Mövenpick Lausanne 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 917

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Avenue de Rhodanie 4, Lausanne, 1007 LOZANNA, Szwajcaria

Opis

O hotelu

  • Hotel z certyfikatem OK:GO ♿ Hotel z certyfikatem Green Globe 

  • Wyjątkowy hotel nad brzegiem Jeziora Genewskiego

  • Darmowe centrum fitness z sauną

  • Bezpłatny karnet transportowy i dogodny dojazd do centrum miasta

  • 10 modułowych sal konferencyjnych z usługa cateringu

Nasze pokoje

Lokalizacja hotelu

Mövenpick Lausanne

Avenue de Rhodanie 4, Lausanne
1007 LOZANNA
Szwajcaria

Pozycja GPS:46.50829, 6.624128

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MOVENPICK RESTAURANT

Restauracja Mövenpick oferuje szeroki wybór dań ze świeżymi, sezonowymi specjałami. Ciesz się innowacyjnymi kreacjami w stylu brasserie w naszych ciepłych wnętrzach lub na tarasie z widokiem na Jezioro Genewskie.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 917

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 728

Certyfikat Doskonałości 2025

Very nice stay

Ocena na stronie TripAdvisor 5.0/5

Sasha122156 Opinia zatwierdzona w TripAdvisor

The hotel is very well located, just a few steps from the metro station and close to the lake. The check-in was a breeze, we were given all necessary information. Our room was modern, spacious, clean and comfortable. Our request for new pillows was taken care of immediately. Breakfast was great with the variety beyond believe. We had dinner at the hotel’s restaurant and were not disappointed either. All staff members (at the reception, at the housekeeping, at the restaurant) were nice, friendly and professional. The location close to the long promenade allows you to take pleasant walks and even visit Olympic museum if you can climb the stairs. I highly recommend this establishment.

Dear Guest, Thank you very much for taking the time to share such a wonderful review of your stay with us. We are delighted to hear that you appreciated our convenient location, the smooth check-in process, and the comfort and cleanliness of your room. It is especially rewarding to know that our team was able to respond promptly to your request and that both our breakfast and restaurant offerings met your expectations. Your kind words regarding the friendliness and professionalism of our staff across all departments mean a great deal to us. Knowing that our location allowed you to enjoy pleasant walks along the promenade and visit nearby attractions makes us very happy. Thank you for highly recommending our establishment. We truly hope to welcome you back again in the near future. Franck Fleury Cluster General Manager Mövenpick Hotel Lausanne Möpvenpick Hotel Geneva

Ocena klientów 4.5/5

Tomasz L. Rodziny - Opinie potwierdzone ALL

Jedyny minus. 10.25 w niedzielę po gali FIM Awards pani kelnerka zwija ciepłe jedzenie. Ludzie są po balu mistrzów świata i wiadomo, że idą później spać, więc troszkę zrozumienia dla klientów, a nie zimny biznes i brak wyrozumiałości.

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your stay at the Mövenpick Hotel Lausanne. I am pleased to read that the service provided by our reception team contributed positively to your experience. However, I sincerely regret the inconvenience you experienced during breakfast on Sunday morning. Please note that our buffet breakfast on Sundays is served until 10:30am, as it is followed by our brunch service. That being said, I am truly sorry if certain items were cleared earlier than expected or if this was not communicated clearly in advance. Your remarks have been shared with the relevant team to ensure better coordination, especially during mornings following major events such as the FIM Awards Gala. We hope to have the opportunity to welcome you back for a more seamless experience. Best regards, Franck Fleury, General Manager

Overpriced and tired

Ocena na stronie TripAdvisor 2.0/5

CavolinoBruxelles Opinia zatwierdzona w TripAdvisor

Without proximity with IMD, nobody would stay here. I spent a week at this hotel, the only one close to IMD, quite disappointing. Room was too warm (no way to reduce temperature) and dirty. Definitely overpriced. Pity there are no alternatives.

Thank you for sharing your feedback. We are sincerely sorry to hear that your stay did not meet your expectations. We are particularly surprised that we were not informed of these issues during your stay. Our team is always available to intervene immediately and find a solution to ensure your comfort. Furthermore, this type of comment in no way reflects the feedback we usually receive, nor the quality of service we offer on a daily basis. The cleanliness and comfort of our rooms are essential points that we are committed to maintaining at the highest level. We hope to have the opportunity to welcome you back and offer you an experience that meets our standards. Franck Fleury Cluster General Manager Mövenpick Hotel Lausanne Mövenpick Hotel Geneva

Technical issues with rooms, issue management is not good.

Ocena na stronie TripAdvisor 2.0/5

Kugulu Opinia zatwierdzona w TripAdvisor

I've been staying at this hotel once a year for the past few years. I see that things have deteriorated. While the view (if you have a Lakeview room) and the location are great, the rooms have technical issues and the service is not good enough to compensate. The heating in my room could not be turned off. The room was constantly too hot. When I called the reception, they sent a technician but I was told the issue would only be solved the next day by the technical team. They offered me to change rooms, but it was going to be too painful late at night. I asked them to make sure it gets fixed the next day so it would be ok for my following night. The following evening I came to the room after a long work day, I saw that they had left the windows open to cool down the room. No note or phone message to tell me whether or not the issue was fixed! (obviously not, because why leave the windows open in November otherwise?) Another colleague told me her room had the same issue. Yet another colleague woke up in the middle of the night with water sounds in the bathroom. The bathroom was flooded and could not be used. Again, they were told it would be fixed the next day. In this case it was fixed but no apology or compensation was offered. The receptionist they talked to said they were "not authorised" to offer compensation and they would need to check with the supervisor. I am really surprised at the number of issues and the handling of the issues. They should be proactively apologising and compensating the guests for such issues - both problems mentioned here impacts the quality of sleep. This is not acceptable.

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations this year. We fully understand your disappointment with the technical issues you encountered and the perceived lack of follow-up. Please note that our technical team is usually very responsive and does its utmost to intervene quickly, particularly with regard to heating settings. All our rooms are set to a central temperature, which our guests can adjust by a few degrees, but which cannot be completely deactivated for reasons of thermal comfort and safety. Regarding the opening of windows, we regret that this action was not accompanied by clear communication. This does not reflect the level of attention we wish to offer. We are also sorry for the inconvenience caused to your colleagues. Each situation should have been followed up with a more explicit apology and more proactive support on our part. We will make our teams aware of this to prevent it from happening again. We remain at your disposal for any further discussion and hope to have the opportunity to regain your trust during a future stay. Franck Fleury Cluster General Manager Mövenpick Hotel Geneva Mövenpick Hotel Lausanne

Nice spot on the lake front, immaculate room.

Ocena na stronie TripAdvisor 5.0/5

RHCLB Opinia zatwierdzona w TripAdvisor

Booked last minute whilst travelling through the region, booked a lake view room which had an excellent view of the marina and lake. Staff were really friendly and helpful, providing metro tickets and brolleys etc, and convenient parking below the hotel. Metro station a short walk away. Room itself was immaculate, room and bathroom were clean and of a good size.

We warmly thank you for sharing your feedback following your stay. We are delighted to read that you enjoyed the view of the lake and marina, as well as the comfort and cleanliness of your room. It is nice to know that our team was able to assist you effectively and that you found the proximity to the metro and our parking service convenient. Some useful information: - Green Globe certification with the highest “platinum” level - Lake view room - Fitness facilities - Electricity terminals - Parking: 30 spaces at the hotel and 800 spaces (Ouchy parking lot) - FREE direct streetcar 100m away: 5 minutes to the station, 2 minutes more to Le Flon - And don't forget our famous ice creams We hope to have the pleasure of welcoming you back on your next visit to the region. Franck Fleury Cluster General Manager Mövenpick Hotel Lausanne Mövenpick Hôtel Geneva

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 784 Liczba opinii 9.4/10 Lokalizacja
  • 1 099 Liczba opinii 7.3/10 Pokój
  • 1 100 Liczba opinii 8.6/10 Obsługa
  • 10 Liczba opinii 5/10 Internet
  • 468 Liczba opinii 8.9/10 Śniadanie
  • 328 Liczba opinii 6/10 Czystość
  • 260 Liczba opinii 6.3/10 Klimat
  • 198 Liczba opinii 5.8/10 Udogodnienia

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