Mövenpick Resort & Spa Boracay

Customer review rating (ALL Rating) 4.4/5 1,845 reviews

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Punta Bunga Cove Barangay Yapak, 5608 BORACAY MALAY AKLAN, Philippines

Description

Hotel extras

  • Nestled within tropical gardens on a private paradise beach, offering ultimate bliss

  • Four diverse restaurants with an array of culinary delights prepared by world-class chefs

  • A daily breakfast banquet to give you the perfect start to another day in paradise

  • Our team arranges scuba diving, sailing tours, a shuttle bus, and much more in-house

  • From a fitness center, spa, kids club, and bars, there is something for everyone

Our accommodation(s)

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Hotel location

Mövenpick Resort & Spa Boracay

Punta Bunga Cove Barangay Yapak
5608 BORACAY MALAY AKLAN
Philippines

GPS:11.984101, 121.910282

Telephone
Fax +63 36 266 2256

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,845 reviews

Customer review rating 5.0/5

Mark L. D. Families - Confirmed reviews ALL

This is my 2nd say after 3 yrs and now with my child. It has been really great and people were so accomodating

Dear Mr. Mark, Mabuhay! Thank you for choosing to stay with us again after three years and this time with your child! We’re delighted to hear that your experience was really great and that our team made you feel well‑accommodated throughout your stay. We truly appreciate your continued trust, and we look forward to welcoming you and your family back again soon. Warm regards, Ivan Delgado Guest Experience Manager Mövenpick Resort & Spa Boracay

Customer review rating 5.0/5

Sarah B. Families - Confirmed reviews ALL

We came for a wedding and the Filipino hospitality didn’t disappoint! Everything was lovely and the hotel staff were so sweet and kind.

Dear Ms. Sarah, Mabuhay! Thank you for sharing your lovely feedback with us. We’re delighted to hear that you enjoyed your stay and felt the warmth of Filipino hospitality during such a special occasion. Our team truly appreciates your kind words. We hope to welcome you back for another relaxing stay soon! Ivan Delgado Guest Experience Manager Mövenpick Resort & Spa Boracay

Customer review rating 4.0/5

Mark K. Families - Confirmed reviews ALL

This was a comfortable resort located on the quieter north end of Boracay. Friendly staff along with a nice pool and nice beach. Breakfast Buffet was plentiful though there was no Yogurt available. The Sea Transfer to the airport was unavailable. Weather conditions were cited. The private land transfer was comfortable and efficient. However it is quite expensive compared to other options.

Dear Mr. Mark, Mabuhay! Thank you so much for sharing your experience with us. We’re delighted to know that you enjoyed the quieter north side of Boracay and that our team, pool, and beach helped make your stay relaxing and comfortable. Your kind words truly mean a lot to us. We appreciate your feedback regarding the breakfast buffet. I’m sorry that yogurt wasn’t available during your visit this is valuable for us, and we’ll review it with our culinary team to improve our offerings. Regarding the sea transfer, I completely understand how unexpected changes can affect your travel plans. Our private sea transfer service is always based on real-time weather and tide conditions to ensure the safety of our guests. When the sea becomes rough or conditions are not ideal, we prioritize guest well‑being, which sometimes requires shifting to land transportation instead. I’m glad the land transfer still provided comfort and efficiency. Thank you again for taking the time to share your thoughts. Feedback like yours helps us continuously improve the experience we provide. We hope to welcome you back for an even smoother and more memorable stay. Warm regards, Ivan Delgado Guest Experience Manager Mövenpick Resort & Spa Boracay

Customer review rating 3.5/5

Karen J. Families - Confirmed reviews ALL

While the location of your property and the service provided by your staff are truly commendable, I must raise an urgent concern regarding the condition of the hotel room we stayed in. The level of wear and tear, persistent sewage odor, as well as the leaking and blockage in the bathroom and sink are highly noticeable and deeply concerning. These issues significantly affect both comfort and hygiene and fall below the standard expected by guests who choose your property to relax and unwind from the demands of city life. Given the seriousness of these concerns, they require immediate attention and prompt resolution.

Dear Ms. Karen, Mabuhay! We are honored that you chose Mövenpick Resort and Spa Boracay for your stay, and we truly appreciate you taking the time to share your feedback. While we are pleased to know you enjoyed our private and quiet beachfront and the service of our team, I am genuinely sorry to hear about the issues you encountered in your room. I completely understand how the wear and tear, the persistent odor, and the leaking and blockage in the bathroom and sink could affect your comfort and overall experience. This is certainly not the level of stay we aim to provide to our guests who come to relax and unwind. Please rest assured that your concerns have been shared with our Engineering and Housekeeping teams, and immediate action is being taken to address these issues and prevent them from happening again. We value your feedback greatly, as it helps us improve, and we sincerely hope to have the opportunity to welcome you back for a truly seamless and comfortable stay. Warm regards, Ivan Delgado Guest Experience Manager Mövenpick Resort and Spa Boracay

Customer review rating 3.0/5

Michael M. Couples - Confirmed reviews ALL

Nothing to do when weather is bad. Tv in room needs to be upgraded to smart tvs. Hallways look like a hospital.

Dear Mr. Michael, Mabuhay! Thank you for sharing your thoughts with us. I completely understand your feedback regarding the room TV and the feel of the hallways. We always want our guests to feel comfortable and at ease, and I’m sorry if certain aspects of your stay didn’t meet that expectation. Your comments have been shared with our team, and we’re looking into ways to improve the guest experience, including the room amenities and overall ambiance. We really appreciate your honesty and hope to have the chance to welcome you back in the future for a stay that’s more enjoyable in every way. Warm regards, Ivan Delgado Guest Experience Manager Mövenpick Resort and Spa Boracay

Other web-users rate our hotel

  • 863 reviews 8/10 Location
  • 1,267 reviews 6.6/10 Room
  • 2,098 reviews 8.3/10 Service
  • 29 reviews 5.8/10 WiFi
  • 1,206 reviews 9.1/10 Beach
  • 1,067 reviews 6.9/10 Food
  • 731 reviews 6.6/10 Amenities
  • 651 reviews 9.4/10 Pool

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