Legacy Yen Tu Hotel Uong Bi - MGallery Collection 5성

고객 평점 (ALL 평가) 4.6/5 541 리뷰

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Thuong Yen Cong Commune, 쾅닌성, 200000 UONG BI, 베트남

호텔설명

호텔 추가 정보

  • "고층에는 산 또는 마을을 마주보는 발코니가 있습니다."

  • 1층에는 산 또는 마을을 마주보는 테라스가 있습니다.

  • 전통 공연으로 아침 요가와 마을 밤

  • 광활한 2,240m2의 웰니스 센터

  • 1개 레스토랑과 바에서 현지 및 세계 각국의 요리를 맛보세요.

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호텔 위치

Legacy Yen Tu Hotel Uong Bi - MGallery Collection

Thuong Yen Cong Commune, 쾅닌성
200000 UONG BI
베트남

GPS:21.156358, 106.71801

전화
팩스 +84 203 6259 889

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

THO QUANG

소박한 인테리어와 편안한 분위기, 채식주의자를 위한 건강식 및 세계 각국의 요리를 선보입니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  541 리뷰

TripAdvisor 평가  4.8/5  604 리뷰

2025으뜸 시설

WONDERFULLY

트립어드바이저 평점 5.0/5

Mobile565301 TripAdvisor 인증 리뷰

My stay at MGallery Yên Tử was a truly pleasant and relaxing experience. The quality of service met my expectations, with staff members being consistently warm, attentive, and genuinely supportive throughout my stay. I would like to thank you: Mr.KHA (AIDEN) - FO; Mr. Tran Lam (Engineer); bellman team, ….professionalism and hospitality made me feel well taken care of at all times. The food was good, well-prepared, and satisfying, offering a comfortable dining experience. One of the highlights of the trip was the fresh, tranquil atmosphere — the air was clean and refreshing, creating a sense of peace and ease that allowed me to fully unwind. Overall, MGallery Yên Tử is an ideal destination for those seeking calmness, comfort, and thoughtful service in a serene natural setting. I would gladly recommend it for a restful getaway.

Restful stay at Legacy Yen Tu - highly recommend for the phenomenal service standards and heritage design theme!

트립어드바이저 평점 5.0/5

KHJ93 TripAdvisor 인증 리뷰

I had a restful break over at Legacy Yen Tu which was undeniably the highlight of my weeklong trip in Vietnam! Two key standouts for me. Firstly, there is the thematic design element of the place that is just so consistent across the entire facility. The hotel is simply full of character and personality. With stories to uncover across different spaces, inspired from the heritage surrounding Yen Tu dating several hundred years back. I also enjoyed the touches made as we approach Christmas, making for a very festive atmosphere that is well blended with the existing Buddhist monastery vibe and design. Secondly and most importantly, the service through my stay was impeccable, with the friendly team being highly personable, genuine, attentive and responsive across my various needs. In particular I am appreciative of the thoughtful gestures from Charlie, Silas and Ivy, thank you for the hospitality, and making this an especially memorable and delightful stay. It is with all this added together that makes for this a very special experience. I look forward to return another time!

We came really wanting to love this property

트립어드바이저 평점 4.0/5

29OAK TripAdvisor 인증 리뷰

We came really wanting to love this property and the grandeur, immense size and location certainly has that wow factor and there is no denying that. But the total lack of English and disorganisation certainly let this supposedly 5 star hotel down over our 4 night stay. The opulent rooms were nice on entry but highly impractical. Breakfasts were disappointing with poorly trained staff, bread and baked products which are usually a highlight in Vietnam Hotels of this standard were stale and dry every day. On the other hand we dined twice while here and the staff provided great service and food was of good quality. Drinks and canapes served in the Thien Quan lounge again inconsistent over the 4 days we were there. On the upside of all this was probably one of the best swimming pools l have swum in. Our concierge Ivy tried her hardest to look after us and it was much appreciated. If you are a lover of 13th century Asian architecture, mountain walks and peace and serenity this is the place for you but don't expect a 5 star hotel experience. This has been a hard review to write as we loved the immensity of the hotel and its location but let down by the service of a hotel of this standard.

Dear 29OAK, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Legacy Yen Tu. We sincerely appreciate your honest insights, as they help us identify areas for improvement and enhance our guest experience. We are delighted to hear that you appreciated the grandeur, location, and the impressive architecture of our property, as well as our swimming pool and the efforts of our concierge, Ivy. It’s also wonderful to know that you enjoyed the dining experiences and the quality of our food during your visits. At the same time, we truly regret that certain aspects of your stay did not meet the high standards we aim to uphold. We apologize for the shortcomings in our breakfast offerings, service consistency, and language proficiency, and we take your comments very seriously. Rest assured that we are actively working on improving these areas, including staff training and operational organization, to provide a more seamless experience for our guests. Your feedback regarding the rooms and overall service is invaluable, and we will address these issues with our team to ensure future improvements. We genuinely appreciate your recognition of the tranquility and serenity our location offers, and we hope you found moments of peace during your stay. Thank you once again for your constructive review and for acknowledging the positive aspects of your visit. We hope to have the opportunity to welcome you back in the future and provide you with an experience that truly reflects the standards of a 5-star hotel. Warm regards, Silas (Mr.) Front Office Manager

고객 평점 4.5/5

Heejeung I. 커플 - 전체(All) 통지 확인

체크인 할 때 해당 티어로서 받을 수 있는 혜택과 비자카드 크레딧에 대한 설명 부족으로 아쉬움이 있었지만 NUNG VAN CUNG – SILAS (Mr.)님의 사과와 성의있고 빠른 대처로 매우 만족스럽고 즐거운 여행을 지속할 수 있었어요.

Dear Ms. Heejeung I., Thank you very much for taking the time to share your feedback and for being a valued Platinum member of the Accor Loyalty Program. I sincerely appreciate your kind words regarding my response and attitude, and I am glad to hear that I could assist in making your trip enjoyable despite the initial inconveniences. Please accept my apologies for the lack of explanation regarding your benefits and Visa card credits at check-in. Your comments are very helpful, and I will personally ensure that our team improves the check-in experience for our loyal guests, making it more detailed, friendly, and personalized. We want all our guests, especially our valued loyalty members, to feel recognized and valued from the moment they arrive. Your feedback motivates us to continually enhance our service, and I am grateful for your constructive suggestions. We look forward to welcoming you back to Legacy Yen Tu and providing you with an even more seamless and memorable experience. Thank you once again for your understanding and trust. Warm regards, Nung Van Cung – Silas Front Office Manager

고객 평점 2.5/5

Yunsu K. 커플 - 전체(All) 통지 확인

호텔직원들 서비스나 응대는 매우 만족했으나... 주변 인프라부족 및 호텔이외에는 이용할수 밖에 없는데 관련 내용 안내가 부족했다.. 호텔중식및 석식에 대한 안내나.. 주변 식당이나.. 관련 인프라 안내가 필요할것같다... 직원들의 기계적인 서비스... 투숙객을 마치 지나가는 사람으로만 생각하는.. 5성급호텔이라고 보기는 조금 부족한 서비스 인듯 생각한다..

Dear Mr. K. Yunsu, Thank you very much for sharing your valuable feedback regarding your recent stay at Legacy Yen Tu. We are pleased to hear that you were satisfied with our hotel staff’s service and responsiveness. However, we sincerely apologize for the lack of guidance regarding the surrounding infrastructure and dining options. Your comments highlight an important area for improvement, and we will work on providing more detailed information about nearby restaurants, transportation, and other relevant facilities to enhance our guests’ experience. We also appreciate your honest feedback about our service approach. We will review our service standards to ensure a warmer, more personalized experience that better reflects the expectations of a 5-star hotel, especially for our international guests. Your insights are invaluable for us to enhance our services, and we hope to have the opportunity to welcome you again, providing a more seamless and attentive experience. Thank you once again for your constructive feedback. Warm regards, Silas (Mr.) Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 187 리뷰 8.6/10 위치
  • 241 리뷰 7.7/10 객실
  • 360 리뷰 8.4/10 서비스
  • 203 리뷰 9.5/10 분위기
  • 186 리뷰 8.4/10 편의 시설
  • 119 리뷰 8.9/10 안락함
  • 99 리뷰 9.3/10 조식
  • 65 리뷰 6.7/10 가격 대비 가치

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.