21c Museum Hotel Louisville 4 stars

Customer review rating (ALL Rating) 4.6/5 1,282 reviews

Best price
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21c Museum Hotel Louisville - Image 1
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700 West Main Street, 40202 LOUISVILLE, United States

Description

Hotel extras

  • Combines contemporary art, bespoke design and a chef driven restaurant

  • Innovative American cuisine at award winning Proof on Main Restaurant

  • Over 9000 sq. ft of Gallery and Public space featuring contemporary artwork.

  • Custom-designed furniture, comfortable beds, plush robes, and Malin + Goetz bath amenities.

  • 21c Louisville was designed to reflect both its historical bones and its contemporary new life

Our accommodation(s)

Hotel location

21c Museum Hotel Louisville

700 West Main Street
40202 LOUISVILLE
United States

GPS:38.2567817, -85.7617756

Telephone
Fax +1 502-217-6301

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PROOF ON MAIN

With a commitment to local farming, we deliver plates infused with local flavor. The bar is a local hot spot and features over 120 Kentucky Bourbons

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,282 reviews

TripAdvisor Rating  4.6/5  1,947 reviews

Customer review rating 5.0/5

Rita U. Couples - Confirmed reviews ALL

Wonderful dinner at Proof! Great room!

Dear Rita U., Thank you for your positive feedback. We are delighted to hear that you enjoyed your dinner at Proof and found your room to be great. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience. R. Jason Smith, Front Office Manager

Customer review rating 5.0/5

Oscar S. Solo - Confirmed reviews ALL

Upgraded to penthouse. Room was huge, terrace massive. Decor a bit cold. Some very cool art pieces. Not crazy about the nudes when you come out of the elevator but love “Title and Deed” in living room.

Dear Oscar S., Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed the atmosphere and the art in our hotel, particularly in The Apartment suite. Our team works diligently to provide exceptional service and create memorable moments for our guests, and it's always rewarding to receive such kind words. Your thoughts on the decor and specific art pieces are appreciated and will be noted for future considerations. Your feedback is invaluable, and we’re committed to making your next visit to 21c Museum Hotel Louisville even more exceptional. Warm regards, Emily O. Reservationist, 21c Museum Hotel Louisville

Disappointed stay

TripAdvisor rating 3.0/5

sadeba TripAdvisor review

The lack of light in the room is a problem. It is very dark. We have stayed at 21C many times but this time the front desk staff were too busy to say good morning or anything at all. It was not a friendly vibe.

Dear Traveler, Thank you for sharing your feedback regarding your recent stay. We are sorry to hear that the room's lighting and the front desk service did not meet your expectations. Our goal is to provide a welcoming atmosphere, and we will address this with the front desk team. We appreciate your repeat business and would like to offer you a special welcome back rate on your next stay.Thank you again for sharing your feedback. Best regards, 21c Museum Hotel Louisville lou.team@21chotels.com

Customer review rating 5.0/5

Laura H. Solo - Confirmed reviews ALL

I know this is a weird thing to comment on, but I really appreciate that your beds are low enough that a short person like me (I'm 5'1") can easily get into them. I've had to have around 75 hotel stays this year, and most of the hotels in the U.S. have bed frames so high that I have to vault into bed. In one instance, I was only able to get into bed because there was an ottoman in the room. So, thank you for having accessible beds! Also, I love the bed linens. The sheets are silky yet crisp. Your beds are so comfortable! Thank you!

Dear Laura H., Thank you for taking the time to share your positive experience with us. We are delighted to learn that our bed design has provided you with comfort and accessibility. It is our goal to ensure that all guests feel welcomed and that their needs are met, regardless of their height. We are also pleased that you enjoyed the quality of our bed linens and found the beds to be comfortable. Feedback like yours serves as motivation for our team to maintain high standards in our accommodations. Your satisfaction is our priority, and we appreciate your kind words regarding your stay. Your comments regarding recylcling have been noted. I will share this with our Operations team. Thank you for being a loyal, repeat guest here at 21c Museum Hotel Louisville. We look forward to welcoming you back for your next stay! Warm regards, Emily O. Reservationist 21c Museum Hotel Louisville

Customer review rating 5.0/5

Jim M. Couples - Confirmed reviews ALL

Stayed for a concert at the Center for the Arts, walked to and from in blowing snow, drinks and appetizers before and after in 21C’s spectacular bar. Cozy room in an art filled, first class hotel.

Dear Jim M., Thank you for taking the time to share your experience at 21c Museum Hotel Louisville. We are delighted to hear that you enjoyed your stay and found our location to be suitable for your night out at The Center for the Arts. We will be sure to recognize Emily seperately for her great hospitality. We look forward to welcoming you back for another memorable getaway. R. Jason Smith, Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 425 reviews 9.4/10 Location
  • 643 reviews 8.4/10 Room
  • 686 reviews 8.8/10 Service
  • 274 reviews 9/10 Food
  • 201 reviews 9.1/10 Vibe
  • 201 reviews 8.7/10 Cleanliness
  • 163 reviews 9.1/10 Bar
  • 155 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.