Swissôtel Al Ghurair 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,341 件のレビュー

ホテルのその他の情報

  • Connected to Al Ghurair Centre, Dubai's first shopping Mall

  • Kid approved! Family friendly accommodation with special treats for our young guests

  • Complimentary shuttle service to La Mer Beach 3 times per day.

  • Home to Little Explorer's brunch, the award winning family friendly culinary activity

  • Award winning Swissotel Spa & Sports, rated amongst the top 3 Spa's in Dubai by Tripadvisor

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

Swissôtel Al Ghurair

Po Box 185051, Umar Bin Al Kattab Road, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

アクセスと交通機関

ホテルサービス

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概要
敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • 会議室

当ホテルの客室

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,341 件のレビュー

トリップアドバイザーの評価  4.5/5  3,044 件のレビュー

Great location and friendly staff

トリップアドバイザーの評価 5.0/5

binojoy99 Couples - トリップアドバイザー認証口コミ

The best we’ve been so far.Anas and all the staff at the front desk were super welcoming when I arrived. People are so lovely here, service is just top notch! They try to personalize their service to make your stay as comfortable as possible, every single thing about this hotel makes us feel happy, makes us want to come back. Hotel staff are incredibly sweet and helpful, love every single one of them. Rooms are spacey and quiet, bed is amazingly comfy. Special thanks to Khalid and his restaurant team for the exceptional breakfast service. We were also surprised by the honeymoon arrangements, as the team paid close attention to detail. Thanks to Viju and his team for the fantastic setup. Kudos Thank you once more, Swissotel, for making our stay enjoyable and memorable.

Dear binojoy99, We very much appreciate your comments regarding your stay at the Swissotel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Anas, Khaled and Viju. I am sure that this feedback will serve as an encouragement to them and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Very Nice Experience

トリップアドバイザーの評価 5.0/5

Hutoglu ファミリー - トリップアドバイザー認証口コミ

Thank you Mr. Khaled. Very nice organization and great hospitalty. All team very friendly and helpful. Delicious food, good services etc. I’m very happy to be at Swiss Hotel. Thanks a lot for everyone.

Dear Hutoglu, We very much appreciate your comments regarding your stay at the Swissotel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Khaled. I am sure that this feedback will serve as an encouragement to him and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Tip top

トリップアドバイザーの評価 5.0/5

Traveler62989717754 トリップアドバイザー認証口コミ

First time to Dubai and had a wonderful stay. The hotel was very clean and tidy and made us feel comfortable from the moment we walked in. Buffet was amazing and Pauline was incredibly helpful and a great host. A+++

Dear Traveler62989717754, We very much appreciate your comments regarding your stay at the Swissotel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Pauline. I am sure that this feedback will serve as an encouragement to her and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Not bad for a short stay

トリップアドバイザーの評価 3.0/5

S1105DE_ ビジネス - トリップアドバイザー認証口コミ

Good choice for a short stay because the hotel is close to the airport (5 minutes by metro and 5 minutes walk to the metro station) and yet not next to the airport, so you can enjoy the city as well. The Union metro station, which is on both red and green lines, is right next to it, so it takes half an hour to get to the city centre. The neighbourhood is called Deira and there is a nice view from the Creek on the skyscrapers and the old town on the other bank. But for a great touristic experience in Dubai you want to stay elsewhere. This hotel shares its entrance with a mall. This is useful if you want to go shopping, but not very comfortable otherwise. The lobby is spacious, and you can meet people if you need to talk there. Rooms are ok, but a bit worn out for a 5-star hotel, and need renovation. Ask for a non-smoking room in advance. The view is good. Breakfast is quite diverse, but the quality of food is not very high. I stayed in January, and even then it was very crowded.

Dear S1105DE, Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention. Hope to welcome you back and experience the actions implemented. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Liwan

トリップアドバイザーの評価 5.0/5

Basil S トリップアドバイザー認証口コミ

It was my best holiday I ever had and all the staff was friendly and helpful especially Khaled who helped us to guide all the amenties in the hotel. Also need to mention the wonderful staff who works in the housekeeping who made our room neat and tidy thanks to Viju and Anas.

Dear basils855, Thank you for choosing to stay at the Swissotel Al Ghurair Hotel. We appreciate receiving your wonderful comments and for letting us know that our colleague's great assistance had positively impacted your holiday in our hotel. Rest assured that we will inform Khaled, Viju and Anas about your kind words who will surely be happy to learn the same. It is always our aim to ensure the satisfaction of our guests in the delivery of our service. We shall look forward to your soonest visit again. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

との提携 TripAdvisor

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