Mövenpick Lausanne 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 019

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Opis

O hotelu

  • Hotel z certyfikatem ALLSAFE

  • Wyjątkowy hotel nad brzegiem Jeziora Genewskiego

  • Darmowe centrum fitness z sauną

  • Wiele pokoi z widokiem na jezioro

  • 10 modułowych sal konferencyjnych z usługa cateringu

Nasze pokoje

Lokalizacja hotelu

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LOZANNA
Szwajcaria

Pozycja GPS:46.50829, 6.624128

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MOVENPICK RESTAURANT

Restauracja Mövenpick oferuje szeroki wybór dań ze świeżymi, sezonowymi specjałami. Ciesz się innowacyjnymi kreacjami w stylu brasserie w naszych ciepłych wnętrzach lub na tarasie z widokiem na Jezioro Genewskie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 2 019

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 713

Certyfikat Doskonałości 2024

Concerning lack of care for people with disabilities

Ocena na stronie TripAdvisor 1.0/5

LondonBlonde Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have stayed in this hotel a number of times before as it close to my office and found it perfectly adequate. As someone who has recently trained as a disability advocate, I am reporting my experience as I found it concerning. The room I was assigned was “adapted” with a wet room, wide bathroom door and toilet bars. However, the sink unit was at regular height, and the wall mounted soap dispenser at the sink was out of reach. Most importantly, the shower temperature indicator was broken so it was not possible to see if the water was hot or cold without turning it on. A person with a physical disability would have been sitting immediately under this, giving a high risk of scalding. During use, the water ran hot & cold, making me think the whole shower unit was out of order. The room was also immediately next door to the gym, so I was awoken at 6.40am by a person repeatedly dropping weights on the floor (I know this as I got up to check what the noise was!) As I would assume there are only a small number of adapted rooms, it seems a shame that this one is clearly in the most unfavourable location & subject to noise These things are minor inconveniences to a fully able bodied person as I am able to change rooms, but would be more significant for someone who may not have that choice. I reported this to two reception staff members (Theo and Maya) who could not have been less interested. Shame on you, Movenpick for providing a sub-standard experience for disabled guests - you are a big hotel chain and should do better

Madame, Monsieur, Nous avons bien reçu votre remarque concernant la qualité de la chambre Handicapé que vous avez récemment occupée, et nous vous remercions de nous avoir fait part de vos observations. Nous tenons tout d’abord à vous présenter nos excuses sincères si la prestation n’a pas été à la hauteur de vos attentes. Votre confort et votre satisfaction sont nos priorités, et nous regrettons que cette expérience ait pu être source de désagrément. Votre retour a été immédiatement pris en compte. Nous avons d’ores et déjà entrepris les démarches suivantes : • Une inspection approfondie de la chambre en question afin d’identifier et de corriger les points qui ne répondent pas aux standards de qualité. • Une évaluation de l’ensemble de nos chambres accessibles pour garantir leur conformité aux normes et leur parfaite fonctionnalité. Nous vous remercions pour vos précieux retours, qui nous permettent de nous améliorer constamment. Nous espérons sincèrement que vous nous donnerez l’occasion de vous accueillir à nouveau dans de meilleures conditions. N’hésitez pas à nous contacter directement si vous souhaitez échanger davantage à ce sujet. franck.fleury@movenpick.com Avec toutes nos excuses renouvelées et nos salutations respectueuses, Franck Fleury Cluster General Manager Mövenpick Hotel Lausanne Mövenpick Hôtel Geneva

Very nice stay !

Ocena na stronie TripAdvisor 4.0/5

Sightseer37900691172 Friends getaway - Opinia zatwierdzona w TripAdvisor

Very nice hotel near Lake Geneva . Check in was fast and employees very pleasant . The room was large and clean .the bed was very comfortable . Close to other hotels , restaurants and old town . The bar employees were very kind and helpful . The breakfast room was very bright and had nice accommodations and an excellent choice of options . We enjoyed our time at breakfast and the staff was efficient and kept the displays full and eye appealing . Thank you !

Dear Guest, Thank you for your note following your recent stay in our establishment. Thank you very much for your time. Thank you for mentioning the quality of the breakfast buffet. We have recently made a number of changes to improve both the quality of service and the quality of the products on offer. I am pleased to see that you appreciated the quality of our services. Some useful information: - Green Globe certification with the most at the “platinum” level - Lake view room - Fitness facilities - Electricity terminals - Parking 30 spaces at the hotel and 800 spaces (ouchy parking lot) - FREE direct streetcar 100m away: 5 minutes to the station, 2 minutes more to Le Flon - And don't forget our famous Ice Creams See you soon at Movenpick Lausanne Franck Fleury Cluster General Manager Hotel Mövenpick Lausanne Hotel Mövenpick Geneva

Wonderful Staff

Ocena na stronie TripAdvisor 5.0/5

Enjoying_adventures Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Beautiful views of Lake Geneva comes second only to the fantastic service at the Mövenpick. I have been staying here regularly for business in Lousanne for 18 months, and the staff have always gone out of their way to ensure the stay is as memorable and comfortable as possible. In particular, Vlad has been a familiar face throughout this 18 months and couldn’t do enough for us. He is a credit to this organisation and I hope to see him again on my next visit. It is rare in my experience to find someone who will go out of his way to ensure we are happy on each stay. Many thanks if you see this Vlad!

Dear Guest, Thank you for your note following your recent stay in our establishment. Thank you very much for your time. Many thanks for mentioning our collaborators, I'll be sure to share the message. I am pleased to see that you appreciated the quality of our services. Some useful information: - Green Globe certification with the most at the “platinum” level - Lake view room - Fitness facilities - Electricity terminals - Parking 30 spaces at the hotel and 800 spaces (ouchy parking lot) - FREE direct streetcar 100m away: 5 minutes to the station, 2 minutes more to Le Flon - And don't forget our famous Ice Creams See you soon at Movenpick Lausanne Franck Fleury Cluster General Manager Hotel Mövenpick Lausanne Hotel Mövenpick Geneva

Scenic Stay at Mövenpick Lausanne

Ocena na stronie TripAdvisor 5.0/5

Global27627051856 Rodziny - Opinia zatwierdzona w TripAdvisor

I had a wonderful stay at the Mövenpick Hotel Lausanne. The location by Lake Geneva is perfect, offering stunning views of the lake and Alps. My room was spacious, modern, and very comfortable, with thoughtful amenities like a Nespresso machine. The staff were friendly and attentive, and the breakfast selection was excellent, with fresh local produce. The hotel’s location is ideal for exploring Lausanne, with easy access to the city centre and public transport. I highly recommend it for anyone looking for comfort and beautiful scenery during their stay.

Dear Guest, Thank you for your note following your recent stay in our establishment. Thank you very much for your time. Many thanks for mentioning our collaborators, I'll be sure to share the message. I am pleased to see that you appreciated the quality of our services. Some useful information: - Green Globe certification with the most at the “platinum” level - Lake view room - Fitness facilities - Electricity terminals - Parking 30 spaces at the hotel and 800 spaces (ouchy parking lot) - FREE direct streetcar 100m away: 5 minutes to the station, 2 minutes more to Le Flon - And don't forget our famous Ice Creams See you soon at Movenpick Lausanne Franck Fleury Cluster General Manager Hotel Mövenpick Lausanne Hotel Mövenpick Geneva

Happy weekend at Mövenpick Laisanne

Ocena na stronie TripAdvisor 5.0/5

fstaub2010 Couples - Opinia zatwierdzona w TripAdvisor

Very nice hotel at lake geneva. Ice room overlooking lake, harbour and french alps. Thankyou for checkin to Ms. Nia and at ceckout to Ms. Eli. Special thanks to Camille Pors for the welcome note and to Housekeeping for the chocolate.

Dear Guest, Thank you for your note following your recent stay in our establishment. Thank you very much for your time. Many thanks for mentioning our collaborators, I'll be sure to share the message. I am pleased to see that you appreciated the quality of our services. Some useful information: - Green Globe certification with the most at the “platinum” level - Lake view room - Fitness facilities - Electricity terminals - Parking 30 spaces at the hotel and 800 spaces (ouchy parking lot) - FREE direct streetcar 100m away: 5 minutes to the station, 2 minutes more to Le Flon - And don't forget our famous Ice Creams See you soon at Movenpick Lausanne Franck Fleury Cluster General Manager Hotel Mövenpick Lausanne Hotel Mövenpick Geneva

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 799 Liczba opinii 9.4/10 Lokalizacja
  • 1 144 Liczba opinii 7.6/10 Pokój
  • 1 080 Liczba opinii 8.5/10 Obsługa
  • 17 Liczba opinii 4.7/10 Internet
  • 466 Liczba opinii 8.7/10 Śniadanie
  • 312 Liczba opinii 7/10 Czystość
  • 5 Liczba opinii 3.3/10 basen

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