宜必思巴塞尔班霍夫酒店 2.5 星

客户意见评级 (ALL 评级) 4.6/5 1,558 评论

宜必思巴塞尔班霍夫酒店 - Image 1
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描述

酒店其他优惠

  • 您可免费使用整个巴塞尔市的公共交通

  • 步行 3 分钟即可到达火车站,乘坐公交车 20 分钟即可抵达机场

  • 乘坐有轨电车 16 路和 2 路可前往老城和展览中心,两个车站都在酒店外面

  • 免费无线网络覆盖整个酒店

我们的客房

酒店位置

宜必思巴塞尔班霍夫酒店

Margarethenstrasse 33-35
4053 巴塞尔
瑞士

GPS:47.546829, 7.584274

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

BAR

在酒吧尽情放松:宜必思酒吧全天候开放,是您约见朋友、放松身心的绝佳场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,558 评论

TripAdvisor 评级  4.0/5  1,136 评论

卓越奖 2024

Very convenient

Tripadvisor 评级 4.0/5

Mark R 经 TripAdvisor 认证的评论

Rooms somewhat basic but reasonably priced for Switzerland. Very convenient location around the corner from the train station. Getting to the airport is also extremely easy, especially with the included public transit pass. Breakfast was quite good.

Dear Mark R, Thank you for your positive feedback! We are delighted that you found our location convenient and enjoyed our breakfast offerings. Your comments about the room amenities are appreciated, and we strive to provide value during your stay. Best regards, ibis Basel Bahnhof

Short stay

Tripadvisor 评级 3.0/5

philiplk Solo travel - 经 TripAdvisor 认证的评论

I stayed here for a night. The location is convenient about a 5 min walk from the basel main train station. Room is modest and I had to ask for a kettle from the reception. Bathroom is small with a walk in shower. The pillows are very flat and do not provide any support. Room was quite hot even on a cold night and with the air con switched on. I left the window open but the traffic noise was loud.

Dear philiplk, Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient for your short stay. We apologize for the inconvenience you faced regarding the room amenities and the noise disturbance. Your comments are valuable to us, and we will address these issues with the relevant teams to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Warm regards, ibis Basel Bahnhof

No communication

Tripadvisor 评级 1.0/5

DanOrlando1 Friends getaway - 经 TripAdvisor 认证的评论

Booked the hotel a while ago, unfortunately our flights were changed by the airline which left us unable to use the booking. Contacted the hotel and was met with no response at all. I understand rates are non refundable but the to be completely ignored is very disappointing and has put me off using the Accor brand in the future.

Dear Dan, We sincerely apologize for the lack of communication and the inconvenience caused by the situation with your booking. We understand your frustration and regret any disappointment experienced. Rest assured that we will address this issue internally to prevent such occurrences in the future. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a better experience. Best regards, ibis Basel Bahnhof

Clean and quiet close to Basel SBB with free public transport tickets provided

Tripadvisor 评级 5.0/5

MrsBa13 经 TripAdvisor 认证的评论

Stayed here for a night in June as a connection stopover before getting the ICE train to Germany.  The hotel is in a fantastic location for Basel SBB central station, being a five minute walk to and from there.  The hotel additionally provides an unlimited public transport ticket to get you around the city for free for the duration of your stay (as a one night stay we had a 48 hour ticket for each of us), which was absolutely fantastic and enabled us to see a lot more of the city than we probably would have as public transportation can be very pricey in Basel.  Whilst the room was slightly dated (this is a budget hotel after all!), it was meticulously clean and quiet which as a connection hotel for us was very important to get a good nights rest in after a long day travelling, and another ahead of us.  The staff were very friendly and extremely helpful and spoke several languages to help guests with their queries seamlessly.  We opted into the breakfast as we had an early connection to make and this was plentiful, fresh and of good quality.  There was a staff member constantly checking food to ensure it was replenished. There are additionally many cafes in the close vicinity and at the station if you have more time however.  Would absolutely recommend for a quick, clean and quiet stopover.

Dear MrsBa13, Thank you for choosing to stay at ibis Basel Bahnhof and for taking the time to share your experience. We are delighted to hear that you found our hotel clean, quiet, and conveniently located near Basel SBB. It is wonderful to know that you appreciated the complimentary public transport tickets provided, allowing you to explore the city easily. We are glad that you enjoyed the breakfast and the service provided by our friendly and multilingual staff. Your feedback on the room is duly noted, and we will strive to make improvements where possible. We truly value your recommendation and hope to welcome you back for another quick, clean, and quiet stopover in the future. Warm regards, ibis Basel Bahnhof

Clean, tidy, helpful.

Tripadvisor 评级 4.0/5

Kevin D 经 TripAdvisor 认证的评论

Nice clean and tidy hotel. Basic as you should expect from Ibis. But nothing to complain about. Very friendly and helpful staff. Everyone spoke English which helped me as I am ashamed my German is very poor. Also good location. Near to the railway station and with two tram stops right outside.

Dear Kevin, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean, tidy, and our staff helpful. We take pride in offering a comfortable stay in a convenient location. It's great to know that our team's friendliness and English-speaking skills enhanced your experience. We look forward to welcoming you back in the future. Warm regards, ibis Basel Bahnhof

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其他网络用户评价我们的酒店

  • 1,214 评论 9.7/10 位置
  • 1,066 评论 6.6/10 房间
  • 1,145 评论 9.1/10 服务
  • 28 评论 8.9/10 上网
  • 513 评论 8/10 早餐
  • 432 评论 8.1/10 清洁度

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