21c Museum Hotel Chicago

This hotel is so beautiful. From the location right in the heart of downtown, amazing museum gallery inside, spacious modern rooms, and lure fish bar (ask for Andres if you’re getting cocktails at the bar), there are so many things to love about 21c. The front desk staff were amazing as well. Christian was so helpful and knowledgeable . It made my stay so pleasant. Definitely a hidden gem in the city.

Fantastic location, and a clean, modern hotel with attentive and caring staff. I arrived earlier than expected, and Francisco graciously worked to accommodate my request to check-in early and for a quiet room away from street noise. The room was very contemporary, spotless, and I appreciated the in-room Nespresso coffee maker and supplies to make tea as well. Everyone was friendly, helpful, and the location was perfect to easily get around the city. This was my first time staying at a 21C, and I highly recommend this hotel.

The room was very clean. Francisco was very kind and helpful with our check-in and checkout. He took care of our check-in issues and questions. He told us Francisco was great! We enjoyed the uniqueness of the hotel.

At check in, I was greeted by Ben. He was courteous, knowledgeable, and went above and beyond in getting us settled in. Our room was spacious with a great view of the city. I was in Chicago to celebrate my birthday and 21C and Ben made it a GREAT experience.

My husband and I stayed at 21c Museum Hotel Chicago overnight last Monday and we checked out Tuesday morning. We were having a staycation for my birthday!! My husband reserved the hotel room for us as it was a surprise for me and he did a fantastic job!!I loved the room, the artwork inside the museum , the location and the hospitality was 5star. Everyone that worked there was friendly and professional. The guest agent, Ben was there when we checked in and checked out and from the moment he greeted us , I knew we would have a great overnight trip. Ben informed us of all the general information we needed, answered all our questions and made sure to tell to us to call downstairs if we needed anything else ! He also cared about our parking because he didn't want us to get a ticket.My husband and I do occasional getaways for our birthdays and anniversaries and we enjoy staying at different hotels in downtown Chicago, but 21c will be our go to for now on!!!