Mövenpick Dead Sea Jordan

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 899 件のレビュー

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Mövenpick Dead Sea Jordan - Image 1
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Dead Sea Road, Sweimeh, Po Box 815538, 11180 AMMAN, Jordan

説明

ホテルのその他の情報

  • Genuine Arabic village resort

  • 6 000 m² (1.5 acres) Zara Spa

  • 8 hectares (20 acres) of lush gardens

  • 9 restaurants and bars

  • Renowned for meetings and conferences

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ホテル所在地

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordan

GPS:31.71733, 35.586136

電話番号
ファックス +962 5 356 1122

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  899 件のレビュー

トリップアドバイザーの評価  4.5/5  7,087 件のレビュー

2023エクセレンス認証

Beautiful environment, excellent spa and spa services

トリップアドバイザーの評価 4.0/5

SLR13 トリップアドバイザー認証口コミ

Our room was lovely and very clean, but it definitely showed some signs of wear and tear - especially in the bathroom (grouting, etc.). The grounds and facilities were so pretty to walk around - especially at night. The 'golden hour' of sunset over the Dead Sea is not to be missed! The food was quite good but not really memorable or creative which makes sense because resorts have to appeal to the broadest array of palettes. The standout is the spa which was one of the nicest I've been in and is clearly very well run with excellent staff. We had glorious hammam and massages from Silvia and Marvelle. They were two of the best massage therapists we've experienced! If we lived closer, we'd be their regular clients. Thank you as well to Adel! While we were getting our massages there was a very loud wedding at the hotel next door. The therapists kept apologizing for the noise, but honestly the live music was so good that we even sat outside afterwards to keep on listening and I'm sad that I'll never know the name of the band to hear them again.

I have never been anywhere so beautiful. The Movenpick hotel brand is TOP class. Movenpick Dead Sea is 15/10 stars!!

トリップアドバイザーの評価 5.0/5

Alexis R トリップアドバイザー認証口コミ

I have never been anywhere as beautiful as this location I stayed for 2 nights, 3 days with my 3 year old son We were in the Wadi Rum section of the hotel (HIGHLY recommend. The BEST rooms on the entire property) - room W25 They have 7 pools, several of which are heated (I think 2 of these 7 are adults only) The hotel is ON the Dead Sea There is a private beach The staff is AMAZING - so kind, welcoming and genuine The property is beautiful I have stayed at other Movenpick hotels, and truly, they are some of the best in the world - taking into consideration food, staff, location, amenities Movenpick Dead Sea is 15/10 stars The food is amazing The amenities are amazing (the small things add up-- great kids club, great robes, high end slippers, soft sheets, biodegradable toothbrushes....) Another round of applause - this was the best hotel stay of my entire life The property is HUGE- you drive around in golf carts They have a tennis court, a great spa... Several great restaurants and shops

Dear G3152SBalexisr, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

I regret staying here

トリップアドバイザーの評価 1.0/5

sadarmer トリップアドバイザー認証口コミ

Too many problems to be a good place to stay but since it is Jordan this might be as good as it gets. Had issues with the toilet, laundry, telephone, TV, maid service, door key, and alarm clock. Always met with the same position from the front desk: I don't believe you, or deal with it. The front staff is probably the worse I have ever dealt with. My laundry was not delivered at 11:00 AM and one day late. I asked the front desk where my laundry was and was told it must be in the room. I am using a cane due to a hip injury and had to walk a block up several stairs to check. Then its like I should "bless" them when they finally bring it. I regret staying here.

Dear Sadarmer, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell far below the standards you expect from Mövenpick and that we strive to deliver. Please accept our sincerest apologies for the disappointment and inconvenience you encountered. The issues you highlighted regarding the maintenance, and functionality of your room are entirely unacceptable and not reflective of the quality we aim to provide. We take matters such as stained linens, damaged fixtures, and cleanliness in the bathroom very seriously. Your comments have been shared with the housekeeping and maintenance teams to ensure immediate corrective action is taken and thorough inspections are conducted to prevent such occurrences in the future. Kindly provide your contact information to the following email address for personalized communication : rowan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

A terrible room - not Movenpick standard

トリップアドバイザーの評価 1.0/5

scotty17 トリップアドバイザー認証口コミ

We were part of a tour group and the majority of us were unhappy (possibly disgusted) with the standard of our rooms. We are Accor members and have used Movenpick before - but this accommodation was woeful and nowhere near what you would expect. We had what looked like blood stains on the sheets and on a chair (photos 1 & 2). We had a door to our balcony which a bolt had sheared off leaving a dangerous sharp edge and the handle was missing (photo 3). The room required repainting (photos 4 & 5). The sealant around the bathroom sink was filthy (photo 6). And the bath had a shower attachment - with no shower controls! (photo 7). There was no way the shower could be made to work. When we complained to reception staff they changed our sheets and pillows but did not move us to another room. We were glad to leave.

Dear scotty17 Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell far below the standards you expect from Mövenpick and that we strive to deliver. Please accept our sincerest apologies for the disappointment and inconvenience you encountered. The issues you highlighted regarding the cleanliness, maintenance, and functionality of your room are entirely unacceptable and not reflective of the quality we aim to provide. We take matters such as stained linens, damaged fixtures, and cleanliness in the bathroom very seriously. Your comments have been shared with the housekeeping and maintenance teams to ensure immediate corrective action is taken and thorough inspections are conducted to prevent such occurrences in the future. Kindly provide your contact information to the following email address for personalized communication : rawan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

Atmosferica Italiana in Giordania

トリップアドバイザーの評価 5.0/5

17zaint トリップアドバイザー認証口コミ

As per room service and entertainment section at the beach it was comfortable and the staff was keen to serve with high standards. Would like to thank each member especially Mr.Khaled, Mr.Samer.Mr. Oder and Mr. Hassan Special gratitude to the wonderful front desk officer, Mr. Tareq and beautiful ladies Ms Rawan,Ms, Dania and Ms.Wijdan. I would recommend this accommodation if you like to spend memorial time

Dear 17zaint Thank you for taking the time to share your feedback on Google. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests. Hopping to have the pleasure of welcoming you back to Movenpick Resort and Spa Dead Sea. Kind Regards, Rawan Fakhouri Guest Relation Manager

との提携 TripAdvisor

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周辺の他の施設

Ammanのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。