艾格今根瑞享酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 527 评论

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Höhenstrasse 12, 4622 艾格金根, 瑞士

描述

酒店其他优惠

  • ALLSAFE 认证酒店

  • 137 间客房和套房

  • 两个餐厅、一个酒吧和全景露台

  • 多功能会议室

  • 酒店前面就有 180 个停车位和充电桩

我们的客房

酒店位置

艾格今根瑞享酒店

Höhenstrasse 12
4622 艾格金根
瑞士

GPS:47.32659, 7.813272

电话
传真 +41 62 389 19 19

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  527 评论

TripAdvisor 评级  4.0/5  696 评论

“Disappointing Experience – Far Below Mövenpick Standards”

Tripadvisor 评级 1.0/5

Travel54298075461 家庭住宿 - 经 TripAdvisor 认证的评论

Our stay at Mövenpick Egerkingen was a disaster, especially during breakfast. Guests were segregated into groups and served drastically different breakfast qualities in adjacent halls. While one group enjoyed a rich and fresh spread, our group was given stale, limited, and unhygienic options, including dirty glasses, smudged tableware, and unclean tablecloths. Worse, we had to set our own tables and fetch napkins. Adding to the humiliation, a staff member blocked access between the areas, enforcing this segregation and making guests feel like second-class citizens. When we raised concerns, staff dismissed us with a smile, offering no explanation or solution. This discriminatory and unprofessional behavior is unacceptable for Mövenpick. Travelers, especially from Turkey, should avoid this hotel. Think twice before booking—you might be classified as “B-class” instead of receiving the premium experience promised. Mövenpick Egerkingen has failed on all fronts. .

Dear guest Thank you for taking the time to share your experiences with us. We take this opportunity to explain some aspects of your review: We would like to make it clear that travel agencies have the opportunity to individually choose which services they book for breakfast. The tour guides receive a detailed overview from the travel agency about what is included in the breakfast. Based on this selection, our restaurant organizes the separate breakfast buffet under the agreed conditions. Our employees implemented the travel agency's instructions exactly. This is not a form of discrimination, nor is it a lack of respect or hospitality. The quality of our breakfast corresponds to the travel agency's orders. The separation of the groups you perceive is in no way an expression of hierarchy or status differentiation, but rather results from the organizational framework conditions mentioned above. If you have any questions about breakfast selection, we recommend contacting the tour guide directly, who has received all the information from the travel agency. Kind regards Mövenpick team

Perfect Stay… If You Love Disappointment

Tripadvisor 评级 1.0/5

Pelin Ö 经 TripAdvisor 认证的评论

Review: Where do I start? This hotel truly redefines the concept of “getting away” — mostly because it’s miles away from the city center. • The Rooms: If you enjoy sleeping in a shoebox, you’ll love the tiny beds they offer. Perfect for anyone who doesn’t mind waking up with back pain. • Breakfast: An absolute culinary masterpiece — if stale croissants two days in a row are your idea of fine dining. Bon appétit! • The Staff: Ah, the staff! Their charm is only surpassed by their rudeness. Want some bread from the lobby? Too bad! Apparently, bread has a VIP section you’re not allowed into. Overall, a fantastic place if you want to pay for the privilege of regretting every second of your stay. Save your money, and more importantly, your sanity.

Dear guest, Thank you very much for your review. We take note of your comments. The location of the hotel is indeed a bit remote, but we offer a quiet atmosphere and good access to the motorway. Our breakfast buffet is prepared fresh every day and is aimed at the needs of our international guests. We value your feedback and will continue to work to improve our service. Best regards Mövenpick Team

hospitality of your staff Mr Bilel

Tripadvisor 评级 4.0/5

John T 经 TripAdvisor 认证的评论

Mr Bilel in the hotel buffet breakfast restaurant was very helpful and accomodative to ensure my family breakfast requirement is fulfilled.. i highly recommend him for being do accomodative. Although restaurant is only open from 7am he allowed me in by 6.45 am. i stayed in 21 & 22 Sept , room 522

Dear Guest, Thank you so much for your kind words! We're delighted to hear that Mr. Bilel provided you with excellent service during your stay. We will be sure to share your positive feedback with him, as it's always wonderful to recognize our team members who go above and beyond. We hope to welcome you and your family back to Mövenpick Egerkingen in the future! Best regards, The Mövenpick Egerkingen Team

Excellent service

Tripadvisor 评级 3.0/5

janesI4907HJ 经 TripAdvisor 认证的评论

We stayed one night in this hotel. It's good value for money. The service at the front desk was great and welcoming. The breakfast was good too - there are a lot of options (fruits, cold cuts, bacon & eggs etc). What I think could be improved: Ventilation in the rooms. The rooms are quite dated. I don't have any allergies but after sleeping in the hotel, I felt like my nose was blocked of the dust. I am not sure if this is because of the carpeted floors or ventilation. Also the pillows were not comfortable. The parking in this hotel was not free. As the hotel is not situated downtown, we were assuming it's free but it is not (our mistake). I could not find this information from their website so maybe it's worth adding this information so that the guest know about this. Finally, even if the breakfast was good, I sometimes found there were too much things - huge pot filled with sausages, scrambled eggs etc. And this was just before the breakfast time was about to end. To reduce the wastage and be more ecological, they could put less (in terms of quantity) food and fill in the pots / trays when needed. But all in all, we had a pleasant stay in this hotel.

Great hotel + Fantastic service.

Tripadvisor 评级 5.0/5

Joseph C 商务住宿 - 经 TripAdvisor 认证的评论

Stayed 2 nights Movenpick Egerkingen with a group of tourist. Nice spacious airy rooms. Everything working order. Shower a little weak but maybe because my room is on the fifth floor. The receptionist Check in was fast and efficient. Did not get her name but was a Turkish lady who’s been with the hotel for 3-4years. Very polite kind and helpful. Another staff worth mentioning is Julia, she’s was very efficient, smiley and willing to help. Breakfast was great and friendly staff who goes out of the way to please. During my stay, coincided with many bus loads of Indian tourist. Amidst all the chaos, the staff went above to serve us. Great job. Will live to stay again. Joseph

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其他网络用户评价我们的酒店

  • 349 评论 8.5/10 位置
  • 560 评论 6.6/10 房间
  • 419 评论 7.4/10 服务
  • 8 评论 3.6/10 上网
  • 241 评论 7.4/10 早餐
  • 212 评论 4.1/10 性价比
  • 184 评论 6.9/10 清洁度
  • 97 评论 5.9/10 氛围

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