21c Museum Hotel Louisville

Customer review rating (ALL Rating) 4.6/5 1,650 reviews

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Description

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Our accommodation(s)

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,650 reviews

TripAdvisor Rating  4.5/5  1,929 reviews

Good stay

Customer review rating 4.5/5

J C. Couples - Confirmed reviews ALL

Clean property, friendly staff, safe neighborhood

Dear Jeff C., Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay! Warm regards, Emily Oberhausen Reservationist 21c Museum Hotel Louisville

Great experience

Customer review rating 5.0/5

Lisa B. Couples - Confirmed reviews ALL

Beautiful room and wonderful dinner at Proof. Exceptional hotel!

Dear Lisa and Tim, Thank you so much for taking the time to share your positive feedback about your recent stay at 21c Museum Hotel Louisville! We're thrilled to hear that you enjoyed your experience with us. Our team works diligently to provide exceptional service and create memorable moments for our guests, and it's always rewarding to receive such kind words. We hope to have the pleasure of welcoming you back soon for another unforgettable stay. Warm regards, Emily Oberhausen Reservationist 21c Museum Hotel Louisville

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice, quiet room. Good location.

Dear Mark N., Thank you so much for taking the time to share your positive feedback about your recent stay at 21c Museum Hotel Louisville! We're thrilled to hear that you enjoyed your experience with us. Our team works diligently to provide exceptional service and create memorable moments for our guests, and it's always rewarding to receive such kind words. We hope to have the pleasure of welcoming you back soon for another unforgettable stay. Warm regards, Emily Oberhausen Reservationist 21c Museum Hotel Louisville

Decent Stay

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel and room were very nice and clean. In addition, the bellmen were very courteous and helpful every time we needed assistance. They were always quick to provide a recommendation. I was disappointed with the host we dealt with during our checkout. Our bill was incorrect and when I brought it to his attention, he was very quick to dismiss my comments. Upon looking at it he agreed to a portion of the overbilling, but said the discrepancy between the rate on the confirmation I received, and the rate billed was not his problem. I wouldn't have been bothered if he was at least polite about the issue, but he was quite rude and dismissive, which left a bad taste in my mouth for the hotel.

Dear Jeff W., Thank you for taking the time to review your recent stay at 21c Museum Hotel Louisville. While it is good to hear that most of your visit was pleasurable, I am sorry that your check-out experience did not meet your expectations; please allow me to express my sincerest apologies. At 21c Museum Hotels, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and prevent any future occurrences by utilizing your feedback as a coaching opportunity. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best! R. Jason Smith, Front Office Manager

Great Stay

Customer review rating 5.0/5

Rosie B. Families - Confirmed reviews ALL

I really did enjoy staying at 21c. I was in town visiting family and friends. I wanted to stay my last two nights at your establishment. I used to live in Louisville while attending IUS, where I earned my Bachelor of Fine Arts. I would often visit the gallery. Staying at hotel 21c was a bucket list item for me. I love the concept. I appreciate how caring you are about your guests - something that most companies don't do. I'm happy that honest businesses like yours exist. It was a pleasure to stay at 21c, and I will definitely be back when I'm in town visiting family and friends again.

Dear Rosie B., Thank you so much for taking the time to share your positive feedback about your recent stay at 21c Museum Hotel Louisville! We're thrilled to hear that you enjoyed your experience with us, and that you got to mark off an item on your bucket list (how special for us)! Our team works diligently to provide exceptional service and create memorable moments for our guests, and it's always rewarding to receive such kind and memorable words. We hope to have the pleasure of welcoming you back soon for another unforgettable stay. Warm regards, Emily Oberhausen Reservationist 21c Museum Hotel Louisville

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Other web-users rate our hotel

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  • 200 reviews 9.1/10 Cleanliness
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  • 146 reviews 9/10 Bar

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