풀만 하이 퐁 그랜드 호텔(2024년 7월 오픈) 5성

Dear Mr. Chi H. S., Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are delighted to hear that you found our facilities modern and excellent, and that they met the standards you associate with the Pullman brand. It is also wonderful to know that you enjoyed our breakfast offerings and had a satisfying dining experience. Your encouraging words mean a great deal to our team and will certainly be shared as a source of motivation to continue delivering high-quality service and experiences to all our guests. We sincerely look forward to welcoming you back again in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Ms. Sojung S., Thank you very much for choosing Pullman Hai Phong Grand for your first stay in the city and for taking the time to share such a wonderful review. We are truly delighted to know that you enjoyed our friendly service, buffet offerings, Executive Lounge, swimming pool, gym facilities, and the comfort of your room. It is also wonderful to hear that our convenient location and the relaxing atmosphere of the park in front of the hotel added to your overall experience. Your kind words about choosing Pullman Hai Phong Grand for your future trips mean a great deal to us and are the greatest encouragement for our entire team. We sincerely look forward to welcoming you back again very soon for another memorable stay. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Mr. Young D. P., Thank you very much for sharing your feedback with us. We are delighted to know that you had a comfortable stay and that you appreciated the friendliness of our team as well as the overall condition of the hotel. Your kind words are truly encouraging and will be shared with our colleagues as motivation to continue delivering excellent service. We look forward to welcoming you back again soon for another pleasant stay. Kind regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Mr. Seung H. S., Thank you very much for sharing your kind feedback regarding your recent stay with us. We are pleased to know that you found your stay comfortable and that you were satisfied with our facilities. Your positive comments are truly appreciated and serve as encouragement for our team to continue maintaining and improving our service quality. We look forward to welcoming you back again in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

Dear Mr. Yong B. K., Thank you very much for taking the time to share your feedback following your recent stay. We are pleased to know that you found our service friendly and of good quality. Your kind recognition is truly appreciated by our team. At the same time, we sincerely regret that the breakfast experience did not meet your expectations. Please rest assured that your comments have been noted and shared with our culinary team for review, as we continuously strive to improve our offerings. We also appreciate your comments regarding dining options in the surrounding area. As these are outside the hotel’s direct operation, we understand they may influence your overall travel experience, and we value your perspective. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you again in the future and provide a more satisfying stay. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL