Swissôtel Living Al Ghurair 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 442 件のレビュー

ホテルのその他の情報

  • Labelled ALLSAFE

  • Only 10 minutes from the airport, with convenient metro connections to Dubai landmarks

  • Contemporary one, two or three-bedroom apartments with balcony and kitchenette.

  • Home to award winning Swissotel Spa & Sports, rated number 3 in Dubai on Tripadvisor.

  • Versatile, fully equipped event rooms accommodating up to 300 guests

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ALLSAFE認証ホテル

ホテル所在地

Swissôtel Living Al Ghurair

PO Box 185051, Umar Bin Al Kattab Road
185051 DUBAI
United Arab Emirates

GPS:25.269321, 55.316925

アクセスと交通機関

ホテルサービス

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概要
敷地内
  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • 会議室

当ホテルの客室

Our spacious one, two and three-bedroom apartments in Dubai welcome you with uncluttered contemporary design, exclusive amenities, cutting-edge technology and balconies with superb skyline views - a tranquil home-from-home, for a few days or a few months.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  442 件のレビュー

トリップアドバイザーの評価  4.5/5  631 件のレビュー

Spacious but average

トリップアドバイザーの評価 3.0/5

Reviewer R ファミリー - トリップアドバイザー認証口コミ

This place was not quite as we had expected and perhaps a longer stay is required to get a better idea. My family and I stayed for one night as it was close to the airport in Dubai so we stayed the night before moving to our resort. We had a double room suite. The atmosphere of this place seemed a little dull and people appeared very glum (not so welcoming). They were however nicer at the check in desk. The rooms were spacious and there were good basic facilities. There was a strange smell in the pillows and bedding and the place had a general musky smell. The air con and room temperature situation is not something we managed to work out only being there for one night and basically did not get a very good night’s sleep. I’m sure it could make a very tidy functional apartment for someone but I just felt the environment was dull and oppressive and I was pleased to be moving to another hotel the next day.

Dear Reviewer R, Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention. Hope to welcome you back and experience the actions implemented. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Cleaning review

トリップアドバイザーの評価 5.0/5

amaana2023 ファミリー - トリップアドバイザー認証口コミ

Reprey did an amazing job in regards to cleaning. My room was cleaned on time with all the requirements kept as well! Such as towels, water bottles, and much more. I had a very nice time at the hotel with good staff.

Dear amaana2023, Thank you so much for the perfect rating! We are grateful of the time you have taken and the positive feedback shared about Swissotel Al Ghurair. Allow us to inform our colleague, Reprey of your message who will be happy to receive the same. We look forward to welcoming you back again soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Good

トリップアドバイザーの評価 5.0/5

Heena A トリップアドバイザー認証口コミ

It was amazing and the service was good by Reprey. This hotel provided excellent service during our stay. The staff was friendly and accommodating, making sure that our needs were taken care of. The room was clean, comfortable and well-equipped, with all the amenities and services we needed. The breakfast was delicious and the restaurant staff was attentive. We were given helpful information about area attractions and activities, and the concierge was always available to answer any questions. Overall, we had a great experience and would highly recommend this hotel.

Dear heenaa2023, We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Reprey. I am sure that this feedback will serve as an encouragement to him and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

feedback

トリップアドバイザーの評価 5.0/5

Marene D トリップアドバイザー認証口コミ

I am very pleased with the cleaning and supervising of the reprey. The attention to detail was really impressive, and it was obvious that a lot of effort went into making sure everything was cleaned to the highest standard. The supervising was also top-notch, with the reprey being well-behaved and following instructions. Overall, I am very satisfied with the job done.

All spotless - except airport transfer request

トリップアドバイザーの評価 5.0/5

louissX8955MU ファミリー - トリップアドバイザー認証口コミ

We git a stunning a spacious room with a gorgeous view. All amenities were spotless and high quality. It is connected to a mall and Carrefour. It has its own free parking for guests. Room service provided daily and the breakfast buffet was amazing. My only issue against this hotel, was the unfamiliarity of booking a hotel car to the airport. While they collected the fees for that transport, couple of days in advance, it did not seem to be embedded in the system as they claimed they received no payment. Fortunately, I kept my receipt and then they acknowledged that I paid for it. There was no confirmation email or notification of any sort. It took at least 3 hours over couple of days of painful and time wasting back and forth to book such a simple transport. Since the hotel is not well equipped to arrange for such services, they should decline offering such service as it would have been much simpler for me to personally book a ride on any online business within 5 min.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 435 件のレビュー 6.5/10 清潔さ
  • 94 件のレビュー 9.2/10 プール

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