21c Museum Hotel Louisville

Customer review rating (ALL Rating) 4.6/5 1,546 reviews

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21c Museum Hotel Louisville - Image 1
21c Museum Hotel Louisville - Image 2
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700 West Main Street, 40202 LOUISVILLE, United States

Description

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Our accommodation(s)

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

Telephone
Fax +1 502-217-6301

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,546 reviews

TripAdvisor Rating  4.5/5  1,936 reviews

Nice hotel, nauseating art…

TripAdvisor rating 2.0/5

timothyn817 Couples - TripAdvisor review

The hotel was nice. Had everything we needed and was conveniently located in Louisville. If you are an “open minded” “art” enthusiast you might like it. Being a loyal patriot, I didn’t appreciate the wall-sized photo of an upside-down American Flag. This is not how a flag should be displayed. This is not art. It is disrespectful and disgusting, especially seeing it on Veterans Day. Calling this art only because it’s controversial and offensive is lazy. Shame on this hotel for allowing this to be displayed and shame on this artists imitator for passing this off as art.

Basic, and below 21c standards

Customer review rating 3.0/5

Josh M. Business - Confirmed reviews ALL

I was in town for work, having stayed at multiple 21c properties over the years, and was at 21c because my Airbnb was 0.4 miles from the explosion this week. Checkin: The "welcome" was lackluster, and the person checking me in did not even tell me my room number, info about wifi, etc. I don't drink alcohol, so the gift of a bourbon drink didnt enhance anything, and the fact that I couldnt get a shrub instead was sad since people who dont drink like a welcome beverage too. Facilities: Sauna and steam room doors were open and they were not turned on, so they were not usable when I wanted to use them after the long day. These facilities were actually why I came to 21c because it had been a LONG day I accidentally left a jacket in the room, and called same day to inquire, and physically came back to try and get it, but it was not there and no turned it in. Overall, this is the first experience I've had at a 21c that lacked the care and customer-focused detail I have come to expect and value at 21c. email: jo…

Clean, poor design

Customer review rating 3.5/5

Ak Business - Confirmed reviews ALL

No overhead lighting and limited lamps for the wide space. Items that were designed by a man: - Lack of sound insulation. I could hear every. single. word. from my neighbor. At all hours. - The shower knob is on the wrong side of the shower. You have to step into the shower to turn the shower on unless you have unnaturally long arms. No way you aren't getting a cold plunge prior to showering. - Lack of outlets. It is 2024. And I have to pull out the nightstand to reach the outlet that is behind it to plug something in........ You can buy better power cords/ lamps on amazon..... or Aldis even. Overall, nice staff, good location, very clean

Disappointed

Customer review rating 2.5/5

Brittney F. Business - Confirmed reviews ALL

I normally enjoy staying at 21c and it's my preferred hotel in Louisville. Staff was rude and unaccommodating when it came to checking out early one hour after the hotel's check out policy given travel arrangements were canceled. Staff could not seem to help or really care to understand the situation.

Poor service

Customer review rating 0.5/5

Frank A. S. Couples - Confirmed reviews ALL

Service at hotel was not what you would expect. The bellhop was the nicest thing at this hotel along with the food at the restaurant. As far as the hotel staff , they are not very helpful , not professional. Rooms are way overpriced with nothing to offer that an motel 6 has already. I would definitely not be spending my money at this hotel or this company again. Very unhappy with our stay

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Other web-users rate our hotel

  • 421 reviews 9.2/10 Location
  • 658 reviews 8.3/10 Room
  • 702 reviews 8.7/10 Service
  • 295 reviews 8.6/10 Food
  • 231 reviews 8.9/10 Vibe
  • 210 reviews 8.7/10 Cleanliness
  • 155 reviews 9.2/10 Bar
  • 42 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.