Kuredhivaru Resort & Spa Maldives 5 stars

Dear Velimir S., Thank you very much for sharing your kind feedback. I am delighted to read that you found the atmosphere calm and pleasant, and that our team was genuinely helpful and welcoming throughout your stay. It is wonderful to know that everything met your expectations and was as presented. Thank you also for pointing out the minor issue regarding the insulation on the glass floor. Please be assured that this has been shared with our Engineering team for immediate inspection and rectification. We truly appreciate such observations, as they help us maintain the highest standards. I am especially pleased to hear your recognition of Michelle at Latitude. I will personally share your kind words with her — I am certain she will be very happy to know she made a positive impression on your experience. We look forward to welcoming you back for another relaxing and flawless stay. Warm regards, Stanislaw Pajdzinski General Manager

Dear Jurij G., We very much appreciate your comments regarding your stay at the Kuredhivaru Resort & Spa Maldives. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Stanislaw Pajdzinski General Manager

Dear Mr. Wang, Thank you for taking the time to share your feedback with us. I sincerely regret the inconvenience you experienced during your stay, particularly the issue at check-out related to the laundry bag. This is certainly not the impression we would want our guests to leave with. I acknowledge that this matter could have been handled more clearly and proactively by your Island Host, Ms. Nelly. As you had already raised this concern with our Front Office leadership at check-out, please be assured that we have treated your feedback with utmost seriousness. The matter has been addressed directly and firmly with Nelly, and we are using this as an opportunity to reinforce clearer communication standards across our Island Host team. As an international hospitality company, we welcome guests from all over the world, and our team is trained to provide consistent care and respect to every guest. I am truly sorry if at any point you felt otherwise. Please allow me to assure you that there was no intention of treating you differently. Your feedback regarding the clearer explanation of complimentary and chargeable items in the villa is well received. We fully agree that this information should be communicated more transparently during the initial villa orientation, and we will review our procedures to ensure improvements in this area. With regard to your request for a Chinese-speaking Island Host, while we do have team members with various language skills, it is not always possible to fulfill all language requests due to guest volume. Ms. Nelly was assigned as she is able to communicate in basic Chinese; however, we regret that this did not fully meet your expectations. We truly value your patronage and appreciate you bringing these matters to our attention. Your feedback is constructive and helps us improve our service standards. Once again, please accept my sincere apologies, and I hope we may have the opportunity to restore your confidence in the future. Warm regards, Priya Ranjan Singh Executive Assistant Manager

Dear Jober F. A. F., Thank you very much for taking the time to share your feedback with us. We are pleased to learn that you found our team well trained, enjoyed the food, and rated the rooms at a five-star level. At the same time, we noted your scores of 70/100 for arrival and 60/100 for departure, and we are genuinely concerned that these aspects did not fully meet your expectations. Your insights are extremely valuable to us, and we would greatly appreciate it if you could share a few more details on what could have been improved during the arrival and check-out experience. This will help us address any gaps and further enhance the guest journey. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless experience from start to finish. Warm regards, Stanislaw Pajdzinski General Manager

Dear Taisija G., Thank you very much for sharing such a heartfelt review of your family vacation at Kuredhivaru Resort & Spa. We are truly delighted to know that every aspect of your stay, from the warm welcome by Elza to the service throughout your holiday, met and even exceeded your expectations. It is wonderful to hear that you enjoyed the natural beauty of the island, the comfort and privacy of your villa, and the attentive housekeeping. Your kind words about our team’s friendliness and professionalism mean a great deal to us, as creating a welcoming and relaxed atmosphere for families is very important. We sincerely appreciate your special recognition of Leo at the bar and our culinary team, and we are pleased to know that the variety and quality of the food suited both adults and children, as well as your dietary preferences. A very special mention goes to Wesley, whose kindness clearly made a lasting impression on your daughter—this is truly touching and reflects the genuine care of our team. Thank you for your strong recommendation and for choosing Kuredhivaru Resort & Spa. We would be absolutely delighted to welcome you and your family back in the future for another memorable stay. Warm regards, Stanisław Pajdziński General Manager