Novotel Krakow Centrum 4성

고객 평점 (ALL 평가) 4.6/5 2,397 리뷰

Novotel Krakow Centrum - Image 1
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호텔설명

호텔 추가 정보

  • Short walk to the Old Town

  • Refurbished Fitness Center

  • Parking garage

  • Free high speed WIFI Internet

  • Bike rentals

숙박

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호텔 위치

Novotel Krakow Centrum

UL. Tadeusza Kosciuszki 5
30-105 KRAKOW
Poland

GPS:50.054624, 19.925911

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO SQUARE LOUNGE BAR

Modern interior, full of natural light with a cozy atmosphere - a perfect place for a business lunch or a romantic dinner for two. Younger guests can enjoy their own kids' menu.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,397 리뷰

TripAdvisor 평가  4.5/5  2,485 리뷰

2024으뜸 시설

Good but some things can be improved

트립어드바이저 평점 4.0/5

annarybalch TripAdvisor 인증 리뷰

The room is comfortable. The beds are comfortable, the pillows and blankets are soft. There is a tea/coffee set. There is unlimited water in the cooler on each floor. All the hotel workers are friendly. The breakfasts are very tasty and varied. There is a game room on the 1st floor, but it is in the corridor, there is one American billiards, hockey and mini tennis. There is an underground paid parking. It can be improved: The children's corner is right next to the public toilet, this is unacceptable, next to the reception, where guests are constantly coming and going and there is a constant draft. Was there really no better place for children in the whole hotel than near the toilet on the first floor?! The water in the pool is cool enough not to use it. Especially when you are with children. The water is +-25-27* The shower in the room is open, which allows you to leave the wet floor and toilet behind you, it is better to at least put a curtain or a door, which will also keep the heat while you are in the shower. The soap near the sink is screwed to the wall, this is very uncomfortable for children, since they cannot reach there with their hand to wash their hands with soap and have to go up to it every time. The lamps near the bed sometimes sparked.

Amazing hotel

트립어드바이저 평점 5.0/5

katrina w TripAdvisor 인증 리뷰

2nd time staying at this hotel. Staff and amenities have been incredible. Would 100% book again. Pool, sauna spa to relax in an evening. Food has been lovely. Staff unbelievably helpful and friendly. Thank you Maciej for being so helpful and booking our trip. ❤️ Chicken Tikka Masala was unreal.

Place worth coming back to

트립어드바이저 평점 5.0/5

730magdalena_ 가족 - TripAdvisor 인증 리뷰

Very good hotel. Fantastic, very nice and helpfull service. Excellent, varied breakfasts and a good restaurant. The rooms are well equipped and have a nice view of Wawel. Hotel in a perfect location in the city center. A place worth coming back to.

Dear Guest, Thank you very much for your wonderful review! We're thrilled to hear that you enjoyed your stay and that our team made a positive impression with their friendliness and helpfulness. It’s also great to know you appreciated our breakfast variety, restaurant, and well-equipped rooms with a view of Wawel. We’re lucky to be in such a prime location, and we’re delighted that it added to your experience. We look forward to welcoming you back on your next visit to the city! Warm regards Novotel Kraków Centrum Hotel Team

Disappointing

트립어드바이저 평점 2.0/5

Claire C 가족 - TripAdvisor 인증 리뷰

Roadworks outside the hotel start very early, making it impossible to keep the window open due to the noise. The room is uncomfortably hot, with no air conditioning available because of the season, despite the mild weather. Spoke to reception, but they were unhelpful. The pool area is lovely although building works are happening on that level too.

Dear Guest, Thank you for your feedback. We sincerely apologize for the disruptions caused by the roadworks outside and the ongoing work within the hotel. We understand that the noise and temperature in the room impacted your comfort, and we regret that we were unable to provide a satisfactory solution during your stay. We are continuously working on minimizing the impact of external factors like nearby construction and will review our seasonal air conditioning settings to improve comfort for all guests. We’re glad to hear you enjoyed the pool area despite the challenges, and we hope to welcome you back in the future for a fully relaxing experience. Thank you again for sharing your thoughts. Kind regards Novotel Kraków Centrum Hotel Team

Excellent Accommodation and Service

트립어드바이저 평점 5.0/5

301tazz Couples - TripAdvisor 인증 리뷰

On arrival (12 Oct 24), the service by the staff was both excellent and informative. The ladies on reception could not have been more helpful. The recommendations they gave and their help with bookings made our stay comfortable and enjoyable. Very well done.

Dear Guest, Thank you very much for your kind words! We’re thrilled to hear that our team, especially the reception staff, helped make your stay comfortable and enjoyable. It’s wonderful to know that their recommendations and assistance added to your experience. I’ll be sure to pass along your compliments to the team—they’ll be delighted to hear your appreciation. We hope to welcome you back for another memorable stay in the future! Kind regards Novotel Kraków Centrum Hotel Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,103 리뷰 9.4/10 위치
  • 1,089 리뷰 7.7/10 객실
  • 1,229 리뷰 9.2/10 서비스
  • 18 리뷰 8.8/10 인터넷 가격
  • 888 리뷰 9.2/10 조식
  • 391 리뷰 7.9/10 청결도
  • 334 리뷰 7.7/10 수영장
  • 172 리뷰 8.1/10 웰니스 센터

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