모벤픽 호텔 베를린 4성

고객 평점 (ALL 평가) 4.2/5 91 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
모벤픽 호텔 베를린 - Image 1
모벤픽 호텔 베를린 - Image 2
모벤픽 호텔 베를린 - Image 3
모벤픽 호텔 베를린 - Image 4
Schoeneberger Strasse 3, 10963 베를린, 독일

호텔설명

호텔 추가 정보

  • 피트니스 구역과 사우나

  • 베를린 시내 중심에 위치한 포츠다머 플라츠

  • 유리 지붕의 Mövenpick 레스토랑

  • 243개의 룸 및 스위트, 대부분 안뜰 전망

  • 자연광의 첨단 회의실 12개

숙박

호텔 위치

모벤픽 호텔 베를린

Schoeneberger Strasse 3
10963 베를린
독일

GPS:52.5038, 13.380419

전화
팩스 +49 30 23006199

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

Hof Zwei

지중해 광장 스타일로 디자인된 레스토랑 '호프 츠바이'는 날씨가 좋을 때 열리는 이동식 유리 지붕을 갖추고 있습니다. 지중해 요리와 현지 식재료로 만든 지역 특선 요리 중에서 선택하세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  91 리뷰

TripAdvisor 평가  4.5/5  2,936 리뷰

Will return here

트립어드바이저 평점 4.0/5

O8419FEjanes TripAdvisor 인증 리뷰

Great location at Anhalter Bahnhof. If you take the lift from the platform it takes you to the street about 50m from the hotel door. Very quiet. Our room had a bath in it. Great, but the water never got hot. Take a travel kettle if you want a hot drink. There is a coffee capsule machine but it does not get the water hot, only tepid. Can control room temperature which is most welcome. Excellent breakfast selection. Staff very friendly although you have to chase requests, e.g. more pillows, or they don't get fulfilled.

€100 deposit not returned

트립어드바이저 평점 3.0/5

Fiona M Friends getaway - TripAdvisor 인증 리뷰

My stay was good until I checked out, told I would receive the €100 deposit back (taken from me when I arrived) within 5-7 working days. Now at 9 working days and I still have not received it. I have sent a number of emails and had no response. I understand the hotel is closing its doors in January, if my experience is anything to go by I am not surprised. I’m also assuming my money is lost because they are closing and therefore no longer care what type of review they get.

Incredibly poor service

트립어드바이저 평점 1.0/5

Lauren N Couples - TripAdvisor 인증 리뷰

We stayed for 4 nights. It was the worse Mövenpick and worse Accor we have ever stayed at. Service was terrible. The room did not have a kettle so I asked for one on 3 separate occasions. All staff members said they would follow it up but never did. We had this experience every time we asked the front desk for anything - they would just say yes and you would never hear from them again. Housekeeping was not good quality. On check out we accidentally left something valuable in the room. I called the hotel and told them - they told me they would. Check the room and call me back, I never heard from them again and they have not been answering my emails. We are members of Accor and the hotel did not acknowledge this membership or our entitlements at all. Would not stay again and do not recommend it. I think a better standard of service would have been received at a less expensive hotel.

Dear Lauren, Thank you for your feedback, We read with concern about the issues you faced during your stay, particularly with the kettle not being provided despite multiple requests, and the challenges you encountered with housekeeping. We take pride in our attentive service and it saddens us to know that we fell short of our goal in your case. Our guests should always feel heard and cared for, so it's disappointing to learn that this was not your impression. Furthermore, we regret to hear about the difficulties you experienced after leaving a valuable item behind. The peace of mind and security of our guests are paramount, and we apologize for not communicating effectively in this instance. We also deeply value our Accor members and apologize that your membership benefits were not acknowledged during your visit. Your entitlements as a member are an important aspect of your experience with us, and we are sorry that we did not meet your expectations in this regard. We hope to welcome you again in the future. Best wishes, Michelle Stuke, Guest Relation Manager

Perfect for exploring Berlin

트립어드바이저 평점 5.0/5

kwarhurst1 Couples - TripAdvisor 인증 리뷰

Used this hotel for a 4 day, 3 night stay to explore Berlin. From the minute we walked through the doors, we tell we had chosen well. The staff were all friendly and helpful and even placed us and our travelling party in adjacent rooms. Everything was immaculate whilst the bar was staffed by knowledgeable people. Breakfast offered a vast range of foods to suit all for 4 hours per morning and the rooms were full equipped with everything that was needed. Only minor complaint was that it was a double bed but with 2 single duvets and the pillows were hardly worthy of being called pillows. An excellent hotel, would definitely recommend and use again

Dear Guest, Thanks for your review about our hotel. We're truly heartened to hear that your stay at Mövenpick Hotel Berlin was a positive one. We are delighted that you found our team to be friendly and helpful, and that the immaculate condition of our hotel and the knowledge of our bar staff contributed positively to your experience. A diverse breakfast offering is something we pride ourselves on, and it's great to know that it met your needs each morning. However, we regret to hear that the bedding arrangement and pillows did not fully meet your expectations. We appreciate your honest feedback and want to assure you that we have a range of pillow options available through our pillow menu to enhance our guests' sleeping experience, including neck-supporting pillows. Nonetheless, we're pleased that our fully equipped rooms provided everything you needed for your time in Berlin. Our central location near Potsdamer Platz is indeed ideal for exploring the city, and we hope you had the opportunity to visit some of the nearby attractions and shopping destinations. We are grateful for your recommendation and look forward to your next visit. We are hoping to welcome you back in the future. All the best. Michelle Stuke, Guest Relation Manager

Very good hotel

트립어드바이저 평점 4.0/5

MMB555 가족 - TripAdvisor 인증 리뷰

The hotel was very good and we enjoyed our stay. The location is fabulous for the major attractions. There were just a few minor issues. The hotel needs a bit of renewal in the rooms. The fridge didn’t work properly in one of our rooms and the issue wasn’t addressed despite this being pointed out on the first day. One of the lifts was out of order for our entire stay. The glass bricks to the bathroom gives light seepage into the bedroom. However, these issues wouldn’t stop me staying there again.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the overall atmosphere of our hotel and found our central location ideal for visiting the major attractions in Berlin. However, we regret to hear about the issues you encountered with the room amenities and one of the elevators. We understand that functioning equipment is essential for a comfortable stay and apologize for any inconvenience caused. Moreover, we empathize with your concerns regarding the transparency of the bathroom walls and acknowledge that privacy is of utmost importance. Finally, we are sorry that the fridge in your room was not operating properly and that this was not resolved promptly during your stay. Nonetheless, we are pleased to hear that these aspects would not deter you from staying with us again. We take great pride in our hotel's history and the unique design that blends modern accommodation with the architectural elements of Berlin's former Siemens building. We are hoping to welcome you back in the future. All the best. Michelle Stuke, Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 765 리뷰 9.3/10 위치
  • 1,110 리뷰 6.5/10 객실
  • 783 리뷰 6.9/10 서비스
  • 12 리뷰 9.2/10 인터넷 가격
  • 769 리뷰 9.2/10 조식
  • 370 리뷰 6.1/10 청결도

Powered by Trustyou

주변에 있는 다른 시설

베를린 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.