21c Museum Hotel Chicago

Customer review rating (ALL Rating) 4.2/5 3,581 reviews

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ALLSAFE approved hotel

Hotel extras

  • Sleep at a contemporary art museum.

  • Located in the heart of Chicago just steps from the famed Magnificent Mile.

  • Unforgetable venues. Unforgetable events.

  • Relax with Art! The Spa at 21c is the perfect place and offers a range of treatments.

Our accommodation(s)

Hotel location

21c Museum Hotel Chicago

55 East Ontario Street
United States

GPS:41.89316, -87.63001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Lure Fishbar

Lure Fishbar is a seafood restaurant offering not only the freshest fish selections from around the world but also a complete raw bar with rotating oyster selection, and a world class sushi program.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,581 reviews

TripAdvisor Rating  4.5/5  340 reviews

Hidden gem in the loop

TripAdvisor rating 5.0/5

Melissa B TripAdvisor review

This hotel is so beautiful. From the location right in the heart of downtown, amazing museum gallery inside, spacious modern rooms, and lure fish bar (ask for Andres if you’re getting cocktails at the bar), there are so many things to love about 21c. The front desk staff were amazing as well. Christian was so helpful and knowledgeable . It made my stay so pleasant. Definitely a hidden gem in the city.

Great hotel with top staff!

TripAdvisor rating 5.0/5

850kvkv TripAdvisor review

Fantastic location, and a clean, modern hotel with attentive and caring staff. I arrived earlier than expected, and Francisco graciously worked to accommodate my request to check-in early and for a quiet room away from street noise. The room was very contemporary, spotless, and I appreciated the in-room Nespresso coffee maker and supplies to make tea as well. Everyone was friendly, helpful, and the location was perfect to easily get around the city. This was my first time staying at a 21C, and I highly recommend this hotel.

Fun holiday getaway

TripAdvisor rating 5.0/5

Maryanne S TripAdvisor review

The room was very clean. Francisco was very kind and helpful with our check-in and checkout. He took care of our check-in issues and questions. He told us Francisco was great! We enjoyed the uniqueness of the hotel.

Top Class hotel

TripAdvisor rating 5.0/5

Rex A TripAdvisor review

At check in, I was greeted by Ben. He was courteous, knowledgeable, and went above and beyond in getting us settled in. Our room was spacious with a great view of the city. I was in Chicago to celebrate my birthday and 21C and Ben made it a GREAT experience.

Birthday Staycation

TripAdvisor rating 5.0/5

Kim B TripAdvisor review

My husband and I stayed at 21c Museum Hotel Chicago overnight last Monday and we checked out Tuesday morning. We were having a staycation for my birthday!! My husband reserved the hotel room for us as it was a surprise for me and he did a fantastic job!!I loved the room, the artwork inside the museum , the location and the hospitality was 5star. Everyone that worked there was friendly and professional. The guest agent, Ben was there when we checked in and checked out and from the moment he greeted us , I knew we would have a great overnight trip. Ben informed us of all the general information we needed, answered all our questions and made sure to tell to us to call downstairs if we needed anything else ! He also cared about our parking because he didn't want us to get a ticket.My husband and I do occasional getaways for our birthdays and anniversaries and we enjoy staying at different hotels in downtown Chicago, but 21c will be our go to for now on!!!

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Other web-users rate our hotel

  • 1,578 reviews 9.4/10 Location
  • 2,288 reviews 7.4/10 Room
  • 1,906 reviews 7.2/10 Service
  • 31 reviews 3.2/10 WiFi
  • 897 reviews 7/10 Cleanliness
  • 690 reviews 5.2/10 Amenities
  • 172 reviews 5.8/10 Breakfast
  • 27 reviews 9.9/10 Sustainability

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