediously slow..

Dear Michael K., Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience. Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last. Best, Emily O. 21c Louisville Reservationist

Fun hotel with thin walls

Customer review rating 4.5/5

Sadie Couples - Confirmed reviews ALL

Loved the ambiance, staff and also the bar/ restaurant! Great location for walking just about everywhere we wanted to go. Only complaints are walls are thin so heard loud voices at all hours. Noise seems also to come through the bathroom vent from upstairs room. Also loud at wee hours. Our bed shook when people in rooms near us slammed their doors! An extra blanket would have been nice as we like sleeping in a cool room. But despite these things, we wiukd definitely stay here again!

Dear Sara B., Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience. Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last. Best, Emily O. 21c Louisville Reservationist

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Other web-users rate our hotel

  • 393 reviews 9.2/10 Location
  • 685 reviews 8.3/10 Room
  • 713 reviews 8.5/10 Service
  • 318 reviews 8.6/10 Food
  • 234 reviews 9.2/10 Vibe
  • 197 reviews 8.8/10 Cleanliness
  • 157 reviews 7.9/10 Amenities
  • 133 reviews 9.3/10 Bar

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