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ibis budget 巴塞尔普拉特恩酒店 1 星

客户意见评级 4.0/5 1,977 评论

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酒店其他优惠

  • 获得“安心悦界”认证的酒店

  • 良好的电车和火车交通网络,方便前往展览中心和巴塞尔市中心

  • 距离购物中心和餐厅不到 500 米

  • 接待处全天候提供服务

  • 为我们的客人提供私人停车场和车库(收费)

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 12h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车付费服务
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 全禁烟宾馆
  • 空调
  • 酒店使用的语言
餐饮
  • 早餐付费服务
  • 小吃和饮料机付费服务

酒店位置

ibis budget 巴塞尔普拉特恩酒店

Grüssenhölzliweg 11
PRATTELN
4133 巴塞尔
瑞士

电话: +41618237300

传真: (+41)618237310

从 12h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    EUROAIRPORT 达到 17.7公里 / 11 英里

  • 乘飞机

    ZURICH INTERNATIONAL AIRPORT 达到 80公里 / 49.71 英里

  • 乘火车

    BAHNHOF PRATTELN 达到 0公里 / 0 英里

GPS :47.526654, 7.692835

我们的客房

三人房,配备双人床(150 厘米 x 200 厘米/59 英寸 x 79 英寸)和双层床(80 厘米 x 200 厘米/31 英寸 x 79 英寸)

  • 最多人数: 3
  • 客房内的无线网络
  • 办公桌

双床房,配备两张单人床(80 厘米 x 200 厘米/31 英寸 x 79 英寸)

  • 最多人数: 2
  • 客房内的无线网络
  • 办公桌
客房


ibis budget 巴塞尔普拉特恩酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.0/5

1,977 评论

tripadvisor

TripAdvisor 评级 3.5/5

411 评论

A great place to stay

Tripadvisor 评级 5.0/5

Sightseer663776 Business - 14/07/2019 经 TripAdvisor 认证的评论

It was great staying in this hotel. I arrived late and they had food ready to buy. The room was comfortable in a cool environment. I will be back to continue my stay. However, be prepapred to pay for parking fee if you came with a car. Otherwise, I had a happy stay.

Horrible Check-in!!!

Tripadvisor 评级 1.0/5

Urs W Friends getaway - 13/02/2019 经 TripAdvisor 认证的评论

I already have been requested to give feedback, what I have done. I hope that you have taken notice that I have had the worst check-in in my entire life. Not acceptable for an international branded Hotel.

You don't even get what you paid for

Tripadvisor 评级 2.0/5

drakyurek Family - 15/10/2018 经 TripAdvisor 认证的评论

Pros:- Location is pretty good. Not too far away from Basel (~15 mins). A Coop & Shopping Center next to it so that you can buy food or supplies. Behind the Shopping Center such that there is almost no noise.Cons:- Paid parking: For a location so far away from the city, I have no idea why the parking is paid.- No heating: This was a huge disappointment. The AC blows cold air. No temperature dial.- Uncomfortable and dirty beds: stains on beds, cobwebs on the walls, dead insects hanging from the ceiling.

Good day, We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused. The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us. Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter. Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that. With kind regards Your ibis budget Basel Pratteln.

Good experience!

Tripadvisor 评级 4.0/5

RubenGlobetrotter Family - 28/08/2017 经 TripAdvisor 认证的评论

Overall the hotel was a nice experience and I recommend it. I would certainly stay there again if I need! PROS The hotel is well situated in a quiet and safe neighborhood, close to the highway, and 10 minutes away from Basel by train, there is a train station 10 – 15 minutes walking distance and trains run every 10 minutes. It offers free parking, in front of the hotel and in the basement, otherwise it’s easy to find a place to park around in the neighborhood. The rooms are clean and the personnel of the hotel is very friendly and helpful, there is a young lady that speaks at least 4 languages (EN, DE, FR & ES) and she made us feel very welcomed and helped us with very useful information, it was our 1st time in Switzerland. The hotel offers also as a courtesy to the guests a transport card that allows you to use buses, trams & trains for free for the time of your stay, which was very useful as we wanted to visit the city and it seems there are not many parking places and they can be quite expensive (compared to other countries in Europe) It’s very close also to an Ikea shop and a shopping mall. CONS The rooms are a bit smaller compared to similar Ibis Budget in other countries like Germany and Austria, we stayed there in 2 occasions and in both of them there was not enough shower liquid, I always bring some from home just in case, so that was not really an issue.

Perfect hotel for one night. Good beds. Near the highway, but quiet location

Tripadvisor 评级 5.0/5

karinv932 Friends getaway - 15/08/2017 经 TripAdvisor 认证的评论

A perfect hotel for one night. The beds were perfect. The room is small but everything you need is there. The shower room is perfect. Good quiet location not far from the highway. Good price. Breakfast is modest, could be a bit cheaper.

Ibis Basel

Tripadvisor 评级 3.0/5

alexandergT135GS Business - 28/06/2017 经 TripAdvisor 认证的评论

Car park very limited to spaces. Original room had no air conditioning. Had to request new room, new room had air conditioning and was very present. Beds very confitable had a goo night sleep. Hotel extremely animal friendly.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Comfortable !

Tripadvisor 评级 4.0/5

RosaF2305 Friends getaway - 22/06/2017 经 TripAdvisor 认证的评论

Comfortable, clean and nice staff. Very good choice for an hotel to stay for a short period of time! the breakfast tasted like home made! The room is simple but the mattress is good to sleep.Next year I will be there again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

My Review

Tripadvisor 评级 2.0/5

Journey799333 Business - 04/09/2016 经 TripAdvisor 认证的评论

Location was a real shock, in the corner of an industrial/retail complex. Room was clean as were bedding/towels. Breakfast was terrible and very poor value for money. Walk from station was difficult as often no pavement and poor lighting. There is a really good new McDonald's around the block; highlight of my stay. I will not be going back

Dear TripAdvisor Member Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ibis budget Pratteln

Overnight stay on Road Trip

Tripadvisor 评级 5.0/5

steveprill Solo travel - 18/06/2016 经 TripAdvisor 认证的评论

This was just a quick stop off for sleep, shower and breakfast after 16 hours of driving. Arrived about 11pm and was greeted very politely in English (the guy on check in / reception told me he looks at the car registration plates as you pull in to the car park and tries to great you in your own language). The room was basic but spotless and had everything i needed, including a TV with channels in a number of languages, including BBC1 and BBC2. Unlimited Continental style buffet breakfast is included as is a 1 hour slot of free Wi Fi. If you want luxury and silver service dinners then this is not for you, but if you need a break while travelling it's spot on and for around £40.00 you really couldn't ask for more

Dear Steve We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Pratteln

Very practical hotel

Tripadvisor 评级 3.0/5

Austerlitz73 Business - 27/09/2015 经 TripAdvisor 认证的评论

You will surely not recall this hotel for its style and beauty and not even for its location (n the middle of an industrial site in the immediate outskirts of Basel -unless you plan to go shopping to Ikea or to the numerous shops nearby) but it is very practical (the tram n. 14 takes you directly to the city center in 20 min and the tram station is "only" 10 min walk from the hotel), clean and organized and last but not least also quite convenient (with private outdoor and indoor parking included in the room price). If the hotels in the center of Basel are too expensive or fully booked, well, this hotel might be quite good an option.

Dear sir, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. At Ibis Budget, we strive to provide a superior service experience for every customer. That's why your feedback is very important for us. Thank you again for sharing your experience, and we hope to welcome you again. The management

Overnight stay

Tripadvisor 评级 2.0/5

Anth889 Couples - 12/09/2015 经 TripAdvisor 认证的评论

Rooms are tiny, you step into the shower which is next to the bed (a little cubicle) the water flows out and floods the floor..... You don't get a bathmat only two very small thin towels! Bed was awful to sleep in. I've slept in better caravan parks, I actually felt like I was camping. The young lady on the desk was very helpful and friendly, setting us in the right direction for dinner which we were able to walk to. I'm rating the service as very good - this is purely being rated on the staff member not the overall hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotter than s...t in Prattein

Tripadvisor 评级 1.0/5

Graeme R Family - 17/07/2015 经 TripAdvisor 认证的评论

It was a hotel. It was a hot day. I like the fact that I only stayed one night. I did not like the room. The AC did not work and the windows opened only a little. It was a miserable night sweating in the room. One of the worst experiences I've ever had in a hotel.

Dear gwranike, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Ibis budget Basel Pratteln Team

Absolutely Awful!

Tripadvisor 评级 1.0/5

dai_gomes Business - 22/06/2015 经 TripAdvisor 认证的评论

The design of the room is terrible and the size of it is a real joke. The "budget" part actually means that you are paying hotel price, but would be better off in a hostel as they have much higher quality than this. Room was dirty, the curtain was falling apart and the place seems like it hasn't seen a coat of paint for 20 years.

Dear dai_gomes, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Basel Pratteln Team

Basic but good

Tripadvisor 评级 4.0/5

GeoNL Solo travel - 17/06/2015 经 TripAdvisor 认证的评论

At Ibis you know what you get, this accomodation is fine for a couple of days and cheaper then other hotels in the area. Situated at a commercial/industrial estate but the railway station is only 600 meters away so Basel and many other places are not that far away!

Dear GeoNL, We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Basel Pratteln Team

Stay 19-22 May 2015

Tripadvisor 评级 4.0/5

coalyardrly Solo travel - 25/05/2015 经 TripAdvisor 认证的评论

Clean hotel with good access to Pratteln station. Just 7 minute train ride from Basel SBB station, but cheeper than city centre prices. Rooms clean but basic, ensure you have a Swiss plug converter for sockets. Second time I have used hotel and would use again. Only 1 lift so quicker to use stairs at Breakfast!

Dear coalyardrly, We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Basel Pratteln Team

Trip through Europe

Tripadvisor 评级 4.0/5

Carol D Family - 12/10/2014 经 TripAdvisor 认证的评论

The staff were very friendly, especially Victoria. The room was small, but clean typical of all Ibis hotels. Good location, free bus, train & tram tickets (for all guests). Breakfast was very limited.

Thanks for your comment We hope to welcoming you soon again in our hotel. Your team Ibis budget Basel Pratteln

Not the best location,

Tripadvisor 评级 2.0/5

Kukui_Aloha Couples - 20/09/2014 经 TripAdvisor 认证的评论

My wife and I spent 2 weeks traveling through Europe with no itinerary or plans. The Ibis Hotel chain was our backup plan for any nights we could not find a cozy little B&B tucked away in some romantic spot. We stayed at Ibis Hotels due to their fair price, consistency in good service, clean rooms and not to be forgotten . . . . their great staff. However, this location was the exception to the rule. There were a few minor issues that a traveler might want to be aware of. 1). The electric switches are designed so that the adapters for U.S. electric devices; cell phone chargers, computer adapters, hair dryers, would not fit into the wall plugs. 2). The Hotel WiFi was difficult to access and extremely slow, worse than a dial up speed. 3). Room location. Beaware that if you are located in the front of the Hotel near the entrance you will not be able to open the window due to all of the cigarette smoke from the people all standing outside the entrance. The smoking area should not be near the front entrance where Guests arrive or affect the rooms. 4). Location. The Hotel is located in a commercial area with poor access to the city center. The location is freeway / highway accessible with a small shopping area within walking distance; groceries, snacks ( small indoor mall ). 5). Just an FYI for the Hotel. The morning Host seemed more interested in chatting with friends than taking care of the Guests. This was the only Ibis Hotel during our two week travels through Europe that I would not recommend.

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Basel Pratteln. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Your ibis budget Basel Pratteln hotel

excellent budget hotel

Tripadvisor 评级 4.0/5

pagheca 09/09/2014 经 TripAdvisor 认证的评论

clean, well build and almost brand-new. Easy to reach from the high-way and with free parking and wifi, something you really need when quickly moving from distance locations. Obviously is basic, but this particular F1-like hotel is great compared to other I have been recently. Well managed, quiet and safe. Only problem the cost, almost at the same level of an ibis. But this is what you get in Switzerland.... and nothing compared to other hotel.

Guten Tag, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis budget Basel Pratteln die Zeit genommen haben, unseren Fragebogen zu beantworten. Die ibis budget setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Wir hoffen, Sie schon bald wieder in einem unserer Hotels begrüßen zu dürfen. Mit herzlichen Grüßen. Ihr ibis budget Basel Pratteln

Good hotel

Tripadvisor 评级 4.0/5

elizacheong1 Friends getaway - 12/06/2014 经 TripAdvisor 认证的评论

The receptionist is very polite and helpful. The room is simple, very comfortable and clean with reasonable price. The location is a bit far from the SBB station but is still acceptable. It is better to have hair dryer inside the room just like other ibis hotel.

Thank you for your positive comment. We hope that we can welcome you again in our hotel soon. Ibis budget Basel Pratteln Team

Ibis Basel

Tripadvisor 评级 5.0/5

Richard B Solo travel - 25/04/2014 经 TripAdvisor 认证的评论

Although quite close to the autbahn the hotel was a little hard to find so signs from the main road would help. The hotel itself was immaculate. The staff very welcoming and friendly and signing in was completed very quickly. The room was very clean, tidy and comfortable. I had an excellent night's sleep and an enjoyable breakfast in the morning. I would definitely recommend this hotel.

Das ganze Ibis budget Hotel Team Basel Pratteln möchte sich recht schön bedanken für Ihre tolle Kommentare. Die helfen uns täglich unser Service zu verbessern. Wir würden uns freuen Sie bald wieder in unserem Haus begrüssen zu dürfen

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