Mövenpick Hotel Frankfurt City 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 74 รายการ

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Mövenpick Hotel Frankfurt City - Image 2
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Mövenpick Hotel Frankfurt City - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • 12 meeting and conference rooms with natural light

  • 5-minute walk to the Frankfurt Exhibition Center

  • Panoramic roof terrace, Mövenpick restaurant and bar with outdoor area

  • 288 modern rooms

  • 130 m² gym on the 8th floor (free of charge)

ที่พักของเรา

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สถานที่ตั้งโรงแรม

Mövenpick Hotel Frankfurt City

Den Haager Strasse 5
60327 FRANKFURT AM MAIN
Germany

พิกัด:50.10984, 8.65103

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

MOVENPICK RESTAURANT

Enjoy a wide range of regional cuisine, Swiss specialties and international dishes. Our team welcomes you in a modern and stylish ambience. Our show kitchen offers a look behind the scenes.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 74 รายการ

เรทติ้งบน TripAdvisor  4.3/5  รีวิว 1,435 รายการ

A really great stay

คะแนนจาก Tripadvisor 5.0/5

martine_floridahome Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had an excellent 2 night stay. We are platinum accor and We arrived slightly earlier than check in time. We had a lovely greeting from the 3 staff on reception and in perfect English. We were upgraded to a wonderful suite. A lovely welcome plate was delivered to the room. Alejandra authorised a late checkout. Every time we met her she remembered our name and was cheerful and professional The bar area is a really nice atmosphere for a couple of nightcaps. We knew we weren’t in the city centre and found the area safe, plenty of shops restaurants and bars and just 15 mins to the airport

Dear Gast, Thank you for your wonderful review! We are delighted to hear that you had an excellent stay with us and that our team, especially Alejandra, gave you such a warm welcome. We are proud to offer our Platinum Accor members an upgrade to our suites, and we are pleased that you appreciated the welcome. It's great to know that you enjoyed the atmosphere in our bar area and that you found our hotel's location convenient. We look forward to welcoming you back soon and wish you all the best until then! Best regards Your Mövenpick hotel

Not professional work

คะแนนจาก Tripadvisor 1.0/5

Диана С รีวิวที่ได้รับการรับรองจาก TripAdvisor

Disgusting, terrible and not professional work of the receptionist On the 7 of March 2025 My dad has a diamond status and I booked an accessible room for my mom after surgery, I was guaranteed an accessible room, but upon check-in I get a regular room without conditions for disabled people. After long proceedings the receptionist brought her just a chair for taking a shower. I suppose that you need to understand that if someone make a booking for accessible room , you must provide this conditions

Dear Dianaslus, Thank you for taking the time to tell us about your experience. We are sorry to hear that your stay with us did not meet expectations, especially in relation to booking an accessible room for your mother. We take your feedback very seriously as guest satisfaction is our top priority. It is unacceptable that you were not provided with the room you were promised and we sincerely apologize for any inconvenience this has caused you and your family. We will speak to our team immediately to ensure that such misunderstandings are avoided in the future. Your feedback is very important to us and we thank you for bringing it to our attention. We hope that you will give us another chance in the future to show that we can provide our guests with the service they deserve. Best regards, Your Mövenpick Hotel

Best hotel experience

คะแนนจาก Tripadvisor 5.0/5

Harley T ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The best hotel experience I have experienced during my 2 weeks vacation in Germany, Austria and Switzerland. Most of the staff are friendly. Especially the Supervisor at the front desk, Mr. D. Vaskov. He is very professional and courteous regardless of your race. He treats all guest equally whether you’re an Accor member or not. It’s very rare to find people like him these days.

Dear Harley T, Thank you very much for your wonderful review! We are very pleased to hear that you had the best hotel experience in our hotel during your stay in Germany, Austria and Switzerland. We really appreciate your praise about our team, especially about Mr. D. Vaskov. We are committed to providing a friendly and professional service to all of our guests and it's great to hear that this has left a positive impression on you. We are proud to have a team that values ​​diversity and treats all guests with respect and courtesy. Your feedback motivates us to continue doing our best. We hope to welcome you back soon and wish you all the best until then! Kind regards,

No irons in the rooms, you are welcomed in a spooky "iron room" instead

คะแนนจาก Tripadvisor 3.0/5

openjournal รีวิวที่ได้รับการรับรองจาก TripAdvisor

Regular European hotel, trying upper grade / modern style, partially succeeding. Walking distance to the central station. But no irons in the rooms! I was told I would need to go to the ironing room to iron my shirt. Strangely as it is already, the ironing room is an upper floor hidden in the service area bypassing the staircase. With a terrible burn iron... I came for work late at night after several hours of traveling with a presentation the following morning. This was the last thing I wanted to do or hear. Not coming back.

Dear Openjournal, Thank you for taking the time to give us your feedback about your stay at our hotel. We are sorry to hear that your experience with the ironing service did not meet your expectations. We take your comments about the ironing room and accessibility very seriously and will discuss them internally to consider possible improvements. We are sorry that you had an unpleasant experience during your stay. We value your feedback as it helps us improve our service and provide our guests with a better stay. We would be happy if you gave us a second chance in the future to show you that we are learning from your comments and continuing to improve. Best regards, Your Mövenpick Hotel

Mostly good

คะแนนจาก Tripadvisor 4.0/5

MazarineseaL3961RG ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Wonderful breakfast. Helpful staff. Only drawback was very minimally functioning air conditioning. I would like to preface that I actually don't like extreme air conditioning but it was a very hot week in Frankfurt and it took 6 hours for room to cool to a bearable temperature. We asked for a different room and staff was helpful but there was no difference. When housekeeping cleaned room during the day they would turn off ac and then we had to start from scratch again when returning to room. Strangely the bathroom floor tiles were heated and could not be turned off. Would be ideally cozy in winter but rooms are very uncomfortable in summer. Conveniently located across the street from Skyline Mall.

Dear Mazarineseal, Thank you for your detailed feedback on your stay at our Mövenpick Hotel Frankfurt City. We are pleased to hear that you enjoyed our breakfast offerings and found the staff helpful. We regret that the air conditioning in your room did not work optimally and that this caused any inconvenience. We will review this internally to ensure such issues are avoided in the future. We're sorry to hear that housekeeping has resulted in another air conditioning challenge. We will discuss this with our housekeeping team to ensure such situations are avoided. We're happy to hear that the heated bathroom floor tiles are cozy in the winter, but we understand that they can be uncomfortable in the summer. We will check if there is a way to control this feature individually. We are pleased that the location of our hotel opposite Skyline Mall was convenient for you. Thank you for your feedback, which helps us to continually improve our service. We hope to welcome you back soon! Your Mövenpick Team

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  • 506 ความคิดเห็น 6.2/10 หัองพัก
  • 404 ความคิดเห็น 6.2/10 บริการ
  • 10 ความคิดเห็น 8.7/10 อินเทอร์เน็ต
  • 308 ความคิดเห็น 8.5/10 อาหารเช้า
  • 227 ความคิดเห็น 4.7/10 ความสะอาด
  • 156 ความคิดเห็น 3/10 ความคุ้มค่า
  • 11 ความคิดเห็น 2.5/10 อาณาบริเวณ สุขภาพ

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