Dear Ms. B., Thank you very much for sharing your positive experience with us. We are very pleased to hear that you were satisfied with the cleanliness of your room and the wide selection at breakfast. Your positive feedback motivates our team to continue maintaining high standards in hospitality. Best regards, Mohamed Ezzeldin Front Office Manager

Dear Janet M., Please allow me to respond to you in English. Thank you for sharing your wonderful feedback and for choosing to spend your family holiday with us. We are delighted to know that you had such an enjoyable stay and that our team's genuine hospitality made you feel at home. It is particularly rewarding to hear that you enjoyed our culinary offerings and experienced the attentive service extended by our colleagues across the hotel. Your special recognition of Nadia, Irene, Sheila, Myo, Assia, Hlet, Roselyn, Lucky and Yoga is truly appreciated. We will be sure to share your kind words with them, as well as with the entire team. Recognition such as yours is a great source of encouragement and inspires us to continue creating memorable guest experiences. We also appreciate you bringing the wardrobe space and the enforcement of the evening dress code to our attention. Please accept our sincere apologies for any inconvenience these aspects may have caused. Your feedback has been duly noted and will be shared with the respective teams for their attention. It was a genuine pleasure having you and your family with us. We look forward to the opportunity of welcoming you back and creating many more memorable moments on your next visit. Warm regards, Alix Loyer Director of Operations

Dear Daniel, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted to know that you enjoyed your room and its beautiful views, as well as the warm hospitality and helpfulness of our team. It is wonderful to hear that you would love to return. We look forward to welcoming you back for another memorable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Ms. K., Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted that you enjoyed the spacious rooms, delicious dining, and warm hospitality of our team. Your kind words are greatly appreciated and will be shared with our Heartists. We look forward to welcoming you back to Mövenpick Jumeirah Beach for another wonderful holiday. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Ursula, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted that you enjoyed the cleanliness and comfort of your room, our varied dining options, the pool, and your experience at Bruno’s Biergarten. Your appreciation of our team’s friendly and attentive hospitality means a great deal to us. We look forward to welcoming you back to Mövenpick Jumeirah Beach for another wonderful stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Felix, Thank you for sharing your feedback after your stay at Mövenpick Jumeirah Beach. We are delighted that you enjoyed our breakfast selection, the comfort of our rooms, and the attentive hospitality of our team. Your kind words are greatly appreciated and will be shared with our Heartists. We look forward to welcoming you back to Mövenpick Jumeirah Beach for another pleasant stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Robert N., Please allow me to respond to you in English. Thank you for choosing Mövenpick Jumeirah for your business trip and for sharing your valuable feedback. We are pleased to know that our convenient location, on-site parking facilities, and the wide selection of restaurants in the surrounding area contributed to a comfortable and convenient stay in Dubai. As a valued ALL Accor Silver member, we sincerely appreciate your continued loyalty and preference for our hotel. It is gratifying to know that you were satisfied with the comfort of your accommodation, our high standards of cleanliness, and the efficiency of our check-in and check-out procedures. We also appreciate your feedback regarding daily towel replacement. We recognize the importance of giving our guests the choice to reuse their towels while maintaining the comfort, hygiene, and service standards expected of a five-star hotel. Your comments are valuable as we continue to promote responsible and sustainable practices throughout our daily operations. Thank you once again for staying with us. We look forward to welcoming you back to Mövenpick Jumeirah during your next business visit to Dubai and to providing you with another comfortable and memorable experience Warm regards, Alix Loyer Director of Operations

Dear Ibrahim, Thank you for choosing Mövenpick Jumeirah Beach and for sharing your feedback. We are pleased to know that you found value in your Accor membership benefits. At the same time, we regret that the Executive Lounge service and offerings did not meet your expectations. Your comments have been noted and shared with the relevant team for review and improvement. We appreciate your feedback and hope to provide you with a stronger and more enjoyable experience on your next visit to Mövenpick Jumeirah Beach. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Heinrich K., Please allow me to respond to you in English. Thank you for taking the time to share such detailed feedback following your stay with us. I’m pleased to know that you were happy with the condition of the hotel, the cleanliness of your room, and the professional and friendly approach of our team. I’m also glad to hear that you found our gym and spa to offer good value. I have noted your feedback regarding the breakfast selection, including your comments on the baked goods, as well as the Wi-Fi connection speed. Your feedback is valuable to us, and I will share it with the relevant teams for their review. Thank you again for your honest feedback. We hope to have the pleasure of welcoming you back and providing an even more comfortable stay next time. Sincerely yours, Alix Loyer Director of Operations

Dear Dinh H. N., Please allow me to respond to you in English. Thank you for taking the time to share your experience with us. It is lovely to know that you enjoyed your stay, from the room upgrade to the warm and attentive service provided by our team. I am particularly pleased that you mentioned Sujit and his care in keeping your room clean throughout your stay. I will be sure to share your kind words with him personally. Thank you also for your suggestion regarding the lights after room service. We truly appreciate you sharing this with us. Please allow us to mention that all our guest rooms are equipped with sensors and a smart room system that helps manage the lights and other electrical systems when the room is unoccupied, allowing us to reduce unnecessary energy use. It was a pleasure having you with us, and we look forward to welcoming you back for another comfortable and enjoyable stay. Warm regards, Alix Loyer Director of Operations

Dear Antje, Thank you for sharing your feedback following your stay at Mövenpick Jumeirah Beach. We are pleased that you enjoyed our convenient location and the easy access to JBR’s attractions and the beach. We truly appreciate your support and look forward to welcoming you back again on your next visit to Dubai. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Kathrin, Thank you for your wonderful feedback regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that you enjoyed your experience with us and appreciated our accommodations, hospitality, and dining offerings. Your kind recommendation is truly appreciated and will be shared with our team as encouragement to continue delivering exceptional service. We look forward to welcoming you back again soon for another memorable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Ella, Thank you for sharing your feedback regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that you enjoyed our convenient location, the nearby attractions, and the warm hospitality provided by our team. We are pleased to hear that you appreciated the breakfast selection and overall experience. We also appreciate your comments regarding the room furnishings, as guest feedback is valuable in helping us identify areas for improvement. Thank you once again for your kind feedback. We look forward to welcoming you back again soon for another pleasant stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Ms. H., Thank you very much for taking the time to share your positive experiences during your stay at the Mövenpick Jumeirah Beach. We are very pleased to hear that you were satisfied with our friendly team, the cleanliness of the rooms, the delicious food, and the location. Your feedback motivates us to maintain our high standards of hospitality. Best regards, Mohamed Ezzeldin Front Office Manager

Dear Ms. My P. D., Thank you for taking the time to share your kind feedback following your family's stay with us. We are delighted to know you enjoyed your time at the hotel and appreciated our close-to-the-beach location and the thoughtful amenities provided by our lifeguard team. Your recognition of our Heartists, especially Yoga and Nitin, is truly appreciated. We will be pleased to share your compliments with them, as I know they will be encouraged to learn they helped make your stay a memorable one. It is also rewarding to know that the cleanliness, dining experiences, pool facilities, and our sustainability initiatives met your expectations. Thank you for your continued loyalty as an ALL – Accor Live Limitless Classic member. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Alix Loyer Director of Operations

Dear Alexandra, Thank you for taking the time to share such a wonderful review regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that you enjoyed our rooms, service, food, and excellent location, and that you found our team to be warm and welcoming throughout your stay. It is especially rewarding to hear that you appreciated the cleanliness and comfort of your room, as well as the variety and quality of our dining offerings. Your kind comments are truly appreciated and will be shared with the entire team. We also sincerely appreciate your constructive feedback regarding the fragrance used in our lobby and public areas. We understand your concerns and regret any discomfort this may have caused. Your comments have been shared with the relevant team for review, as guest comfort is always one of our top priorities. Thank you once again for your valuable feedback. We are pleased that, despite this concern, you had an excellent overall experience, and we look forward to welcoming you back again soon. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Florian, Thank you for your wonderful feedback regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that you had such an enjoyable experience and found our hotel to offer excellent value for money. Your kind comments are truly appreciated, and we look forward to welcoming you back again soon for another memorable stay. Kind regards, Mohamed Ezzeldin Front Office Manager

Dear Kathleen, Thank you for your wonderful feedback regarding your stay at Mövenpick Jumeirah Beach. We are delighted to know that you enjoyed our great location and found our hotel well suited for both team meetings and relaxation. It is also a pleasure to hear that you appreciated the cleanliness, spaciousness, comfort, and overall quality of our rooms. Your kind words are truly appreciated and will be shared with the entire team. We look forward to welcoming you back again soon for another perfect stay. Kind regards, Mohamed Ezzeldin Front Office Manager