Novotel Krakow City West 4성

고객 평점 (ALL 평가) 4.7/5 2,130 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Krakow City West - Image 1
Novotel Krakow City West - Image 2
Novotel Krakow City West - Image 3
Novotel Krakow City West - Image 4
Al. Armii Krajowej 11, 30-150 CRACOW, Poland

호텔설명

호텔 추가 정보

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

전화
팩스 +48 12 622 64 05

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  2,130 리뷰

TripAdvisor 평가  4.0/5  1,694 리뷰

2023으뜸 시설

Novohotel ❤️

트립어드바이저 평점 5.0/5

June M TripAdvisor 인증 리뷰

Hotel is beautiful, rooms were spotless, staff lovely will definitely be back at some point 😊 location is just a short drive from city centre, transport is great either taxi or bus, Restaurant and bar busy at times but worth the wait as food is delicious.

So disappointed

트립어드바이저 평점 1.0/5

Patricia E TripAdvisor 인증 리뷰

The rooms were pretty decent and clean. It’s just the staff are rude. Specially in the fitness center. 15 minutes of working out (10:45am) the staff started to vacuum the whole gym and cleaned a spot on the floor with a very strong chemical and it made me so dizzy and opted out to stop my exercise. Complained to the reception, without any apologies that their guest was not feeling comfortable, and gave the reason that the staff in fitness center are third party. So disappointed.

Dear Patricia, Immediately after your opinion I approached you and we talked about the situation. Once again I would like to apologize for the situation. Please be informed that I also spoke with colleagues who are responsible for the gym area and I promise that we will learn from your words and this situation will not happen again. I hope to welcome you in the future and wish you all the best. With best hotelier regards, Witold Skałka

Nice rooms, nice pool

트립어드바이저 평점 5.0/5

Krzysztof256 TripAdvisor 인증 리뷰

This hotel has nice rooms and great common areas. The kids loved the pool. The location is just outside walking distance from the historic downtown. The fold-out bed they set up for the kids was quite uncomfortable and could use some thicker padding.

a poor Novotel

트립어드바이저 평점 2.0/5

SerafinaPekkala1 TripAdvisor 인증 리뷰

The standard of this place is not comparable to another Novotel in Cracow (and that what it should be). Rooms with squicky beds, non-functioning lights, the breakfast room with absolutely no capacity matching the number of rooms - you have to stand and wait for your breakfast and coffee for 10' or more. This is unacceptable. But the best of it: no conditioner! The hotel changed their amenities to Rituals which would be great only if they did not save on the conditioner. My female friends with long hair were devastated - without a conditioner that has been present in all the hotels in at least last 30 years worldwide they simply could not comb their hair. So it is a semblance of a progress when you fake-upgrade but take away a product that is absolutely expected in a 4**** hotel. Even better: every day my friends demanded a conditioner at the desk. And they got a small bottle of Rituals produce, always with a remark "oooh, I need to go and see... oh, yes, we have one sample, but it is our last one". For fun we tried that many times and it repeated in the loop ("oh, it the last one..."), so it was clear that the management trained their desk people basically to lie (as they had the produce in the back office but just did not want to give tit to the clients). Unbelievable. Once they actually did run out of it and offered us some makes that were taken from other hotels... I don't even know how to comment on that. Poor restaurant (again, nothing to compete with another Novotel). Service and desk-people basically very nice but it's still too little for the expected standart. Never again.

No staff to deliver essential items to room even as early as 10 pm. Not deserving 4-star rating

트립어드바이저 평점 1.0/5

Ilin C Solo travel - TripAdvisor 인증 리뷰

Not deserving 4-star rating. Which 4-star hotel that you know of, has no one to deliver essential items to the room? Staff was also rude. We needed non-slippery shower mat, the staff asked us to go down to pick it up even though it was only 10 pm, not 2am. Because of potential language barrier, I wanted to make sure that they do have the right mat before I go down. The front desk lady was not willing describe the mat that they have, “what material?”, “size?”, she said “I don’t know,” “regular size.” What is “regular size?” She was so rude and could not be bothered. There was only 2 sheets of facial tissues when we first entered, the housekeeping staff should have replaced it. One of the worst hotels I have ever stayed. Definitely not a 4-star, more like 2-star.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 548 리뷰 7.6/10 위치
  • 822 리뷰 7.9/10 객실
  • 785 리뷰 9.6/10 서비스
  • 19 리뷰 8.3/10 인터넷 가격
  • 659 리뷰 9.2/10 조식
  • 298 리뷰 8.8/10 청결도
  • 288 리뷰 7.2/10 편의 시설
  • 241 리뷰 6.3/10 수영장

Powered by Trustyou

주변에 있는 다른 시설

Cracow 지역 모든 호텔
법률 정보 PDF

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.