Novotel Bur Dubai 4성

고객 평점 (ALL 평가) 4.4/5 1,300 리뷰

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호텔설명

호텔 추가 정보

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

숙박

호텔 위치

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,300 리뷰

TripAdvisor 평가  5.0/5  1,042 리뷰

Not my first choice but Ahmed made it comfortable for us

트립어드바이저 평점 2.0/5

Chaitali M TripAdvisor 인증 리뷰

I am still here and I had a terrible time for food as there are hardly any option for vegetarians and whatever is made is not up to the mark taste wise but since we had no option just had to have it forcefully. I will insist the management to sort this issue out we had a stay of 10 days and with such food experience it’s so difficult to stay sply since I have a 4 yrs daughter. Everyday staff would come and ask for whether they can help with baby food but no one really helped except one man Mr. Ahmed. He really understood my problem and arranged dosa for my kid and ensured she doesn’t go hungry. I would expect a brand like Novotel to have more such staff who are not just to show the courtesy but actually help out. I am very very grateful to Ahmed in the food section to make my daughter and us comfortable. Rest the floor Staff is Good

Dear Chaitali , Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. We lament that your experience did not meet your expectations, our sincerest apologies to this. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Highly recommended

트립어드바이저 평점 4.0/5

Explorer09826219296 Solo travel - TripAdvisor 인증 리뷰

Excellent location if you are visiting Dubai Healthcare City and surrounding areas, also very close to the metro. Reception staff were exceptional and very welcoming. Loved👏receptionist Manager Mr Hamza a very professional and accommodating person. Room were clean and Neat except bath towels which were old fashioned. Hadn’t done breakfast. Overall a bit pricey “the value for money “

Dear Rafi, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Hamza will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Incredible welcome & great experience

트립어드바이저 평점 5.0/5

Patrick C TripAdvisor 인증 리뷰

I had an incredible stay at this hotel! From the moment I walked in, the reception team made me feel welcome and at ease. They were professional, attentive, and always ready to help with any questions I had. Check-in was a breeze, and they provided excellent suggestions on nearby attractions and dining options. Throughout my stay, they went above and beyond to ensure my comfort, even remembering small details about my preferences, which truly made a difference. The lobby was always clean and inviting, and the team maintained a warm, friendly atmosphere. This level of service is rare, and I highly recommend this hotel for anyone looking for exceptional hospitality and a truly memorable experience. I can’t wait to come back!

Dear Patrick, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Thanks & Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Super relevant hotel for business trips

트립어드바이저 평점 5.0/5

_P4519PG TripAdvisor 인증 리뷰

Nice hotel, quick Wi-Fi, various options for breakfast, polite and supportive staff, especially Pari, who works at the reception. Highly recommend it for business trips. On the 12th floor there is a open pool with fresh water for relax and refreshment

Dear Настя К, We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists especially Pari will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Exceptional Services

트립어드바이저 평점 5.0/5

Farhan W TripAdvisor 인증 리뷰

The room was immaculate and beautifully decorated. I felt at home with all the thoughtful amenities provided. The bed was incredibly comfortable, ensuring a restful night's sleep." The reception staff were exceptionally welcoming and helpful. They went above and beyond to make my stay enjoyable, providing great local recommendations and ensuring all my needs were met." From check-in to check-out, the service was flawless. The reception team was friendly and attentive, and the room exceeded my expectations in terms of cleanliness and comfort." I was impressed by the attention to detail in my room. Everything was well-maintained, and the staff’s friendliness at the reception made me feel valued as a guest." The reception staff truly made my stay memorable. Their professionalism and genuine care made a significant difference, and the room was perfect for relaxing after a long day."

Dear Farhan, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Thanks & Regards, Samira Khrichfa General Manager Novotel Bur Dubai

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 733 리뷰 9.1/10 위치
  • 1,106 리뷰 8/10 객실
  • 2,566 리뷰 9.3/10 서비스
  • 23 리뷰 7.3/10 인터넷 가격
  • 675 리뷰 8.3/10 청결도
  • 364 리뷰 8.1/10 조식
  • 273 리뷰 9.2/10 분위기
  • 34 리뷰 4/10 웰니스 센터

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