ibis Amman 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 884 件のレビュー

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61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,, 11953 AMMAN, ヨルダン

説明

ホテルのその他の情報

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

当ホテルの客室

ホテル所在地

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
ヨルダン

GPS:31.990072, 35.864897

電話番号
ファックス +962 6 579 9099

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  884 件のレビュー

トリップアドバイザーの評価  3.9/5  1,049 件のレビュー

Great stay

トリップアドバイザーの評価 4.0/5

A91B トリップアドバイザー認証口コミ

I stayed here last year I had 2 rooms me and my friends, room were okey , staff were very friendly and professional , breakfast was good and plenty of choice , area was central and safe really liked it only issue I booked a room type and got a different room type as they didn’t have any other options but other than that was nice stay .

Dear A91B, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the friendly service, breakfast variety, and the central location of our hotel. However, I apologize for the room type discrepancy you experienced. We strive to accommodate all guest preferences, and I regret that we were unable to fulfill your original booking. Your input is valuable, and we will consider it for future improvements. Kind Regards Lama Almasarwah Rooms Division Manager

Best stay

トリップアドバイザーの評価 5.0/5

Departure56936 トリップアドバイザー認証口コミ

Very good stay Adele and lama were professional The front office team were friendly The hk team and the service was nice thank you Ibis team

Dear Departure56936, Thank you for your kind words regarding your recent stay. We are thrilled to hear that our team, particularly Adele and I, made a positive impression on you. Your feedback is greatly appreciated and inspires us to continue providing excellent service. Kind Regards Lama Almasarwah Rooms Division Manager

Horrible

トリップアドバイザーの評価 1.0/5

Relax42124162916 ビジネス - トリップアドバイザー認証口コミ

Review of Ibis Amman I booked Ibis Amman for a one-night stay in the city, seeking an affordable and clean option based on the positive reviews I had read. Unfortunately, my experience was disappointing from the start. Check-In and First Impressions Upon arrival, I was surprised to find a loud party taking place in a room near the reception area, which created an unwelcoming first impression. Room Quality and Cleanliness Once inside the room, I was shocked by the poor condition. The furniture was outdated, the carpet was dirty, and the bathroom was in unacceptable condition—dirty, unpleasant-smelling, and showing visible mold. I requested a room change, but the alternative offered was no better. Dining Experience I decided to dine at the hotel’s restaurant/bar with a friend, but the experience was equally disappointing. The food was of poor quality, and the service was inattentive despite the restaurant being nearly empty. We had to call the waiter multiple times just to place or follow up on our order. At one point, after waiting 20 minutes for an additional item, I was informed that the waiter had forgotten to enter it into the system. Overall Experience Between the substandard rooms, lack of cleanliness, poor service, and low-quality dining, I cannot recommend Ibis Amman. While it may appear convenient and affordable online, the actual experience did not reflect the reviews I had read. In my opinion, it is not worth the price and I would strongly suggest exploring other options in Amman

Dear Valued Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly sorry to read that your experience did not meet your expectations and that you encountered several issues during your visit. Please accept our sincerest apologies for the inconvenience you faced regarding the cleanliness of the room, the condition of the facilities, and the quality of service in our restaurant. This is certainly not the level of hospitality and comfort we strive to provide, and your feedback has been shared with the concerned departments for immediate review and improvement. We regret that we were not able to provide you with a better impression during your stay, and we understand your disappointment. Your comments are invaluable in helping us identify areas where we must do better to serve our guests. We truly hope you might give us another opportunity in the future to restore your confidence in Ibis Amman. Should you decide to return, please feel free to contact us directly so that we may personally ensure a more pleasant stay. Kind Regards Lama’ Almasarwah Rooms Division Manager

Very Disappointing Stay – Not Recommended

トリップアドバイザーの評価 1.0/5

Dana-Barghouth ファミリー - トリップアドバイザー認証口コミ

I had a really bad experience at this hotel. The bathrooms were in terrible condition – not clean, not maintained, and the shower area was extremely dirty. The sink wouldn't drain properly, and overall the bathroom felt unhygienic and neglected. The room itself was no better. I even found insects crawling around, which was completely unacceptable. The overall cleanliness of the room and hotel was shocking. Even the parking lot looked like it hadn’t been cleaned in ages – full of dirt and debris. This place needs serious maintenance and proper cleaning. I do not recommend this hotel to anyone. Definitely not worth the money. Avoid if you care about hygiene and comfort.

Dear Dana Ziad, Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet your expectations, and we sincerely apologize for the issues you encountered. Cleanliness and comfort are top priorities for us, and we regret that your experience fell short in these areas. Please rest assured that we are taking your comments seriously. We have shared your feedback with our housekeeping and maintenance teams to address the matters you mentioned, including the bathroom condition, pest control, and overall cleanliness of both the room and common areas. This is certainly not the standard we aim to deliver, and we are committed to making the necessary improvements. We hope you might consider giving us another chance in the future to provide you with a much better experience.

Comfortable as usual

トリップアドバイザーの評価 5.0/5

Haneen283 ファミリー - トリップアドバイザー認証口コミ

I'm a repeat guest, comfortable hotel, and this back to my favorite receptionist ADELE, thank you for being very helpful, your smile always wants me come back again, they are lucky to have you. I'm coming back on 10th of June wait for me 🥰

Dear Haneen283, Thank you so much for your kind words and for being a loyal guest — we truly appreciate your continued trust in us! We’re thrilled to hear that you had another comfortable stay and that Adele made such a positive impact. She’ll be so happy to read your wonderful message! We're indeed very lucky to have her on our team. We can't wait to welcome you back on June 10th — Adele and the rest of the team will be ready with a smile 😊 Safe travels and see you soon! Kind Regards Lama’ Almasarwah Rooms Division Manager

との提携 TripAdvisor

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