モーベンピックアルマムザール 0 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 238 件のレビュー

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説明

ホテルのその他の情報

  • サービス付きホテルのアパートメント

  • 設備の整った4つの会議室

  • ドバイ国際空港から15分

  • アルマムザールビーチパーク、メトロ駅、モールへの無料シャトルサービスをご利用いただけます。

  • フルキッチン設備/Wi-Fiを完備。館内で薬局や食料品をお買い求めいただけます

当ホテルの客室

ホテル所在地

モーベンピックアルマムザール

コーナーカイロロード, 46th Street アルマムザール, 92114
ドバイ
アラブ首長国連邦

GPS:25.286688, 55.350444

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  238 件のレビュー

トリップアドバイザーの評価  4.5/5  1,386 件のレビュー

2024エクセレンス認証

Accor Geoup Quality

トリップアドバイザーの評価 5.0/5

kubilayfatihgulmez Friends getaway - トリップアドバイザー認証口コミ

it was our dubai tour with 37 guest. ı like to thank you very much for nice hospitality we spend 3 days with them and it was great beeakfast and dinner. so delicious and helpfull workers always with us. They have nica swimmingpool and gym dınt forget your swimming wear :)

Thanks to Dipendra

トリップアドバイザーの評価 5.0/5

Юлдуз С トリップアドバイザー認証口コミ

Thanks to Dipendra..... Very .... Goood ... services .... .... We. Like It very..mm All nearly by hotel ..... ..... ...... ...... ..... ..... .... .... .... ... Thank you so much all of you... .....m..mm.................mmmmmmmmmmmm.......

Avoid at all costs! Please take time to read…

トリップアドバイザーの評価 1.0/5

aisha882018 トリップアドバイザー認証口コミ

Avoid at all costs! Please take time to read… I’ve never felt the need to leave a review before, but I feel compelled to warn others before booking here. My experience was awful from start to finish. Rooms were overbooked and not ready, forcing us to upgrade. The rooms themselves were filthy and nowhere near the standard of a 3-star hotel. If you’re a family, do not stay here. The lifeguard leaves the pool unattended for up to 20 minutes at a time, even with children swimming—I have video evidence of this. There are several serious health and safety issues, including broken door chains and a kitchen window that opens to a four-story drop. Many of the advertised facilities are simply non-existent. Sun loungers were broken, shower heads didn’t work, floors and furniture were dirty, and we had to constantly beg for towels. I booked three rooms for my family, and each one had issues. The management has been unhelpful and is now trying to cover up their failures by lying to the travel agents, claiming I was offered a complimentary pass to a local pool—which is completely false. I’m in the process of taking this further. Please, save yourself the trouble and book elsewhere.

Dear Ms.Aisha, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Your Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Nice place with good service

トリップアドバイザーの評価 5.0/5

Jaffer_87rta ファミリー - トリップアドバイザー認証口コミ

my heartfelt gratitude for the exceptional experience during my recent stay. From the warm welcome at reception. That lady receptionist greeted us with a smile, quickly checking us in and ensuring all our needs were met. It's rare to find that kind of genuine hospitality; she made us feel right at home. With incredible assistance from that bellboy, Mr. Satheesh, every moment was delightful. His insider tips helped us discover hidden gems, making our trip even more special. Additionally, Mr. Ola’s attentive security provided peace of mind, enhancing our comfort. especially, the room was very clean, and the rooms were big with an affordable price, and that ambiance is amazing. Overall, your friendly staff and outstanding service made a lasting impression. I happily recommend Movenpick to all my loved ones and friends, and I look forward to returning soon! Thank you for creating such wonderful memories!❤️❤️

DearMr.Jaffar Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your recent stay with us and taking the time to provide us your review. It is only with valuable comments such as yours that we are able to keep up and improve our high service standards and emphasize on the requirements of our valued guests. We are very happy that your stay with us turned into a memorable experience, which this is the biggest reward for our hard work and continuous effort to provide hospitable and efficient services. Thank you and we hope to welcome you back to the hotel in the near future. Yours Sincerely, Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Disappointing Stay at Mövenpick Al Mamzar: A Far Cry from Five Stars

トリップアドバイザーの評価 1.0/5

k1pro トリップアドバイザー認証口コミ

Travel Date: Early August 2024 Booking Platform: Trip.com We recently booked a one-night stay at the Mövenpick Al Mamzar in Dubai for a layover. Listed as a five-star hotel, our experience fell far short of expectations. Major Letdowns: Dated and Unkempt: The apartments felt more like old, tired rentals than a luxurious hotel. Worn furniture and a single functioning bath towel for three guests were immediate red flags. Understaffed: Encountering only one receptionist and a frequently unavailable bellboy created a frustrating lack of service. Uncomfortable Sleep: Despite booking for three, the provided room only had a king bed. A makeshift bed for our son offered a less-than-ideal sleep experience. Stale Atmosphere: An overall musty smell pervaded the apartment, further diminishing the appeal. Breakfast Below Par: Limited Choices: The breakfast spread consisted mainly of vegetables, some fruit, a single cheese option, and low-quality bread for toasting. Flies hovering near the food added another layer of unpleasantness. Inattentive Staff: A lone attendant seemed indifferent to providing basic service during breakfast. Positive Aspects (Difficult to Find, But Here They Are): While the overall experience was disappointing, there might be a few redeeming qualities for some travellers: Location: Depending on your travel plans, the location might be convenient. Who Should Avoid This Hotel: Anyone expecting a true five-star experience Families with children seeking comfortable accommodations Travellers looking for attentive and professional service Recommendation: We strongly advise against staying at the Mövenpick Al Mamzar. There are numerous other hotels in Dubai that can offer a genuine five-star experience for a similar price point. Consider exploring alternative options before booking here. Additional Notes: We have attached photos of the hotel's condition to support our review. It's important to note that other travellers may have had different experiences. However, our stay did not reflect the five-star rating advertised by the hotel or Trip.com. We hope this review helps you make an informed decision about your next stay in Dubai!

Dear Guest, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. I do appreciate the time you have taken to write to us your concerns. I have noted the different issues that you have experienced during your stay with us here and would like to personally apologize for any inconvenience caused. All concerned departments have been informed on your complaints and the respective department heads are taking the matter very seriously to ensure that such incidents do not re-occur. We hope that you would give us another chance to be of better service to you and we will do everything possible to ensure we meet and indeed exceed your expectations. Yours sincerely Damir Kartal Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

との提携 TripAdvisor

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