Novotel Bangkok Sukhumvit 4 4 звезды

Staff here are great and patient, especially with indignant guests. (+1 point) From an Accor service perspective this is not a Novotel. This is an Ibis that is an Ibis on lower levels and a slightly different design that allows them to call it a Novotel. The club lounge doesn’t exist and they give a measly single food item selection per day as a platinum benefit. No wine, no beer, no reason to treat this like a business traveler hotel where you can enjoy everything onsite. Would I come back? Probably not to the Novotel where I have to pay extra for what? Not worth it. The ibis on site is sufficient.

We are platinum Accor member, this is the first time we’ve stayed in here. The hotel is fabulous. Stunning. It's was an unforgettable experience! We went to Red Square Rooftop Bar, the staff are amazing they were really nice with us and very kind. Especially Special thank to “BO” was outstanding service and take a good care of us, polite, care, friendly, optimistic and service minded making my stayed more enjoyable. Also lunch buffet was really good! Will definitely recommend and come back again!

Great Concierge Mr. EKK was very helpful in planning travel for me. I recommend this hotel very much. Close to downtown and shopping areas. Rooms very nice with great air conditioning. Swimming pool on rooftop terrific.

Few hotels are honest about describing what they have Novotel Sukhumvit is one of them. Although it won’t hurt to add a little excitement like I’m so happy to see you in front desk, other than that the rest of the staff smiley with hight respect just like we knew Thai people.

We are 15 of us from India stayed, warm welcome excellent baggage handling while check in, express check in process, spacious and multiple lifts with clear navigation signages every where, guest floors are next and cleen. Very spacious morden design rooms, comfortable working station, well designed couch for relaxing, had a comfortable sleep because of good quality bed, HD TV is awesome viewing experience, multiple charging ports with USB cable charging facilities are added advantage, clean and crisp linen, bathrobe quality is excellent, bathroom lighting not good enough, toiletries not provided however on request quality amenities are provided, shower gel and conditioner dispenser provided good and quality and nice aroma, fixing bottle opener in the wall it's great idea, sound proof doors, being India after seeing bathroom door doesn't have lock surprised us, however when we close bathroom door 2 inch gap remaining, that's uncomfortable, shower cubicles excellent, we all have used 25th floor swimming pool, Cristal clear water no chlorine smell, stunning city view mind-blowing experience at pool. Delicious breakfast - Indian Asian, Thai, continental etc provided, we all are enjoyed breakfast, we have tried everything at breakfast every food is fresh and delicious, attentive staffs, employees are always greetings us, very good corporation from reception team, express check out process, hotel Executive assistant manager personally took care of our needs, very vibrant and dynamic personality. We have Met Ms Rattana Prasertklang down to earth person, overall lifetime experience for us, we carry ourselves lot of unforgettable memories at Novotel Sukhumvit 4.