Fairmont Amman 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 846 件のレビュー

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説明

ホテルのその他の情報

  • Prestigious address near embassies and business headquarters

  • Fairmont Spa with vitality pools and inhalation steam rooms

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

当ホテルの客室

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ホテル所在地

Fairmont Amman

6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO
11183 Amman
Jordan

GPS:31.95987, 35.881184

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  846 件のレビュー

トリップアドバイザーの評価  5.0/5  2,219 件のレビュー

Service, elegance, location!

トリップアドバイザーの評価 5.0/5

AngeleAUA トリップアドバイザー認証口コミ

Beautiful, elegant hotel with gorgeous rooms, the largest bathtub plus double sinks, a mirrored, walk-in closet! Many good restaurants, AND a great location! Breakfast was good; a lovely selection of foods and juices. Décor is luxurious!

Dear AngeleAUA, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Haven’t received my refund

トリップアドバイザーの評価 2.0/5

Asma U トリップアドバイザー認証口コミ

It has been two weeks since I checked out and they still haven’t refunded me 150 dinars for the room and don’t reply to emails either. The hotel itself is in a good location but customers shouldn’t have to reach out multiple times to get something back that belongs to them.

Dear 732asmau, Thank you for taking the time to review Fairmont Amman. . Rest assured that your comments are already shared with concerned department; your request has reviewed and details have been shared to you via email. In Fairmont Amman, we are striving to provide a high quality of services, which exceed our valued guests expectations. Your feedback is invaluable to us, and we are taking immediate steps to address the issue to ensure it does not happen again. We understand your frustration and are sorry for any negative impression this may have left. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Rakan Njadat Front Office Manager

Cancel booking with them but I don't get money refunded.

トリップアドバイザーの評価 1.0/5

Nutthass トリップアドバイザー認証口コミ

Hello again, I sent you over 20 email but you never ever reply. When are you going to refund JOD 348.93 for the booking, MXGLDMTQ that I cancel. Not sure why such a big hotel do this what so ever, Why is it so hard to refunded money that should be refunded 5 months ago Thank you

Dear Nutthass, Thank you for taking the time to review Fairmont Amman. . Rest assured that your comments are already shared with concerned department; your request has been made on the spot and details have been shared to you via email. In Fairmont Amman, we are striving to provide a high quality of services, which exceed our valued guests expectations. Regardless we will make another follow up with the banking institution on your behalf and keep you appraised of any development. Meanwhile, we are looking forward to welcome you at Fairmont Amman in the near future. Sincerely, Fairmont Amman

Business Events support

トリップアドバイザーの評価 5.0/5

Munaklft ビジネス - トリップアドバイザー認証口コミ

We had a conference at Fairmont, I must say its staff is one of the best any event manager would want to team up with. Loay abu rabee Mohammad wishah and all relevant staff were there through out the conference assisting, supporting, and ready for last . Rooms are nice and comfy, dining places are nice, with very friendly staff namely Thaer Safi.

Dear Munaklft, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Amazing staying at the hotel

トリップアドバイザーの評価 5.0/5

Yasmeen F トリップアドバイザー認証口コミ

I wanted to share with you a bit about my stay at the faimont hotel.. It was more than amazing. I was really happy really satisfied with everything the room the view ,breakfast,cleanliness,spa ,pool and the amazing staff as well I really wanted to thank you for everything I spent there my birthday and you really shared an amazing birthday with me i am really grateful . And the kitchen team was so nice and friendly specially shef abu gazi and zied both were more than amazing people Thank you a lot for everything With so much respect and love I hope you have a wonderful day. Yasmeen ❤️

Dear 799yasmeenf, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

との提携 TripAdvisor

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