Mercure Istanbul Sirkeci 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 721

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Mercure Istanbul Sirkeci - Image 1
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Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul, 34112 STAMBUŁ, Turcja

Opis

Nasze pokoje

Lokalizacja hotelu

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul
34112 STAMBUŁ
Turcja

Pozycja GPS:41.014461, 28.974929

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Huqqabaz Sirkeci Restaurant

Śniadanie, obiad i kolacja są podawana w restauracji Huqqabaz Sirkeci.

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100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 721

Ocena TripAdvisor  4.5/5  Liczba opinii: 230

Certyfikat Doskonałości 2025

Ocena klientów 5.0/5

Emilio A. R. Pary - Opinie potwierdzone ALL

Nuestro aereo se reprogramó y llegamos muy temprano y aunque faltaba mucho para nuestro horario de check in y el hotel estaba lleno, se apuraron para tener lista una habitación lo más temprano posible y nos la asignaron. No nos cobraron nada por el early check in y encima nos dieron una habitación superior. El resto de la atención recibida durante la estancia fue increíble siendo de lo mas servicial por parte de absolutamente todo el personal

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Bad experience

Ocena na stronie TripAdvisor 1.0/5

asmaa k Couples - Opinia zatwierdzona w TripAdvisor

I am writing to express my deep disappointment with my recent stay at Mercure Sirkeci. Unfortunately, we experienced a very uncomfortable night due to mites in the bed and a strong sewage smell coming from the bathroom. We had booked two nights on our way back home in order to explore the historical sites nearby, but because of the poor room conditions, we were unable to sleep and therefore could not enjoy our stay as planned. What makes this even more disappointing is that I had sent an email prior to check-in asking for the best available option, as I had seen mixed reviews online. Despite holding a Platinum Accor membership and requesting an upgrade, we were given what appeared to be one of the worst rooms: very small, with little natural light, only one window, and a strong odor (which I tried to mask with perfume). The bathroom was also in unacceptable condition, with hair found everywhere. To make matters worse, although the manager told me no other rooms were available, I noticed that larger and brighter rooms were later shown as available on the website after we had already checked out early in the morning — which leads me to feel that my request and membership status were disregarded. We genuinely wanted to give Mercure Sirkeci a chance despite the mixed reviews, but unfortunately, this experience left us extremely disappointed. I kindly request a refund for the second night of our stay, as we were unable to remain in the hotel under these conditions. We requested a refund for the second night, and at first the manager told us we would need to wait until 9:00 AM because we had checked out around 7:30 AM. However, after sending an email, we surprisingly received the refund without having to wait at all. So not only did we have a sleepless night, but they also tried to make us wait unnecessarily outside, which made the whole experience even more frustrating.

great location

Ocena na stronie TripAdvisor 5.0/5

chimas Opinia zatwierdzona w TripAdvisor

This hotel was an excellent choice, largely thanks to its fantastic location right in the heart of the Sultanahmet area. It served as the perfect base for exploring Istanbul's historic core – we were just a short, pleasant walk away from major attractions like the Hagia Sophia, Blue Mosque, and Topkapi Palace, which was incredibly convenient. The staff also deserve high praise; they were consistently welcoming, helpful, and genuinely friendly throughout our stay, contributing significantly to a positive experience. Our room offered several comforts that we really appreciated. It was surprisingly spacious, giving us plenty of room to move around and store our belongings without feeling cramped. Having facilities to make hot water for coffee and tea right in the room was a wonderful touch for relaxing mornings or evenings. The minifridge was also very useful for keeping drinks and small snacks cool. Furthermore, we liked having the option to open the windows for fresh air when the weather was nice. When it was warmer, the air conditioning worked efficiently and effectively, ensuring the room remained comfortable at all times. Overall, this hotel provided a comfortable and convenient stay with great staff in an unbeatable location for sightseeing in Sultanahmet. We would happily stay here again. Taxi was about 1400 TL to the airport, public transportation is only available from 6:00 to 24:00

Highly recommended!!!!

Ocena na stronie TripAdvisor 5.0/5

janosd528 Opinia zatwierdzona w TripAdvisor

All the team works together to ensure that you have the greatest experience. Really warm and supportive people there. The room is exceptionally comfy The meals are great 5 stars experience and many thanks to your great team!!! Highly recommended!!!

Best Location

Ocena na stronie TripAdvisor 5.0/5

Sercan G Opinia zatwierdzona w TripAdvisor

Amazing ambiance and historical building, there is coffee store at lobby which is taste so good and they have also nice restaurant with shisha enjoyed to be there, they are so welcoming people, they have also kitty cat looking forward to seeing there again

Dear our valuable hotel guest , Thank you for choosing to stay at Mercure Sirkeci Hotel and we thank you for your valuable feedback. We are pleased to hear that you had a pleasant stay with us. It was a great pleasure to receive your kind and positive comment. Your opinions and evaluations are of utmost importance. We hope to welcome you again at in our hotel. Best Regards, Mercure Sirkeci Hotel

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 563 Liczba opinii 9.6/10 Lokalizacja
  • 449 Liczba opinii 7.4/10 Pokój
  • 672 Liczba opinii 9.1/10 Obsługa
  • 17 Liczba opinii 8/10 Internet
  • 232 Liczba opinii 7.8/10 Czystość
  • 199 Liczba opinii 6.3/10 Śniadanie
  • 16 Liczba opinii 2.3/10 Napoje

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