艾玛札瑞享酒店 0 星

客户意见评级 (ALL 评级) 4.3/5 238 评论

保证最优惠房价
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Corner Cairo Road, 46th Street Al Mamzar, 92114, 0 迪拜, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 服务周到的酒店公寓

  • 4 间设施齐全的会议室

  • 距离迪拜国际机场 15 分钟路程

  • 开往艾玛札海滩公园、地铁站和购物中心的免费穿梭巴士

  • 提供设施齐全的厨房/无线网络，酒店内设有药店和杂货店

我们的客房

酒店位置

艾玛札瑞享酒店

Corner Cairo Road, 46th Street Al Mamzar, 92114
0 迪拜
阿拉伯联合酋长国

GPS:25.286688, 55.350444

电话
传真 +971 4 607 2999

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务
酒店附近
  • 停车

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  238 评论

TripAdvisor 评级  4.5/5  1,386 评论

卓越奖 2024

Accor Geoup Quality

Tripadvisor 评级 5.0/5

kubilayfatihgulmez Friends getaway - 经 TripAdvisor 认证的评论

it was our dubai tour with 37 guest. ı like to thank you very much for nice hospitality we spend 3 days with them and it was great beeakfast and dinner. so delicious and helpfull workers always with us. They have nica swimmingpool and gym dınt forget your swimming wear :)

Thanks to Dipendra

Tripadvisor 评级 5.0/5

Юлдуз С 经 TripAdvisor 认证的评论

Thanks to Dipendra..... Very .... Goood ... services .... .... We. Like It very..mm All nearly by hotel ..... ..... ...... ...... ..... ..... .... .... .... ... Thank you so much all of you... .....m..mm.................mmmmmmmmmmmm.......

Avoid at all costs! Please take time to read…

Tripadvisor 评级 1.0/5

aisha882018 经 TripAdvisor 认证的评论

Avoid at all costs! Please take time to read… I’ve never felt the need to leave a review before, but I feel compelled to warn others before booking here. My experience was awful from start to finish. Rooms were overbooked and not ready, forcing us to upgrade. The rooms themselves were filthy and nowhere near the standard of a 3-star hotel. If you’re a family, do not stay here. The lifeguard leaves the pool unattended for up to 20 minutes at a time, even with children swimming—I have video evidence of this. There are several serious health and safety issues, including broken door chains and a kitchen window that opens to a four-story drop. Many of the advertised facilities are simply non-existent. Sun loungers were broken, shower heads didn’t work, floors and furniture were dirty, and we had to constantly beg for towels. I booked three rooms for my family, and each one had issues. The management has been unhelpful and is now trying to cover up their failures by lying to the travel agents, claiming I was offered a complimentary pass to a local pool—which is completely false. I’m in the process of taking this further. Please, save yourself the trouble and book elsewhere.

Dear Ms.Aisha, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Your Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Nice place with good service

Tripadvisor 评级 5.0/5

Jaffer_87rta 家庭住宿 - 经 TripAdvisor 认证的评论

my heartfelt gratitude for the exceptional experience during my recent stay. From the warm welcome at reception. That lady receptionist greeted us with a smile, quickly checking us in and ensuring all our needs were met. It's rare to find that kind of genuine hospitality; she made us feel right at home. With incredible assistance from that bellboy, Mr. Satheesh, every moment was delightful. His insider tips helped us discover hidden gems, making our trip even more special. Additionally, Mr. Ola’s attentive security provided peace of mind, enhancing our comfort. especially, the room was very clean, and the rooms were big with an affordable price, and that ambiance is amazing. Overall, your friendly staff and outstanding service made a lasting impression. I happily recommend Movenpick to all my loved ones and friends, and I look forward to returning soon! Thank you for creating such wonderful memories!❤️❤️

DearMr.Jaffar Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay with us and taking the time to provide us your review. It is only with valuable comments such as yours that we are able to keep up and improve our high service standards and emphasize on the requirements of our valued guests. We are very happy that your stay with us turned into a memorable experience, which this is the biggest reward for our hard work and continuous effort to provide hospitable and efficient services. Thank you and we hope to welcome you back to the hotel in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Disappointing Stay at Mövenpick Al Mamzar: A Far Cry from Five Stars

Tripadvisor 评级 1.0/5

k1pro 经 TripAdvisor 认证的评论

Travel Date: Early August 2024 Booking Platform: Trip.com We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or Trip.com. We hope this review helps you make an informed decision about your next stay in Dubai!

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

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其他网络用户评价我们的酒店

  • 415 评论 8.6/10 位置
  • 784 评论 6.9/10 房间
  • 2,197 评论 9.4/10 服务
  • 17 评论 6.2/10 上网
  • 342 评论 5.1/10 清洁度
  • 192 评论 7.1/10 早餐

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