Dear Seong E. P., Thank you for choosing ibis Styles Nha Trang and for sharing your kind feedback. We are delighted that your short visit left you with a positive impression. Your appreciation is a wonderful encouragement to our team. Inspired by the bright, colorful and vibrant spirit of Nha Trang, we strive to make every stay comfortable and enjoyable, regardless of its length. We look forward to welcoming you back for a longer stay in the future. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Jin-O C., Thank you very much for taking the time to share your experience at ibis Styles Nha Trang. We are pleased to know that there were aspects of your stay that you enjoyed. At the same time, your comments have been carefully noted and shared with the relevant team for review, as they are valuable in helping us further improve the overall guest experience. At ibis Styles Nha Trang, we aim to create a welcoming and enjoyable stay through our colorful, vibrant personality and the warm, attentive care of our Heartists. Thank you once again for choosing ibis Styles Nha Trang. We look forward to welcoming you back for an even more enjoyable and seamless stay. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Yujin L., Thank you very much for sharing your kind feedback following your stay at ibis Styles Nha Trang. We are delighted to know that you appreciated our convenient location and the friendly service provided by our team. Your kind words are a wonderful encouragement to our Heartists. At ibis Styles Nha Trang, we strive to create a warm and enjoyable stay, complemented by our colorful and vibrant atmosphere in the heart of Nha Trang. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. H., Thank you very much for taking the time to share your wonderful feedback about your stay at ibis Styles Nha Trang. We are delighted to know that you appreciated our convenient location and found the hotel to offer good value for money. It is also a pleasure to hear that our central location made it easier for you to explore Nha Trang and enjoy the nearby beach, dining, and local attractions. We hope the colourful design, cheerful atmosphere, and distinctive ibis Styles spirit added an enjoyable touch to your experience. Your kind comments are a great encouragement to our entire team. We truly appreciate your support and look forward to welcoming you back to ibis Styles Nha Trang for another pleasant and memorable stay in the future. Best regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Donghoon H., Thank you very much for sharing your feedback following your stay at ibis Styles Nha Trang. We are pleased to know that you appreciated the hotel’s convenient location, overall environment, and the service attitude of our team. With the colorful and energetic spirit of ibis Styles, the hotel aims to offer guests a comfortable and pleasant stay in the heart of Nha Trang. At the same time, we sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that your feedback has been taken seriously and carefully reviewed by the hotel team to ensure continued comfort, privacy, and peace of mind for all our guests. We also appreciate your kind recognition of our team’s efforts to assist you promptly. We hope to have another opportunity to welcome you back and provide you with an even more comfortable experience. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Jeehoon K., Thank you for sharing your feedback regarding your recent stay at ibis Styles Nha Trang. We sincerely regret that your experience did not fully meet your expectations, especially as a valued ALL Platinum member. Your comments have been carefully noted and shared with our Front Office and Housekeeping teams for immediate review and improvement. At ibis Styles Nha Trang, we truly value guest comfort, privacy, and loyal member recognition. We will reinforce our internal procedures to ensure a more attentive and seamless experience for our guests. Thank you again for your valuable feedback and for your loyalty to Accor. ibis Styles Nha Trang hopes to have another opportunity to welcome you back for a more enjoyable stay. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Han A., Thank you very much for taking the time to share your feedback following your recent stay at ibis Styles Nha Trang. We are truly sorry to learn that your arrival experience did not meet your expectations. At ibis Styles Nha Trang, we always aim to provide a welcoming, comfortable, and smooth experience from the moment our guests arrive, and we regret that this was not fully reflected during your stay. Please be assured that your comments have been shared with our Front Office, Security, and Housekeeping teams for immediate review. We will reinforce our lobby area monitoring, especially during evening and night hours, and also review our room key checking process to help prevent similar inconvenience in the future. Your feedback is very important for us to improve our service quality. We sincerely hope to have another opportunity to welcome you back to ibis Styles Nha Trang and provide you with a much better experience. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Jieun C., Thank you very much for taking the time to share your kind feedback following your recent family stay at ibis Styles Nha Trang. We are delighted to know that you and your family had a comfortable stay with us, and that our Family Room met your needs during your visit. It is always a pleasure to hear that our guests can enjoy a relaxing and convenient experience together with their loved ones. We also sincerely appreciate your loyalty as an ALL – Accor Live Limitless Platinum member, and we are pleased that your booking experience through the ALL App was smooth and enjoyable. Your generous feedback is a wonderful encouragement for our team at ibis Styles Nha Trang to continue delivering friendly service and comfortable stays for families visiting Nha Trang. Thank you once again for choosing ibis Styles Nha Trang. We look forward to welcoming you and your family back for another pleasant stay in the near future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Eunjeong J., Thank you for staying with us at ibis Styles Nha Trang and for taking the time to share your feedback. We are sorry to learn that your recent family stay did not fully meet your expectations. Please be assured that your comments have been shared with our team for internal review, as we continuously work to improve the overall guest experience and service consistency at ibis Styles Nha Trang. We truly appreciate your feedback, as it helps us identify areas where we can do better. We hope ibis Styles Nha Trang may have another opportunity to welcome you back in the future and provide a more comfortable and pleasant stay. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. P., Thank you very much for sharing your wonderful feedback following your recent stay at ibis Styles Nha Trang. We are delighted to know that you enjoyed the convenient location, the cleanliness of the room, and especially the friendly service provided by our team members. It is also a pleasure to learn that your booking experience through the ALL Accor App was smooth and convenient. Your kind encouragement means a lot to all of us at ibis Styles Nha Trang, and we truly appreciate your loyalty as an ALL Gold member. We look forward to welcoming you back again for another pleasant stay in the near future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Youngil K., Thank you very much for taking the time to share your feedback regarding your recent stay at ibis Styles Nha Trang. We are pleased to know that you appreciated our convenient location and overall value. Your kind comments are truly encouraging for our team. We also sincerely appreciate your constructive feedback. Please rest assured that your comments have been shared with the relevant team for review, as we continue to improve the overall guest experience. We hope to have the pleasure of welcoming you back to ibis Styles Nha Trang in the near future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Doyeon K., Thank you very much for sharing your wonderful feedback following your recent stay at ibis Styles Nha Trang. We are truly delighted to know that you enjoyed the room condition and especially the convenient location of ibis Styles Nha Trang for exploring the city, the beach, restaurants, and shopping areas with your family. It is always very encouraging for our team to know that our guests had a pleasant experience and are considering returning in the future. Your kind support means a lot to all of us at ibis Styles Nha Trang. Thank you once again for choosing ibis Styles Nha Trang through the ALL Accor App. We look forward to warmly welcoming you and your family back again soon. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Jeongjun Y., Thank you very much for choosing ibis Styles Nha Trang and for taking the time to share your positive feedback. We are very pleased to know that you appreciated the friendliness of our team. We are also delighted that the central location of ibis Styles Nha Trang made it convenient for you to access nearby facilities, commercial areas, and key landmarks. Thank you once again for your kind review. We look forward to welcoming you back to ibis Styles Nha Trang on your next visit to Nha Trang. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Yeonho J., Thank you very much for your wonderful review and for choosing ibis Styles Nha Trang for your stay. We are truly delighted to know that you enjoyed our central location in the heart of Nha Trang, as well as the smooth check-in and late check-out experience. It is especially encouraging to hear that you found ibis Styles Nha Trang clean, convenient, and offering great value for money. Your kind recommendation means a lot to all of us, and it is always rewarding to know that our efforts helped make your stay more comfortable and enjoyable. At ibis Styles Nha Trang, we always strive to provide a seamless and welcoming experience for every guest, and your feedback is a great motivation for the team of ibis Styles Nha Trang. Thank you once again for your support. We look forward to welcoming you back to ibis Styles Nha Trang in the near future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Jang h., Thank you for taking the time to share your feedback through our AccorHotels Guest Satisfaction Survey following your recent stay at ibis Styles Nha Trang. We appreciate your comments and are pleased to know that you enjoyed our convenient location, the view from the higher floors, and the convenience store within the hotel. Your observations regarding your overall experience have been carefully noted and shared with the relevant teams for internal review, as guest comfort and service consistency remain important priorities for us. Thank you once again for choosing ibis Styles Nha Trang. We truly value your feedback and hope to have the opportunity to welcome you back again in the future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. C., Thank you very much for taking the time to share your feedback and for rating your stay with us. We are pleased to know that you appreciated the location of ibis Styles Nha Trang, as well as the cleanliness and overall value of your stay. Your comments are truly valuable to us, as they help our team better understand guest perceptions and continuously enhance the guest experience. We sincerely appreciate your suggestions, which have been shared with the relevant teams for consideration as part of our ongoing efforts to improve our services. We hope to have the pleasure of welcoming you back to ibis Styles Nha Trang in the near future and to provide you with an even more enjoyable stay next time. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Ohsung K., Thank you very much for sharing your feedback and for your continued trust in ibis Styles Nha Trang. We are delighted to know that you appreciate our convenient location, with easy walking access to the beach and surrounding amenities, as well as the value we offer. It is especially rewarding to hear that you choose to stay with us regularly when visiting Nha Trang, and that you find our rooms consistently clean and well maintained. Your kind comments are truly encouraging for the team at ibis Styles Nha Trang, and they motivate us to continue delivering a comfortable and reliable experience for our guests and families. Thank you once again for choosing ibis Styles Nha Trang. We look forward to welcoming you and your family back on your next visit to Nha Trang. Warm regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang