メルキュールノースメルボルン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 603 件のレビュー

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メルキュールノースメルボルン - Image 1
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メルキュールノースメルボルン - Image 4
Cnr Flemington Road, and Harker Street, 3051 メルボルン, オーストラリア

説明

ホテルのその他の情報

メルキュールノースメルボルンには、高速ブロードバンドインターネット、HD対応液晶TV(Foxtelチャンネル視聴可)、ミニバー、タッチパネル操作のエアコンなど、現代人に欠かせない設備がすべて揃っています。

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ホテル所在地

メルキュールノースメルボルン

Cnr Flemington Road, and Harker Street
3051 メルボルン
オーストラリア

GPS:-37.796678, 144.950534

電話番号
ファックス +61 3 9329 9950

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  603 件のレビュー

トリップアドバイザーの評価  3.0/5  571 件のレビュー

Less than average and no hot water.

トリップアドバイザーの評価 1.0/5

Chris E トリップアドバイザー認証口コミ

No hot water in room and nothing done to compensate. Wasn't a big deal so I assume it is a regular issue. Run down very average property. If there are other options for accommodation take them.

Dear Chris, Thank you for taking the time to tell us about your experience at the Mercure North Melbourne. We are sorry that your experience did not meet your expectations. Unfortunately our team was not made aware of this issue up until your departure, and consequently not given a chance to rectify it. We remain available 24/7 to assist with any concerns during your stay. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Mercure North Melbourne Team

Mercure North Melbourne - you get what you pay for.

トリップアドバイザーの評価 3.0/5

charlene_veverka トリップアドバイザー認証口コミ

Value for money hotel on the outskirts of the CBD. Stayed here specifically to be in this particular area for exhibition. Ample parking (though a bit tight). Room was clean enough and beds were comfortable. Wifi worked well and simple tea/coffee additions in the room. Shower/bathroom functioned without issues and good water pressure and the A/C heated/cooled the room efficiently. The hotel overall is fairly run down - old carpets, chipped cabinets, faded paint as well as a questionable elevator. But for all purposes of a quick weekend road trip for 2 female travellers it served its purpose without breaking the budget.

Dear Charlene, Thank you for taking the time to share your feedback. We are glad to hear you had a pleasant stay with us, and look forward to welcoming you back in the future. Regards, Mercure North Melbourne Team

Facilities were outdated and breakfast included in rate was terrible.

トリップアドバイザーの評価 2.0/5

Mary G トリップアドバイザー認証口コミ

Honest reviews are very important for travellers. It is fair to say that Mercure North Melbourne is definitely not a 4.5 star as shown online across the hotel platforms. I stayed here over the weekend and to be honest I was disappointed with the facilities. When travelling you rely on Reviews vs prices for the accommodations. This place was definitely not what they show in the pics. From the carpark to the rooms it was outdated including the room setups. I paid for breakfast to be included, the breakfast was below average...hot dishes they had served out eg. bacon, baked beans the cannisters were not even lit so the "hot" food were not hot but stoned cold...My honest review would be the pic are very deceiving vs rates and services being offered or advertised.

Dear guest, Thank you for taking the time to share your comments. While we wish you'd had a more positive experience, it is from feedback like this that we learn from and use to improve. We sincerely hope to welcome you back soon. Regards, Mercure North Melbourne Team

Definitely not like the other Mercure we have been to

トリップアドバイザーの評価 2.0/5

Kylie F Couples - トリップアドバイザー認証口コミ

4 star hotel awesome we thought as we have been to four other Mercure around Australia and loved them but what a disaster this one is! First off we had to pay for parking, instead of the key pass to get us in and out we only got one token to exit, so had to go back to the reception every time if we need one. The room check in time was 2pm, we got there at 2:45pm and room was still not ready waited 15 minutes to be put in a totally different layout room. Which was less than what we paid for. Walking into the room, it looks cleaned, tv only had four channels, the rest required internet which we could not connect. The bathroom was absolutely bloody disgusting, the floor was sticky, the door would not close and the handle was half off the door. There was mould all round the bath/shower and bloody hair on the bottom of the bath. The toilet had piss on it, and hairs around the toilet. We will never be coming back this place!

Dear Kylie, We are disappointed to hear your stay did not live up to your expectations, and sincerely hope to be able to welcome you soon to the positive experience so many of our guests have grown fond of. We apologise for the issues encountered in your room and appreciate the feedback in our constant work for improving guest experience. Regards, Mercure North Melbourne Team

The worst accor experience I've ever had

トリップアドバイザーの評価 1.0/5

225vvvvvvs トリップアドバイザー認証口コミ

Room walls seemed paper-thin - I got woken up by people checking in late at night. Not fun when you're trying to sleep! The room really needs some updating. There was this weird smell everywhere, but the bathroom was the worst. Pretty sure the drains need a good clean because there was a really bad smell coming up from them. The shower was a nightmare - barely any water pressure (felt like I was showering under a dripping tap), and getting the right temperature was impossible. It was either burning hot or freezing cold. The only positive was that the sheets and towels were clean, but honestly, that's just basic hotel stuff. I was trying to do a quick express checkout this morning but ended up wasting time because: The express checkout box was weirdly placed right on the reception desk Had to squeeze through the long check-in/out queue just to find it The box was so hard to spot, I almost missed it What's the point of having "express" checkout if guests still need to wait in the same line as everyone else? You've got such a spacious lobby - why not put the box in an obvious spot away from the queue? Maybe near the elevators or by the exit? I've stayed at a few Mercure hotels before and this was by far the worst experience I've had with the brand. Really disappointed with my stay.

Dear guest, We are sorry to hear your stay did not live up to your expectations and offer our sincere apologies. We hope to be able to welcome you soon to the positive experience so many of our guests have grown fond of. Regards, Mercure North Melbourne Team

との提携 TripAdvisor

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周辺の他の施設

メルボルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。