Bachleda Luxury Hotel Kraków - MGallery Collection 5성

고객 평점 (ALL 평가) 4.8/5 695 리뷰

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Plac Kossaka 6, 31106 Krakow, 폴란드

호텔설명

호텔 추가 정보

  • Discover an oasis of tranquility in the beautifully arranged interiors.

  • Experience the pure luxury.

  • Textures, fragrances, colors make visits to our restaurant unforgettable.

  • Spend time in the heart of Krakow.

  • Enjoy a royal breakfast.

숙박

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호텔 위치

Bachleda Luxury Hotel Kraków - MGallery Collection

Plac Kossaka 6
31106 Krakow
폴란드

GPS:50.0566, 19.9284

전화
팩스 +48 12 424 11 01

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

GAVI

Taste the elegance of the GAVI restaurant with its richly decorated interiors, taking you on a culinary journey in the Fine Dining style. Enjoy the unforgettable textures, fragrances and colors.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  695 리뷰

TripAdvisor 평가  4.8/5  331 리뷰

2025으뜸 시설

Lovely place to spend Christmas

트립어드바이저 평점 5.0/5

Wendypgeorge TripAdvisor 인증 리뷰

We loved this hotel as soon as we set foot inside it. Entrance was warm and festive and there were staff on hand to make check easy and welcoming. I’d had great communication from the hotel prior to arriving for our airport transfers, we had a little issue with the return transfer but the staff were straight onto it and even made us a takeaway coffee due to the delay. We loved coming back to the Hotel after our days out and relaxing in the bar and lounge area, where they served great cocktails at reasonable prices. Rooms were spacious and luxurious. Breakfast was very good. Restaurant food was also very good but it was slow. Spa was unfortunately too crowded with other guests hogging the bubbly bits. All the staff were great apart from one person on the desk the night before our checkout - he was very unhelpful with explaining the bill and he did annoy 3 of our party; fortunately a member of the bar staff rescued the situation. Would love to come back to this hotel.

Ruined 18th birthday and Christmas holidays

트립어드바이저 평점 1.0/5

Katarzyna O TripAdvisor 인증 리뷰

The trip was very special to me, as my only daughter celebrated her 18th birthday during the Christmas holidays. I made the reservation in October and specifically requested a spacious room on the highest floor. Despite being assured that my request would be accommodated, we were assigned a room on the first floor, directly above the lobby and the restaurant, where the noise level was extremely high. The hotel clearly does not respect guests’ reservations — if someone wealthier arrives from abroad, you are left with the worst room, even when the occasion is such an important and once-in-a-lifetime event. I deeply regret that they ruined my Christmas and my child’s birthday.

Excellent hotel you won’t beat it

트립어드바이저 평점 5.0/5

William r TripAdvisor 인증 리뷰

Excellent five star hotel. Beautiful hotel outside and in but what really makes it is the staff nothing is to much trouble wojceich especially Just book it you won’t regret it

Dear William r, Thank you for your kind words about our hotel and staff. We are delighted to know that you had an excellent experience and that our team, especially Wojciech, made a positive impression. We look forward to welcoming you back in the future. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

WORST TREATMENT EVER

트립어드바이저 평점 1.0/5

Catherina K 가족 - TripAdvisor 인증 리뷰

the WORST treatment I have ever experienced I called the hotel to ask for availability during 26-29th of December. I have never ever experienced such a terrible treatment from a so called luxury hotel. The hotel might have extraordinary exterior. However, the interior - meaning how to treat customers - is totally absent.

Thank you for sharing your feedback. We are truly sorry to hear that your experience during the phone inquiry did not meet your expectations. To help us thoroughly verify what happened, it would be extremely helpful if you could provide a few additional details — such as the date and approximate time of your call — so that we can identify who assisted you and understand the situation more clearly. At the moment, your review does not give us enough information to determine what might have gone wrong, and we genuinely want to address your concerns and ensure this does not happen again. We hope to hear from you soon so we can clarify the matter and improve your impression of our service.

Best hotel and welcome

트립어드바이저 평점 5.0/5

Neil C TripAdvisor 인증 리뷰

Beautiful hotel with fantastic attentive staff. Website pictures are accurate, it is absolutely beautiful. Allow all morning for a lovely and relaxing, enjoyable breakfast. Terrace is so inviting, even in winter. Location is great, short enjoyable walk to main old town square.

Dear Neil C, Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you enjoyed our beautiful facilities and attentive service. It is rewarding to know that our location and breakfast offerings contributed positively to your experience. Best regards, Bachleda Luxury Hotel Kraków - MGallery Collection

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 369 리뷰 9.7/10 위치
  • 397 리뷰 9.3/10 객실
  • 664 리뷰 9.4/10 서비스
  • 241 리뷰 8.9/10 레스토랑
  • 231 리뷰 9.7/10 분위기
  • 211 리뷰 8.2/10 조식
  • 183 리뷰 9.6/10 안락함
  • 170 리뷰 9.2/10 편의 시설

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