艾玛札瑞享酒店 0 星

客户意见评级 (ALL 评级) 3.8/5 341 评论

保证最优惠房价
艾玛札瑞享酒店 - Image 1
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Corner Cairo Road, 46th Street Al Mamzar, 92114, 0 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 服务周到的酒店公寓

  • 4 间设施齐全的会议室

  • 距离迪拜国际机场 15 分钟路程

  • 开往艾玛札海滩公园、地铁站和购物中心的免费穿梭巴士

  • 提供设施齐全的厨房/无线网络，酒店内设有药店和杂货店

我们的客房

酒店位置

艾玛札瑞享酒店

Corner Cairo Road, 46th Street Al Mamzar, 92114
0 迪拜
阿拉伯联合酋长国

GPS:25.286688, 55.350444

电话
传真 +971 4 607 2999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务
酒店附近
  • 停车

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  341 评论

TripAdvisor 评级  4.4/5  1,529 评论

卓越奖 2025

Poor Housekeeping and smelly room

Tripadvisor 评级 1.0/5

Mohseen B 经 TripAdvisor 认证的评论

1. Room Condition: Upon arrival, the room had a strong and unpleasant smell. The washroom was wet and not properly dried, clearly indicating that the room had not been prepared to acceptable standards. The smell continued to come specifically from the washroom despite the fact that we had not used it. 2. Housekeeping Response: When we raised the issue, the housekeeping staff member (likely the supervisor/manager) responded in a dismissive and defensive manner. She insisted that the smell was from our shoes or socks, which was incorrect, especially since we had just entered the room and the washroom had not been used at all. Her attitude was rude and unprofessional. 3. Request for Room Change: We requested to change the room due to the persistent smell. However, we were informed that room change was not possible without being given any proper reason. 4. Request for Fragrance Spray: Since room change was denied, we at least requested that housekeeping spray some fragrance in the room. They agreed, but when we returned to the room in the evening, nothing had been done. The room remained in the same smelly condition, and no fragrance spray had been applied. 5. Refund Request: Given the poor room condition, unprofessional behavior, and lack of corrective action, we requested a refund. Our request was rejected without any valid justification. Overall Feedback: The overall experience was very disappointing and far below the expected standards of hospitality. The room was not properly cleaned, the staff response was unprofessional, and no effective solution was provided despite multiple requests. Requested Action: I request the management to review this matter seriously, reconsider the refund, and take corrective measures to improve room hygiene, staff attitude, and overall service quality.

Well clean from housekeeping team

Tripadvisor 评级 5.0/5

MD B 经 TripAdvisor 认证的评论

Great service from housekeeping team Thanks to everyone for your amazing service staff was MUSTAKIM abdul nabeel das mr jibran assist us well

Dear Valued Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your feedback. We are delighted to hear that you received great service from our Housekeeping team. Your kind words are truly appreciated and will be shared with the team. We look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Staff was best

Tripadvisor 评级 5.0/5

Usman K 经 TripAdvisor 认证的评论

I had an exceptional stay at your hotel, and a major reason behind this great experience was Shams – the Bellman. From the moment I arrived, Shams greeted me with genuine warmth and professionalism. He handled my luggage with care, guided me through the hotel facilities, and made sure I felt comfortable at every step. His attention to detail, respectful attitude, and willingness to assist truly stood out. Staff like Shams elevate the entire guest experience and reflect the hotel’s high standards. A huge appreciation to him for making my stay memorable. Highly recommended

Dear Mr. Usman K, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your kind feedback. We are delighted to hear that our Concierge team made your stay smooth and memorable with their helpful and professional service. Your appreciation means a lot to us and will be shared with the team. We look forward to welcoming you back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Well clean from housekeeping team

Tripadvisor 评级 5.0/5

Md R 经 TripAdvisor 认证的评论

My experience was amazing at stay in movinpick Hotel al mamzer i had excellent services from housekeeping team they keep clean and tidy my room the staff MUSTAKIM ABDUL NABBEL DAS JIBRAN

Dear Valued Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your feedback. We are delighted to hear that you received great and high-quality service from our housekeeping team. Your kind words are truly appreciated. We look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Good housekeeping team for your well clean

Tripadvisor 评级 5.0/5

Jannat A 经 TripAdvisor 认证的评论

Amazing service from housekeeping team Im really appreciate fro your great service thanks to everyone.. Staff MUSTAKIM abdul nabeel das supervisor mr jibran

Dear Ms. Jannat, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay and for sharing your review. We are pleased to hear that you received amazing service from our housekeeping team. Your appreciation means a great deal to us and will be shared with the team. We look forward to welcoming you back again soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

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其他网络用户评价我们的酒店

  • 482 评论 8.8/10 位置
  • 964 评论 6.9/10 房间
  • 2,792 评论 9.5/10 服务
  • 10 评论 3.3/10 上网
  • 534 评论 6.3/10 清洁度
  • 221 评论 7.8/10 早餐

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