Mövenpick Lausanne 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 898

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Mövenpick Lausanne - Image 1
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Avenue de Rhodanie 4, Lausanne, 1007 LOZANNA, Szwajcaria

Opis

O hotelu

  • Hotel z certyfikatem OK:GO ♿ Hotel z certyfikatem Green Globe 

  • Wyjątkowy hotel nad brzegiem Jeziora Genewskiego

  • Darmowe centrum fitness z sauną

  • Bezpłatny karnet transportowy i dogodny dojazd do centrum miasta

  • 10 modułowych sal konferencyjnych z usługa cateringu

Nasze pokoje

Lokalizacja hotelu

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LOZANNA
Szwajcaria

Pozycja GPS:46.50829, 6.624128

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MOVENPICK RESTAURANT

Restauracja Mövenpick oferuje szeroki wybór dań ze świeżymi, sezonowymi specjałami. Ciesz się innowacyjnymi kreacjami w stylu brasserie w naszych ciepłych wnętrzach lub na tarasie z widokiem na Jezioro Genewskie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 898

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 724

Certyfikat Doskonałości 2025

Overpriced and tired

Ocena na stronie TripAdvisor 2.0/5

CavolinoBruxelles Opinia zatwierdzona w TripAdvisor

Without proximity with IMD, nobody would stay here. I spent a week at this hotel, the only one close to IMD, quite disappointing. Room was too warm (no way to reduce temperature) and dirty. Definitely overpriced. Pity there are no alternatives.

Technical issues with rooms, issue management is not good.

Ocena na stronie TripAdvisor 2.0/5

Kugulu Opinia zatwierdzona w TripAdvisor

I've been staying at this hotel once a year for the past few years. I see that things have deteriorated. While the view (if you have a Lakeview room) and the location are great, the rooms have technical issues and the service is not good enough to compensate. The heating in my room could not be turned off. The room was constantly too hot. When I called the reception, they sent a technician but I was told the issue would only be solved the next day by the technical team. They offered me to change rooms, but it was going to be too painful late at night. I asked them to make sure it gets fixed the next day so it would be ok for my following night. The following evening I came to the room after a long work day, I saw that they had left the windows open to cool down the room. No note or phone message to tell me whether or not the issue was fixed! (obviously not, because why leave the windows open in November otherwise?) Another colleague told me her room had the same issue. Yet another colleague woke up in the middle of the night with water sounds in the bathroom. The bathroom was flooded and could not be used. Again, they were told it would be fixed the next day. In this case it was fixed but no apology or compensation was offered. The receptionist they talked to said they were "not authorised" to offer compensation and they would need to check with the supervisor. I am really surprised at the number of issues and the handling of the issues. They should be proactively apologising and compensating the guests for such issues - both problems mentioned here impacts the quality of sleep. This is not acceptable.

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations this year. We fully understand your disappointment with the technical issues you encountered and the perceived lack of follow-up. Please note that our technical team is usually very responsive and does its utmost to intervene quickly, particularly with regard to heating settings. All our rooms are set to a central temperature, which our guests can adjust by a few degrees, but which cannot be completely deactivated for reasons of thermal comfort and safety. Regarding the opening of windows, we regret that this action was not accompanied by clear communication. This does not reflect the level of attention we wish to offer. We are also sorry for the inconvenience caused to your colleagues. Each situation should have been followed up with a more explicit apology and more proactive support on our part. We will make our teams aware of this to prevent it from happening again. We remain at your disposal for any further discussion and hope to have the opportunity to regain your trust during a future stay. Franck Fleury Cluster General Manager Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

Nice spot on the lake front, immaculate room.

Ocena na stronie TripAdvisor 5.0/5

RHCLB Opinia zatwierdzona w TripAdvisor

Booked last minute whilst travelling through the region, booked a lake view room which had an excellent view of the marina and lake. Staff were really friendly and helpful, providing metro tickets and brolleys etc, and convenient parking below the hotel. Metro station a short walk away. Room itself was immaculate, room and bathroom were clean and of a good size.

We warmly thank you for sharing your feedback following your stay. We are delighted to read that you enjoyed the view of the lake and marina, as well as the comfort and cleanliness of your room. It is nice to know that our team was able to assist you effectively and that you found the proximity to the metro and our parking service convenient. Some useful information: - Green Globe certification with the highest “platinum” level - Lake view room - Fitness facilities - Electricity terminals - Parking: 30 spaces at the hotel and 800 spaces (Ouchy parking lot) - FREE direct streetcar 100m away: 5 minutes to the station, 2 minutes more to Le Flon - And don't forget our famous ice creams We hope to have the pleasure of welcoming you back on your next visit to the region. Franck Fleury Cluster General Manager Mövenpick Hotel Lausanne Mövenpick Hôtel Geneva

Great spot for the lake

Ocena na stronie TripAdvisor 4.0/5

AlessandroM506 Rodziny - Opinia zatwierdzona w TripAdvisor

Perfect location, nice and clean rooms and toilets, very friendly check in and great facilities. We booked last minute two rooms for the family and it was also great value for money for a room with no lake view. Being just in front of the lake and by the restaurants and cafes along the promenade meant we could reach easily both the beach and the local amenities.

Thank you so much for your wonderful feedback! We're delighted that you enjoyed the hotel's ideal location, the cleanliness and comfort of our rooms and the warm welcome at check-in. It's a pleasure to know that your family stay went well and that you were able to take full advantage of our proximity to the lake, restaurants and local amenities. Your satisfaction is our greatest reward. We look forward to welcoming you again soon, whether for a short stopover or a longer stay by the lake. Yours sincerely, Franck Fleury Cluster General Manager Mövenpick Hotel Lausanne Mövenpick Hotel Geneva

Ocena klientów 5.0/5

Marcin N. Rodziny - Opinie potwierdzone ALL

Great feelings. Very great idea with free Swiss chocolates to try. Free, cold lemonade. Helpful personnel.

Dear Valued Guest, Thank you very much for taking the time to share your review following your recent visit at the Mövenpick Hotel Lausanne. I am delighted to read that you enjoyed your stay with us, especially the comfort of your room and the little touches such as our Swiss chocolate tasting and refreshing lemonade. Thank you also for highlighting the helpfulness of our team. I will be happy to share your compliments with everyone, and I am sure they will be encouraged by your kind words. We hope to have the pleasure of welcoming you back again soon for another pleasant stay in Lausanne. Best regards, Franck Fleury, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 778 Liczba opinii 9.3/10 Lokalizacja
  • 1 089 Liczba opinii 7.4/10 Pokój
  • 1 103 Liczba opinii 8.5/10 Obsługa
  • 11 Liczba opinii 5.2/10 Internet
  • 471 Liczba opinii 8.7/10 Śniadanie
  • 323 Liczba opinii 5.9/10 Czystość
  • 253 Liczba opinii 6.2/10 Klimat
  • 197 Liczba opinii 5.8/10 Udogodnienia

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