Dear Ms. Eunju c., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. And About wi-fi issue, we are working with supplier to find better solution for the hotel. We appreciate your sharing your concerns, and it is our hope that you still choose Novotel Nha Trang for next your stay. Sincerely, Phuong Nguyen General Manager

Dear Ms. Areum L., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. About wi-fi, we are working with supplier to find better solution for the hotel. And We regret that our breakfast and service at restaurant did not meet your expectations, your comments are very important to us as we will communicate them to the concerned departments in order to provide better service. We hope to welcome you back when you visit Nha Trang next time. Sincerely, Phuong Nguyen General Manager

Dear Mr. K., Thank you so much for your taking time to review of our hotel. We trust you had a nice stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Sincerely, Phuong Nguyen General Manager

Dear Mr. P., Thank you so much for your comment regarding your stay in Novotel Nha Trang, It is always a pleasure for us to receive a wonder compliments such as yours. We're absolutely delighted to hear that you had an enjoyable stay with every aspect in our hotel. Your kind words will be passed on the whole team to encourage them strive further in our hospitality. Once again thank you for sharing your experience. We look forward to welcoming you and your family at your next visit. Sincerely, Phuong Nguyen General Manager

Dear Mr. P., Thank you so much for your comment regarding your stay at Novotel Nha Trang. We receive many good comments everyday and yours is easily one of the best. We truly feel happy to hear that you had a great stay with every aspect of our hotel this time. Your amazing compliment will be shared to all the team member, and it's honestly a precious motivation to drive us go further and continue to do what we do best: To become your second home ! Once again, thank you for sharing your feeling. We look forward to welcoming you back to Novotel Nha Trang for another pleasant stay in near future. Sincerely, Phuong Nguyen General Manager