Mercure Kyoto Station 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,925 أراء

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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
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288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, اليابان

الوصف

خدمات الفندق الإضافية

  • Our Kyoto Station hotel is close to a transport hub with domestic trains across Japan.

  • We're the ideal business hotel in Japan, based in Kyoto's city, with Tokyo just 2 hours away.

  • Our luxury hotel in Japan has luxe décor based on the style of the ancient Heian nobility.

  • Mercure Kyoto Station has an on-site Italian restaurant and offers a breakfast service.

  • Visit the bar area, which is open for early morning coffee until late for nightcaps.

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موقع الفندق

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
اليابان

نظام تحديد المواقع العالمي (GPS):34.988349, 135.7535

الهاتف
فاكس +81 75-343-5530

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

Trattoria M kyoto

Visit Trattoria M Kyoto for lunch or dinner. This relaxed Italian restaurant in Kyoto serves a wide range of authentic dishes, including classic pizzas, pasta, and antipasti with a Japanese flair, making for the perfect fusion of flavours.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,925 أراء

تقييم TripAdvisor  4.0/5  167 أراء

2024 شهادة تميّز

Loved it

ملاحظة Tripadvisor 5.0/5

21wlauren تقييم TripAdvisor المعتمد

Absolutely impressed by this hotel. The room had a cosy vibe and was modern, clean and comfortable. Walking distance to restaurants and short taxi ride to Kyoto’s centre. Would stay here again.

Dear guest, Thank you very much for staying with us, and sharing your wonderful feedback. We are delighted to hear that you enjoyed our comfortable rooms and convenient location. It would be our pleasure to welcome you back for another pleasant stay in Kyoto. We look forward to seeing you again in the future! Mercure Kyoto Station

Messy and chaotic

ملاحظة Tripadvisor 1.0/5

Demario H تقييم TripAdvisor المعتمد

It is so far from station, no facilities available. Always crowded with tour groups. Breakfast needs to queue. Long waiting time for minor arrangement at front desk. No managerial personnel around. Seems to be lack of management.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Your comments regarding crowding, breakfast service, and front desk response time are very valuable to us. We will review our operational procedures and staffing to improve efficiency and guest comfort. We truly appreciate your honesty and hope we will have another opportunity to provide you with a more pleasant experience in the future. Mercure Kyoto Station

Best experience in Kyoto

ملاحظة Tripadvisor 5.0/5

Coastal345596 Couples - تقييم TripAdvisor المعتمد

Had one of the best stays during my Japan trip in Mercure. The hotel is an experience in itself with carefully curated theme and a scent welcoming you from the reception until your room. Treated us well being an Accor member and would definitely suggest this place to anyone staying in Kyoto. A class apart.

Dear Guest, Thank you very much for choosing Mercure Kyoto Station and for sharing such a wonderful review. We are thrilled to hear that your stay with us was one of the best experiences of your trip to Japan. It is a pleasure to know that you enjoyed our unique theme and welcoming atmosphere, as well as the benefits of being an Accor member. Your recommendation means a great deal to us. We truly look forward to welcoming you back for another exceptional stay in Kyoto. Mercure Kyoto Station

Not bad

ملاحظة Tripadvisor 4.0/5

G12233 تقييم TripAdvisor المعتمد

For our second stay in Kyoto, we were looking for a location closer to Kyoto Station and decided to stay at this hotel. The check-in went smoothly, and the staff were polite and efficient, but not very enthusiastic. The rooms were clean and had everything we needed except for the body lotion. The rooms had a low ceiling, and the couch had a nice design but was too small and not comfortable, making the room seem very small. The rooms were also not very soundproof and did not have a good view. The location was not ideal, it was relatively far from the station, and there were not a lot of options for public transport in the area since the buses did not go to our desired sightseeing. The staff at the restaurant and bar were nice. However, in the evening, the staff were very slow and we had to wait half an hour for our drinks. We enjoyed our stay and the staff were friendly, but we would not choose this property again because of the location.

Dear Guest, Thank you for sharing your detailed feedback regarding your recent stay at Mercure Kyoto Station. We are glad to hear that you found our staff friendly and our rooms clean, but we sincerely apologize for the inconveniences you experienced with the room size, ceiling height, couch comfort, soundproofing, and limited view, as well as the delays in our restaurant and bar service. We also regret that the location did not fully meet your expectations in terms of proximity to the station and transportation options for sightseeing. Your comments have been shared with our team, as we continuously strive to improve our services and guest experience. We appreciate your honest feedback and hope to have the opportunity to better serve you in the future. Mercure Kyoto Station

Great Stay If You Get the Right Price

ملاحظة Tripadvisor 5.0/5

obedcutaran تقييم TripAdvisor المعتمد

We stayed at Mercure Kyoto Station during peak Cherry Blossom season, and prices were up by almost 50 percent. That was expected since it is one of the busiest times of the year. The hotel is about a 10 to 15 minute walk from Kyoto Station. It is not near it, so the name can be confusing. But the walk was pleasant, and after eating so much good food in Kyoto, it felt nice to stretch our legs. If you want something closer, Ibis Styles Kyoto Station is just across the street. One morning, we were heading down for breakfast and ended up waiting around 15 minutes for the elevator. There was a group tour checking out, and other guests were also going for breakfast, so the elevators kept arriving full. We even tried catching one going up to get in. It is something to consider if you are in a hurry, especially during busy hours. Breakfast was good, but since it was peak season, it got crowded. One thing we noticed was that the line for the coffee machine could get long. We also noticed that there was no body lotion in the room. I don't know if it was missed or if the hotel does not provide it. Not a big deal, but worth noting. We requested a room on a higher floor with a nice view. We did not expect any room upgrade since it was peak season, but they granted our request, and we really appreciated it. The room was clean and the view was incredible. We were also given lounge access included in the room we booked, but we never got around to using it because there was just so much to do in Kyoto. Maybe next time. :) Before checking out, we needed a laundry bag, but there were none in the room. We called for a bag and were given a regular plastic one. Again, not a major issue, but a small detail that could be improved. If I were to book again, I would choose this hotel at regular or discounted rates. It is clean, stylish, and located in a quiet part of the city, which some people might prefer. As an Accor member, I find that there are not many affordable options in Kyoto. The next cheaper options are Ibis Styles Kyoto Station and Ibis Styles Kyoto Shijo, which earn only half points. The other choices, like Dhawa Yura Kyoto, Garrya Nijo Castle Kyoto, and Banyan Tree Higashiyama Kyoto, are beautiful but much more expensive. Mercure is a good balance if the price is right.

Dear Guest, Thank you very much for choosing Mercure Kyoto Station, and for sharing such a detailed review of your stay. We are pleased to hear that you enjoyed our room, as well as the view from the higher floor. We are also delighted that we could fulfill your room request despite the peak season. At the same time, we sincerely apologize for the inconveniences you experienced, such as the elevator waiting time and the crowded breakfast area. Regarding the body lotion, please kindly note that we do not provide body lotion in our guest rooms. The in-room wet amenities include hand soap, body soap, shampoo, and conditioner only. We apologize if this caused any confusion during your stay. We truly appreciate your loyalty as an Accor member and your recognition of Mercure Kyoto Station as a good balance between comfort and value in Kyoto. We hope to welcome you back again under more favorable conditions and provide you with an even more seamless experience. Warm regards, Mercure Kyoto Station

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