Mövenpick Dead Sea Jordan

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 873 件のレビュー

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Mövenpick Dead Sea Jordan - Image 1
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Dead Sea Road, Sweimeh, Po Box 815538, 11180 AMMAN, Jordan

説明

ホテルのその他の情報

  • Genuine Arabic village resort

  • 6 000 m² (1.5 acres) Zara Spa

  • 8 hectares (20 acres) of lush gardens

  • 9 restaurants and bars

  • Renowned for meetings and conferences

当ホテルの客室

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ホテル所在地

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordan

GPS:31.71733, 35.586136

電話番号
ファックス +962 5 356 1122

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  873 件のレビュー

トリップアドバイザーの評価  4.5/5  7,077 件のレビュー

2023エクセレンス認証

Valley cafe

トリップアドバイザーの評価 5.0/5

saad a トリップアドバイザー認証口コミ

Amazing stay at the valley cafe Everything was Great fast service polite team and very friendly At breakfast all Food looks Fresh and tasty The price in all Restaurant its fit thanks to wajdy and Muhannad from the villag area see you soon Guys

Dear saadal460XM, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

Explore movenpick Zara Spa at the Dead Sea

トリップアドバイザーの評価 5.0/5

lmcoffy Couples - トリップアドバイザー認証口コミ

Highly recommend this hotel for its amenities, breadth taking views on the water, food, large rooms, helpful staff. The gardens are lovely and you just want to keep exploring. Special commendation to the friendly Zara spa staff. I enjoyed a mud sea wrap with Sameer who was professional and it was exceptional. I later was served waters flavored with fruit, hot tea in the quiet room. I stayed longer to enjoy the infinity pool and salt water pool. I was given a personal tour of the facility. You won’t be disappointed. Highly recommend.

Dear Imcoffy, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

Valley cafe amazing Atmosphere

トリップアドバイザーの評価 5.0/5

656mahmoude トリップアドバイザー認証口コミ

Im very happy to share with all my friends my experience at Mövenpick Hotel From the check in was Very smooth All team Very Helpful at the Breakfast Everything was amazing and Tasty All food item looks fresh and tasty also the team they friendly at the Evening we Really Enjoyed with Professional Band and team thanks alot

Dear 656mahmoude, Thank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the near future. Kind Regards, Rawan Fakhouri Guest Relation Manager

Will come again when the flies are gone!

トリップアドバイザーの評価 5.0/5

Zu'bi A ファミリー - トリップアドバイザー認証口コミ

It was a pleasant stay thanks to Rawan Fakhouri. She made us feel at home and welcomed. The pros are great food, great rooms, great landscaping, and great amenities. Loved the swimming pools and the family friendly winter pool. The only downside is the flies: they are in huge numbers and quite annoying. There should be a tighter insect control.

Dear Zu'bi A Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on. We are happy to receive your feedback and know that you had an enjoyable stay with us. We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards, Rawan Fakhouri Guest Relation Manager

WORST HOTEL EXPERIENCE

トリップアドバイザーの評価 1.0/5

Qais K Solo travel - トリップアドバイザー認証口コミ

I had my friends wedding on the 24th of Oct. When I first called them they started asking if it’s family or couples, I told them I’m a guy and only booking to attend the wedding next door but Marriott was fully booked and after a lot of back and forth and rude communication, they came back with an offer of 150JOD I specifically asked for a king bed with a sea view and also smoking, (keeping in mind that the rate on all platforms max was 135JOD) I accepted due to the urgency. The shock is when I checked in the room, the room was filled with sand, the beds were stained, with the air vents filled with sand and the room was garden view not sea view and also I got double beds! When communicating with them they told me the hotel is already fully booked and can’t help and any cleaning or support will take time. Then I checked it very late due to not accepting to check in before 4:00 pm so I asked kindly to check us out late after 12:00 if possible, they called at 11:30am the next morning waking me up from my sleep just to tell me I can check in at 12:30, while the operator tone was very rude and disrespectful. This hotel literally was kicking us out, people always told me movenpick was the worst in service and rooms, but didn’t believe it was this bad until I experienced it. This is the last time to ever go there and will definitely go to the hotel next door I DONT RECOMMEND THIS HOTEL AT ALL!

Dear Qais K Thank you for sharing your feedback. I'm truly sorry to hear about the multiple inconveniences you experienced during your recent stay with us. Your experience falls short of the high standards we aim to provide, and I completely understand your frustration. First and foremost, I apologize for the difficulties you encountered during the booking process, as well as for any miscommunication that may have made you feel unwelcome. I understand that you requested a sea-view king room, and it’s disappointing to hear that these arrangements were not fulfilled as expected. Cleanliness is also a top priority, and I regret that the state of the room was not up to the standard you deserve. I’ll ensure that our housekeeping team addresses these issues to prevent similar situations in the future. Kindly provide your contact information to the following email address for personalized communication : rawan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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周辺の他の施設

Ammanのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。