Mövenpick Resort Cam Ranh 5성

Dear Ms. Sine J., Warmest greetings from Movenpick Resort Cam Ranh! Thank you very much for sharing such a heartfelt and detailed review of your stay with us. We are truly honored to know that your family will never forget your Movenpick experience, and it brings us great joy to hear that our team’s warm smiles, attentive service, and prompt assistance made your holiday so memorable. We’re delighted that you enjoyed our breakfast offerings, the delicious food, and the resort facilities, including the waterslides and pools—even with the cooler weather. Your kind words about our friendly staff have been shared with the entire team as a great source of encouragement and motivation. Thank you once again for choosing Movenpick Resort Cam Ranh. We sincerely look forward to welcoming you and your family back on your next visit to Vietnam for another wonderful stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Mr. A., Thank you very much for your kind words and for sharing your experience with us. We are truly delighted to hear that you had a very satisfying trip and that our team’s service contributed to making your end-of-year experience a wonderful one. Your appreciation is a great source of motivation for our staff, and we will be sure to share your compliments with the team. It was our pleasure to host you, and we sincerely hope to welcome you back to Mövenpick Resort Cam Ranh for many more memorable stays in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Go52161879827, Thank you very much for your kind words. We are delighted to hear that you and your family enjoyed your stay and that our resort proved to be a wonderful place for children. We truly appreciate your recognition of Mr. Roan’s service and will be sure to share your compliments with him. Your feedback is a great encouragement to our team to continue providing the best experiences for our guests. We look forward to welcoming you and your family back to Mövenpick Resort Cam Ranh for another memorable stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Mr. Sungnam O., Thank you for taking the time to share your feedback with us. On behalf of our team member, i would like to express our sincere apology for the experience that you have. We deeply regret that the attitude of our staff at check-in, did not meet the standard we aim to provide. We understand that not receiving an apology for the late check-in and the lack of clarity regarding the chocolate hour was frustrating. This is not the level of service we strive for, and we will certainly address this with team members to ensure she is more accommodating and clearer in the future. We also regret that communication was difficult due to pronunciation issues, and we will work with our team to improve their clarity. We are extremely sorry to hear about the condition of the villa pool and bathroom. The safety and comfort of our guests are of utmost importance to us, and the issues you raised regarding sharp tiles and unsatisfactory cleanliness are unacceptable. We will have our maintenance and housekeeping teams address these issues immediately to ensure that they do not impact future guests. We are committed to making the necessary improvements to enhance the guest experience. Please accept our sincerest apologies for the inconveniences you experienced. Should your schedule bring you back Cam Ranh, please give us another opportunity, i will be a key contact to personally take care of your family. Please feel free to contact me via email: tr… Warm regards, Trinh Nguyen Assistant Front Office Manager