诺富特沙迦世博中心酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,044 评论

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诺富特沙迦世博中心酒店 - Image 1
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Al Khan Area Al Taawun St, Next To Sharjah Expo Centre, 72717 沙迦, 阿拉伯联合酋长国

描述

酒店其他优惠

  • 位于沙迦 Al Taawun 街的绝佳位置，毗邻沙迦世博中心

  • 200 间客房和套房

  • 2 家餐厅和 1 家 24 小时营业的咖啡厅

  • 健康和健身中心

  • 带露台的室外游泳池

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酒店位置

诺富特沙迦世博中心酒店

Al Khan Area Al Taawun St, Next To Sharjah Expo Centre
72717 沙迦
阿拉伯联合酋长国

GPS:25.311756, 55.373524

电话
传真 +971 6 599 0600

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,044 评论

TripAdvisor 评级  4.9/5  996 评论

Friendly staff, but room condition needs attention

Tripadvisor 评级 2.0/5

54BW 经 TripAdvisor 认证的评论

I arrived in early January and the check-in was smooth and friendly, which set a good first impression. Unfortunately, that didn’t quite last. The “warm” welcome turned out to be a room cooled down to about 15 °C. After switching off the otherwise well-working AC, the temperature slowly normalized — but then a strong urine-like odor from the carpet became noticeable, which was hard to ignore. To be fair, the staff was consistently friendly and polite. However, response times were slow: around 20 minutes for requests, despite it not being rush hour and the hotel clearly not fully booked. Small things added up: both TV remote controls barely worked, and the fancy water taps were literally falling apart. Everything still functioned, but it no longer looked or felt well maintained. Overall: good location and nice people, but room condition and maintenance clearly need attention.

Dear Ben, Thank you for taking the time to share your feedback regarding your recent stay with us. It is encouraging to hear that you found our staff to be friendly and that your check-in experience was pleasant. However, I regret that the condition of your room did not meet your expectations. I understand that the temperature and odor issues you encountered were significant inconveniences. We strive to maintain a high standard of cleanliness and comfort, and your comments regarding the carpet and overall room maintenance are noted. I also appreciate your observations about the response times and the functionality of the amenities. We aim to ensure that all aspects of our facilities are in proper working order and your input will assist us in identifying areas for improvement. Your experience is important to us, and I assure you that your feedback will be taken into consideration as we continue to enhance our services and accommodations. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

A masterclass in hotel hospitality!

Tripadvisor 评级 5.0/5

Pioneer68428408328 经 TripAdvisor 认证的评论

It’s clear to see why this particular Novotel has a 4.9/5 rating. Having just completed my 2nd stay at this hotel I cannot praise the team and property enough. FOH F&B & Housekeeping maintain an impeccably high standard from start to . Extremely comfortable beds, spacious room and good amenities. No request was or has ever been too much. I feel like I spend my life in hotels due to my work so I can confidently say this team are trained to a 5* standard reveller only by Raffles and Fairmont within the Accor estate. The property is a high quality 4* and priced appropriately. Highly recommend! My deepest gratitude to the breakfast team in their entirety and outlets manager. With an additional special mention to 5* beautiful souls on reception who make me feel like I’m returning home every day - Sharon, Sumera & Osman. A real credit to not only Accor but to Hospitality as an industry! Thank you! Thomas DW

Dear James, Thank you for your enthusiastic feedback regarding your recent stay at Novotel Sharjah Expo Centre. We are delighted to learn that your experience was marked by our team's commitment to high standards in hospitality, particularly in our Front Office, Food & Beverage, and Housekeeping services. Your recognition of the comfort of our beds and the spaciousness of the rooms is greatly appreciated. We are particularly pleased that you felt welcomed and at home during your visits, and your commendation of our dedicated staff members, including Sharon, Sumera, and Osman, reflects our commitment to providing exceptional service. It is heartening to know that our efforts resonate with our valued guests like yourself. Thank you once again for your kind words and recommendation. We look forward to welcoming you back to Novotel Sharjah Expo Centre in the future. Robin Solomon General Manager Novotel Sharjah Expo Centre

客户意见评级 2.0/5

Zhou H. Z. 商务住宿 - 所有已确认评论

不能灵活调整住宿，房型调整及退款基本不可能。

Dear Zhou Huanfang and Ms. Mo z.: Thank you for your feedback regarding our hotel. We understand the inconvenience you experienced with your accommodation adjustments. Please note that the types of rooms and the refund policy of the hotel are established to uphold the interests of all guests. Your comments will be taken into serious consideration. Robin Solomon General Manager Novotel Sharjah Expo Centre

10/10

Tripadvisor 评级 5.0/5

Lenah K 经 TripAdvisor 认证的评论

10/10 "We recently celebrated a baby shower at this hotel, and the staff truly went above and beyond to make it a memorable day! From the moment we arrived, Alex at reception was extremely helpful. Nova and Patrick at the restaurant were also fantastic, and the buffet food selection was amazing. Duty Manager Mr. Sayed checked in to ensure everything was perfect. The rooms were comfortable, and requests were attended to promptly. Huge thanks to the entire team for making our day special. We'll definitely be back!"

Dear Lenah K, Thank you for your wonderful feedback regarding your recent experience at our hotel. We are thrilled to hear that our staff, particularly Alex, Nova, Patrick, and Mr. Sayed, contributed to making your baby shower a memorable occasion. It is truly rewarding to know that you enjoyed the buffet selection and found our rooms comfortable. Your kind words motivate our team to continue providing exceptional service. We look forward to welcoming you back for your next celebration! Best regards, Robin Solomon General Manager Novotel Sharjah Expo Centre

Amazing stay

Tripadvisor 评级 5.0/5

Vacation56289801799 经 TripAdvisor 认证的评论

It was an amazing stay with my family and friends entire team is very kind smily faces Experienced amazing hospitality amazing vibes kudos to mohit n team who had made our stay comfortable and marked it to the next level of benchmark experienced appreciated from depth of my heart

Dear Valued Guest, Thank you for your kind words regarding your stay with us. We are delighted to hear that you and your family enjoyed our hospitality and that our team, particularly Mohit, made a positive impact on your experience. Your feedback motivates us to continue providing excellent service. Best regards, Robin Solomon General Manager Novotel Sharjah Expo Centre

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其他网络用户评价我们的酒店

  • 607 评论 9.2/10 位置
  • 1,064 评论 7.7/10 房间
  • 3,126 评论 9.7/10 服务
  • 20 评论 8.9/10 上网
  • 633 评论 9.1/10 食物
  • 609 评论 7.4/10 清洁度
  • 402 评论 9.3/10 氛围
  • 378 评论 8.3/10 早餐

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