Novotel Krakow City West 4성

고객 평점 (ALL 평가) 4.7/5 1,931 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Krakow City West - Image 1
Novotel Krakow City West - Image 2
Novotel Krakow City West - Image 3
Novotel Krakow City West - Image 4
Al. Armii Krajowej 11, 30-150 CRACOW, 폴란드

호텔설명

호텔 추가 정보

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

숙박

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호텔 위치

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
폴란드

GPS:50.070207, 19.89738

전화
팩스 +48 12 622 64 05

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,931 리뷰

TripAdvisor 평가  4.2/5  1,718 리뷰

A Smooth Stay Thanks to Excellent Breakfast and Helpful Staff

트립어드바이저 평점 5.0/5

Rafal B TripAdvisor 인증 리뷰

Our stay at Novotel Kraków City West was very pleasant and exactly what we needed ahead of an early flight the next day. Breakfast was a real highlight — good quality, well organized, and offering a nice variety to start the day right. It made the short stay feel comfortable rather than rushed. Special thanks go to Polina at the reception, who truly did her best to make us happy with what she had available. Her positive attitude, professionalism, and genuine willingness to help did not go unnoticed and made a real difference to our experience. Overall, a good, smooth stay and a reliable choice, especially when traveling early the following morning. We would happily stay again.

고객 평점 3.5/5

Byoung H. L. 가족 - 전체(All) 통지 확인

수영장과 헬스클럽이 공사중이여서 사용을 할 수 없었기 때문에 프로모션 요금 할인이 많이 된 것 같습니다. 체크인 과정에서 동생과의 2명이 방을 사용하기 때문에 사전에 트윈룸을 예약했음에도 더블룸 방을 배정해 주려고 해서 저희가 호텔에 조금 일찍 체크인을 해서 청소가 된 방이 없어서 그런가 보다 이해를 하면서 캐리어만 맡겨 두고 나중에 체크인 하겠다고 말하자 트윈룸을 배정해 주었습니다. 그렇게 불편하지는 않았지만 조금 번거롭기는 했습니다. 애니웨이, 추가 요금 지불하고 이용한 조식도 좋았고 나중에 크라쿠프에 재방문하면 다시 이 호텔을 이용하겠습니다^^

Dear H. L., We are glad that you have taken the time to share your feedback about our hotel. We truly appreciate any feedback as it helps us improve our services and provide a better experience for our guests. We hope to have the occasion to host you again! Regards, Aleksandra Pochec Guest Experience Specialist

Ok

트립어드바이저 평점 4.0/5

putnik84 비즈니스 - TripAdvisor 인증 리뷰

The hotel is located a bit outside the city center, but the bus stop is right in front, which makes getting around easy. I used the hotel mainly for sleeping, so I can't comment on the pools or other amenities. The room was average—nothing special, but adequate. The same goes for the breakfast: fairly basic, nothing remarkable.

Spacious hotel with great service

트립어드바이저 평점 5.0/5

Jitka_10 TripAdvisor 인증 리뷰

Spacious room with comfy bed, big breakfast area with great food, I loved the fresh juice maker! Big parking for buses, good connection to the city centre. Don't want write more just have not enough letters. Think I said all I wanted. And it's still not enough. 🤩

Lovely stay, complications with checkout

트립어드바이저 평점 3.0/5

Jessica H TripAdvisor 인증 리뷰

The hotel was lovely its self and majority of the staff were lovely except for one female manager who I couldn’t get the name off that was very disrespectful. There was a misunderstanding with the time we wanted to check out at as we would have been on the streets late at night. During speaking with two members of staff, who were lovely, there must of been a misunderstanding with AM and PM which led to a phone call during our nice day out by the manager shouting at my partner about how we was meant to be checked out even though we had agreed something different. The female manger was very rude from the start yet she did accept there was a misunderstanding, she never apologised for her shouting or rudeness and then we had to pay for an extra night due to there mistake. Other than that the bed was lovely and soft, everything was clean and modern. The facilities were also great there was a lovely pool and sauna that was a nice add on. Overall it was a lovely place stay, there just needs to be better communication within the staff.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 602 리뷰 7.9/10 위치
  • 896 리뷰 7.7/10 객실
  • 874 리뷰 9.4/10 서비스
  • 23 리뷰 8.4/10 인터넷 가격
  • 690 리뷰 8.2/10 레스토랑
  • 670 리뷰 9/10 조식
  • 345 리뷰 8.7/10 청결도
  • 231 리뷰 6.2/10 수영장

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.