Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,192 reviews

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Mercure Penang Beach - Image 1
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505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone
Fax +60 4-371 8802

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,192 reviews

TripAdvisor Rating  4.0/5  1,668 reviews

Certificate of excellence 2024

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Housekeeping not proper clean some piece of paper in the closet, dry leaves on the floor, hairs in the bathroom and absolutely EMPTY SHOWER GEL ( already report to front desk ) Maybe because of connecting room so can hear loud noise from room next door. Ceiling light in the bathroom always flashing. TV remote control on/off button always restart I have to wake up late night to find main switch under the screen for switch off. One good thing is security guard at night main lobby provide useful information nearby.

Nice experience

Customer review rating 4.5/5

Bernadette Couples - Confirmed reviews ALL

This was our first stop on our recent visit to Malaysia. We arrived very late at night and were pleasantly surprised when we opened the curtains in our spacious suite the following morning. We had a wonderful view of the beach from both picture windows. Breakfast was included in our rate and was very good. The small bar with beach seating was very nice and service from the friendly bartender from Bangladesh was excellent.

Dear Bernadette O., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

the pest control and cleanliness of the room need to be improved.

Customer review rating 2.0/5

Phawit T. Families - Confirmed reviews ALL

there're lots of ant in the room. even I did request to change to room from 3rd floor to 4th floor. the new room even had more ant. it seem pest control is required for the entire building.

Dear Phawit T., Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerard Chan Resort Manager

Best stay for now, please do keep it up

Customer review rating 5.0/5

Dry V. Families - Confirmed reviews ALL

Yes, hotel stay, welcome drinks & breakfast was awesome. Would like stay again. Overall best experience with Accor All. Thanks and I appreciate.

Dear Dry V., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

good stay, recommended but the air-cond during my stay not so cold and 2 times complaint to maintenance which they respond very fast but still the air-cond not so cold .

Dear Arif Hilmi, We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

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Other web-users rate our hotel

  • 1,534 reviews 7.6/10 Location
  • 2,442 reviews 7.8/10 Room
  • 1,603 reviews 6.4/10 Service
  • 49 reviews 5.9/10 WiFi
  • 1,070 reviews 8.6/10 Beach
  • 1,061 reviews 6.7/10 Cleanliness
  • 829 reviews 6.3/10 Breakfast
  • 620 reviews 5/10 Food

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Angsana Teluk Bahang, Penang

At 9.067 km

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.