Mövenpick Zurich Regensdorf 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 474 件のレビュー

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Mövenpick Zurich Regensdorf - Image 1
Mövenpick Zurich Regensdorf - Image 2
Mövenpick Zurich Regensdorf - Image 3
Mövenpick Zurich Regensdorf - Image 4
Im Zentrum 2, 8105 ZURICH REGENSDORF, スイス

説明

ホテルのその他の情報

  • An ALLSAFE-certified hotel

  • Largest hotel-Congress Hall, in Zurich

  • Only 20 minutes from the center and Zurich Airport

  • A restaurant with atrium garden and bar

  • Direct access to the Migros Fitness Park (fees apply)

当ホテルの客室

ホテル所在地

Mövenpick Zurich Regensdorf

Im Zentrum 2
8105 ZURICH REGENSDORF
スイス

GPS:47.43105, 8.467575

電話番号
ファックス +41 44 871 50 19

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

TRATTORIA CIAO

Enjoy typical Italian creations in our Trattoria Ciao, or its garden. We offer a wide choice of Italian specialties as well as pizza and pasta dishes combined with the perfect Mövenpick wine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  474 件のレビュー

トリップアドバイザーの評価  4.1/5  921 件のレビュー

Exceptional Customer Service, and a great location

トリップアドバイザーの評価 5.0/5

rasheshcpatel トリップアドバイザー認証口コミ

• Customer Service: Truly exceptional customer service. I had contacted the hotel a couple of months prior to my stay to inform them of a late check-in and to inquire about airport pickup. Every staff member who responded did so within an hour, providing detailed information regarding pickup costs, timing, and meeting points. Upon arrival, the night staff was courteous and understanding of our fatigue from travel. They expedited the check-in process efficiently so we could quickly get to our room and rest. Please note: the hotel places a temporary hold of €54 on your credit card as a deposit, which is released a few days after check-out. Additionally, a €31 city tax is payable at check-out. • Location: Located about a 30-minute drive from Zurich Airport. While the hotel offers an airport pickup service, you can also opt for an Uber if preferred. For families, there’s also a dedicated kids' playground on-site, making it a great choice for those traveling with children. • Nearby Shopping Centre: Within walking distance of the hotel, there is a convenient shopping centre featuring a variety of retail stores — both food and non-food, similar to what you’d find at Curry’s Digital. You'll also find several cafés nearby, perfect for a quick snack or coffee break. There is also a post office close to the hotel that offers currency exchange services, which was a helpful bonus for international travellers. • Cleanliness: Cleanliness is clearly a top priority at the hotel. Public areas were well-maintained, and our rooms were spotless. Housekeeping was detailed, and complimentary bottled water was provided daily. • Room: We had booked one single room and one double room, and both were ready and well-prepared for our arrival. The rooms were spacious, comfortable, and well laid out. Each came equipped with ample tea and coffee supplies, which were replenished regularly. The beds were cosy, and the overall room design made for a pleasant and restful stay. It’s evident that attention to detail is part of the hotel’s standard.

Dear Rashesh, Many thanks for your review. We appreciate you taking the time to highlight various aspects of your stay. Your satisfaction on all our services makes us more than happy and confirms our efforts for an exceptional hospitality. We're delighted our team could assist with your airport transfer inquiries and ensure a smooth check-in process despite your late arrival. It's wonderful you found the rooms spacious and well-equipped, particularly appreciating the tea/coffee facilities and daily housekeeping service. We're also glad our proximity to the shopping centre and transport links contributed positively to your stay in Zürich. We look forward to welcoming you back. Best wishes, Mövenpick Hotel Zürich Regensdorf

Good Mövenpick hotel, outside of the city centre, with great staff

トリップアドバイザーの評価 5.0/5

Swissdiver トリップアドバイザー認証口コミ

I chose this hotel as I didn't have to be in the city centre on that night. Because of its location (17 minutes train ride plus 3 minutes on a bus or 10-15 minutes by foot), the price was attractive. I was nicely welcomed, and upgraded to a premium room. It was large, with an excellent bed. Bathroom was well equipped although I prefer a shower to a bathtub. Good breakfast. And very important, great staff. A nice option when staying in the area.

Dear Guest, We truly appreciate you taking the time to share your experience with us. We are delighted that your stay at Mövenpick Hotel Zürich Regensdorf met your expectations. Your warm words about the premium accommodation experience mean a lot to us. The spaciousness of your upgraded quarters and the comfort of your bed contributed to creating a pleasant environment for your rest. Regarding your feedback about the bathroom setup, we apologize for any inconvenience caused. Our accommodations offer different configurations to suit various preferences. Finally, we are pleased that you found value in our strategic location and highlighted the professionalism of our personnel. The quality of our breakfast service also adds to the overall experience we strive to deliver. We look forward to welcoming you back during your next visit to the area. Best regards, Mövenpick Hotel Zürich Regensdorf

Expensive, with no pool.

トリップアドバイザーの評価 4.0/5

monobrow236 トリップアドバイザー認証口コミ

One night stay after watching the Lionesses in Zurich at Euro 2025. Train station a 10 minutes walk and then a short ride into central Zurich. Booked the hotel via hotels com based upon two key criteria. Free parking and a swimming pool. The hotel has neither. Parking is CHF 20 per day and the pool is in a separate facility and costs CHF 33 per person. The receptionist acknowledged that the pool details are incorrect on booking.com and other sites and said the hotel had been in contact to get the details updated. The hotel itself is pretty smart inside, and unimpressive from the outside, in a strange location attached to a small shopping centre in the middle of a residential area. Our queen/queen premium room was large and the a/c worked well. The mattresses were extremely comfortable. Unfortunately the pillows were pathetic, with no stuffing in them at all. Bathroom was clean, however the shower did not have decent water pressure. We booked half board, which given the prices in the restaurant appeared to represent excellent value. We only popped into the restaurant late, after the match, for a quick bite to eat so did not have the full 3 courses on offer. My daughter's soup was incredibly salty, howeverB both mine and my wife's mains were excellent and the waiter was very accommodating. Prices looked extortionate (it cost us CHF 11.80 / GBP 10.50 for a large bottle of sparkling water!) Breakfast was decent, as you would expect, with a good choice of hot and cold dishes.

Dear Guest, We appreciate you taking the time to share your detailed feedback about your stay. We are delighted that the accommodations met your requirements, with spacious quarters and well-functioning climate control. The comfort of our beds has received your recognition, which brings us satisfaction. However, we regret that some aspects of your stay did not meet your expectations. We must clarify that our wellness facilities are operated by our partner Migros Fitness Park, offering hotel guests a 40% discount on their services. Regarding the parking arrangements, we maintain competitive rates compared to similar establishments in the area. Your comments about the water pressure and bedding comfort have been noted. Nonetheless, we are pleased to learn that you enjoyed our culinary offerings. The breakfast selection and restaurant service standards remain among our distinguishing features. We would welcome the opportunity to serve you again in the future. Best regards, Heinz Krähenbühl, General Manager

Serene and Calm Stay..worth it!

トリップアドバイザーの評価 5.0/5

priyanka d ファミリー - トリップアドバイザー認証口コミ

Calm, clean and serene..we got a beautiful family room. A minute away from the bus stop. Thanks to Angela at the front office! A great breakfast spread...with a hospitable staff..Shout out to Vivian!! Overall a great stay with a homely feel and great housekeeping service for 5 days. Will stay again for sure.

Dear Priyanka, We truly appreciate you taking the time to share your experience with us. Your wonderful feedback brings joy to our entire team at Mövenpick Hotel Zürich Regensdorf. Our accommodation team takes pride in maintaining the guest rooms to ensure a restful atmosphere, while our dining staff puts their heart into creating a delightful morning experience through our diverse breakfast selection. We are particularly touched by your recognition of Angela and Vivian, whose dedication exemplifies our commitment to personalized service. The convenient transport connections complement our range of services, making every stay seamless for our guests. We look forward to welcoming you back for another delightful stay. Best regards, Mövenpick Hotel Zürich Regensdorf

This is a BAD hotel. DO NOT BOOK.

トリップアドバイザーの評価 1.0/5

Darren S トリップアドバイザー認証口コミ

This hotel is terrible. Please don't waste your money, stay somewhere else. There are many bad reviews, mainly due to money been taken or demanded. My stay started badly. The reception was full of luggage, blocking the entrance/exits/fire escapes. Small children running wild. Shouting from an unruly group of guests. There were two guests in front of me at check in, who were getting very upset with the reception staff. I was told abruptly to sit and wait. This continued for 45 minutes, by which time more guest were behind me equally annoyed with the wait (over an hour to check in). This was not the main problem with the hotel. On check out I was over charged for 2 extra breakfasts. When I pointed this out, I had a rude reply accusing me of lying about this. It has now turned into an email argument, which the hotel making up any reason to not return the 40CHF. I had no service for this money taken from my credit card. The argument has so far lasted for over a week, with them refusing to return my money. I will not let the hotel win. RETURN THE MONEY YOU OWE ME.

Dear Darrens, Thank you for sharing your review. We sincerely apologize that your stay did not meet your expectations. The service challenges you encountered during your visit do not reflect our usual standards. Your comments regarding the check-in process and the atmosphere upon arrival are deeply concerning, and we understand how frustrating this must have been. Regarding the breakfast charge matter, our management team will thoroughly review your case and reach out to you directly to resolve this situation promptly. Our front desk team is available around the clock to assist guests with any concerns that may arise during their stay, ensuring immediate resolution and guest comfort. We all do hope to welcome you back in the future for a more enjoyable stay. Best regards, Mövenpick Hotel Zürich Regensdorf

との提携 TripAdvisor

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