The Galata Istanbul Hotel - MGallery

Ocena klientów 4.5/5 Liczba opinii: 647

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The Galata Istanbul Hotel - MGallery
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+ 19 Usługi

O hotelu

  • Historyczna łaźnia turecka z epoki Imperium Osmańskiego

  • Restauracja z widokiem na Złoty Róg zapewniająca niezapomniane wrażenia

  • W odległości spaceru od starego miasta

  • Located at the center of the city, walking distance to Pera, Karakoy, Beyoglu and Galata

  • Apartamenty z widokiem na wieżę Galata i Złoty Róg

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolonePłatne usługi
  • Opiekunka do dziecka na życzenie
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Pralnia
  • Kantor wymiany walut
  • Portier
  • Concierge
Gastronomia
  • ŚniadaniePłatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 2
  • Obsługa hotelowa
Rozrywka
  • Centrum fitness
  • Centrum wellness
  • Opiekunka do dziecka na życzenie
Usługi biznesowe
  • Sale konferencyjne: 2
  • Możliwość kopiowania / wydrukuPłatne usługi
Informacja

Lokalizacja hotelu

The Galata Istanbul Hotel - MGallery

Bankalar Caddesi No 27
Beyoglu
Beyoglu
34421 stambuł
turcja

Tel: +902123173400

Faks: (+90)212/3173434

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    Port lotniczy Stambuł-Atatürk W 20km / 12 mil

  • Łodzią

    KARAKOY W 0,5km / 0,31 mil

Pozycja GPS:41.024193, 28.972571

Nasze pokoje

Powierzchnia pokoi wahają się od 25 m² do 42 m². Każdy pokój jest elegancko umeblowany i ozdobiony tradycyjnymi motywami ściennymi z nowoczesnymi akcentami. Z pokoi oferujących widok na miasto roztacza się widok na wieżę Galata i Złoty Róg. Goście mają do dyspozycji pokoje typu standard oraz apartamenty typu junior i VIP z tarasem.

POKÓJ KLASYCZNY (25 m²), 1 łóżko king-size

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta, Patio, Widok na część zabytkową *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Menu poduszek
  • Ekspres do kawy Nespresso
  • Zestaw do parzenia kawy/herbaty
  • Deska do prasowania i żelazko(...)

POKÓJ TYPU SUPERIOR, 1 łóżko king-size, Powierzchnia 25 m²

Dostępne pomieszczenie
  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Widok na część zabytkową, Od strony miasta, Od strony podwórza *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Ekspres do kawy Nespresso
  • Zestaw do parzenia kawy/herbaty
  • Pasta do butów
  • Minibar

POKÓJ SUPERIOR, 2 pojedyncze łóżka, 25 m²

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony podwórza, Widok na część zabytkową, Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Ekspres do kawy Nespresso
  • Zestaw do parzenia kawy/herbaty
  • Pasta do butów
  • Minibar

POKÓJ TYPU SUPERIOR, 1 łóżko king-size, widok na zatokę Złoty Róg lub wieżę Galata

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 30 / 323 sq ft
  • Widoki: Widok na część zabytkową, Od strony miasta, Od strony podwórza *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Ekspres do kawy Nespresso
  • Zestaw do parzenia kawy/herbaty
  • Pasta do butów
  • Minibar

Pokój typu de luxe (30 m²), 1 łóżko king-size

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 30 / 323 sq ft
  • Widoki: Od strony miasta, Od strony podwórza, Z widokiem panoramicznym, Widok na część zabytkową *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Ekspres do kawy Nespresso
  • Zestaw do parzenia kawy/herbaty
  • Pasta do butów

Pokój typu de luxe, 1 łóżko king-size, widok na zatokę Złoty Róg lub wieżę Galata

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 26 / 280 sq ft
  • Widoki: Od strony miasta, Z widokiem panoramicznym, Widok na część zabytkową, Widok na ocean/morze *
  • Zalety obiektu: Taras *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Ekspres do kawy Nespresso
  • Zestaw do parzenia kawy/herbaty
  • Pasta do butów
  • Minibar
Pokoje

Nasze restauracje i bary

Mesai Karaköy

Rodzaj serwowanej kuchni: Międzynarodowa

Hotel Galata Istanbul Hotel-MGallery serwuje duży wybór dań kuchni tureckiej i międzynarodowej w restauracji Peran. Wybór win międzynarodowych marek jest równie dobry, jak dania przygotowywane przez profesjonalnych szefów kuchni.

Lunch

12:00 - 17:00

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Kolacja

19:00 - 23:00

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BAR

Zapraszamy na gorący napój, aperitif lub lekki posiłek do naszego baru, z którego okien rozciąga się wspaniały widok na zatokę Złoty Róg.

Lunch

  • pn.
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Kolacja

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Lobby Bar

At the hotel bar, the guests benefit from the unique view of the Golden Horn while having their hot drinks and enjoy tasty appetizers.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 2

  • Maks. rozmiar: 80 m²

  • Maks. pojemność: 50 osoby

  • Maks. liczba uczestników bankietu: 50 osoby

Więcej informacji

Opinie gości dotyczące hotelu
The Galata Istanbul Hotel - MGallery

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 647

tripadvisor

Ocena TripAdvisor 4.5/5

Liczba opinii: 565

2020 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2020

Great stay

Ocena na stronie TripAdvisor 4.0/5

Stay568788 14/10/2020 Opinia zatwierdzona w TripAdvisor

The hotel was great, the room... But the staff left the best impression on me. Really helpful, and generally good people. The hotel was on the best location possible. 3 minute walks to the bridge which leads you to the bazaar, and 5-6 minute walk to a bunch of restaurants and cafes.

Dear Guest Thank you for your kind words. We are glad that you enjoyed your stay and had a great time. We really appreciate the time you took to write us an amazing review. The positive comments about the staff makes us feel appreciated and makes us strive work hard :). We are looking forward to have you back in our property in the near. Thank you again. Warm Regards. Guest Relation Service

Good Hotel Good Service

Ocena na stronie TripAdvisor 4.0/5

Chandara K 15/03/2020 Opinia zatwierdzona w TripAdvisor

All was good - the people, rooms and hotel. They were not busy and yet they forgot the most important request I made while booking. In fact , I received a reply acknowledging my request. My partners birthday on the 10th , the day we were checking out and I requested a slice of cake by the hotel as a surprise. The surprise I got was, it didn't come.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Simply the Best !!!

Ocena na stronie TripAdvisor 5.0/5

robertmP1037LN 02/03/2020 Opinia zatwierdzona w TripAdvisor

We had a truly excellent stay at this fabulous bespoke hotel. While members of the All/Accor programme, it was only the second time to experience the MGallery brand. And it was a very smart choice by us because this is a very special spot. Well located for transport around the city via tram and public transport, but it is the hotel itself that was the best part of the experience. Super well designed with great elegance, taste and decor. It has a terrace bar that offers a spectacular fantastic view of the town and its landmarks. Fabulous restaurant too although you should book because it is very popular with the local clientele which also says a lot. Prices for delicious Turkish food were very reasonable indeed. Very extensive choice for both breakfast and dinner. So good in fact that we had dinner there each night of our stay which is very unusual for us. The team are also something very special especially for personalised service. It's not often that so many members of a hotel team remember you by name. From the experience of the professional staff at the reception to the service oriented members of the restaurant/bar/hospitality people, we were made to feel very special indeed. So polite and eager to assist in any way at all, they were all real stars! Sad to leave - but will definitely be back when we return to Istanbul. Our room was specious and spotlessly clean. Although only having a partial view of the city, it was designed to maximise natural light. Beds were luxurious and the walk-in shower just perfect.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Very Good

Ocena na stronie TripAdvisor 5.0/5

taleli Family - 28/01/2020 Opinia zatwierdzona w TripAdvisor

Great Hotel. Really recomended. Good service . Cordial Staff. Great breakfast. Good location . Near tram ( Karakoy) . Good restaurants nearby. Very near Galata Tower . Amenities are good. Standart rooms are small .

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Well located but cold room

Ocena na stronie TripAdvisor 3.0/5

christiankowalski Business - 09/12/2019 Opinia zatwierdzona w TripAdvisor

Situation ok Severe issue with room heating and electricity . They want a kind of complication for light and heating. But doesn’t work and Not repaired Best is the enemy of good. Hurry up with that to be Just better

Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. Our aim is to provide our guests with memorable experiences and we do apologize sincerely for any shortcomings you encountered on your stay. We deeply regret to hear that we were not able to meet your expectations. The experience you described are not characteristic of the level of service we strive to provide and we do apologize your experience was unsatisfactory. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. I hope to welcome you back to the Elysium Istanbul in the future and be able to restore your faith. Sincerely, Guest Relation Service

Repos absolu

Ocena na stronie TripAdvisor 5.0/5

136pascaln Solo travel - 01/12/2019 Opinia zatwierdzona w TripAdvisor

This is my first time at MGallery Istanbul and I was not disappointed at all. The staff, from the reception to the last floor bar is very friendly / Thanks to Jiyan the greatest barman I have ever met !!! My room was very quiet and very comfortable. This hotel is located between Galata tower and Galata bridge so is very easy to move around and discover the city;

Dear Valued Guest, First of all we would like to thank you for choosing The Elysium İstanbul and the time you have taken to share your comments with us. Your positive feedback especially about our staff made us feel very happy. Thank you for sharing them with us. We look forward to welcoming you back again at The Elysium İstanbul soon. BestRegards. Guest Relation

First night in Istanbul

Ocena na stronie TripAdvisor 5.0/5

Fedor B Solo travel - 19/11/2019 Opinia zatwierdzona w TripAdvisor

This hotel is housed in a former bank building. It’s small but very comfortable. Rooms are not big but affording very spectacular view across Bosporus. It’s designed with a big taste. Everything is available. Internet is speed enough. Reception, concierge and bell employees are just amazing! They are very hospitable and courteous and are ready to help in any way. I spend a lot of time while chatting with them. Guys, I miss you a lot! I’ll come back next time for sure. Location of this hotel is just strategic - everything is close - bridges, restaurants, souvenirs, Galata Tower... So, the rooms are small but while you are in Istanbul you don’t have time to stay there... Value for money for accommodation is very fair. Building is very historical but carefully restored. Come here!

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Wonderful Stay

Ocena na stronie TripAdvisor 5.0/5

MisterGOODNIGHT Couples - 14/11/2019 Opinia zatwierdzona w TripAdvisor

MGallery again almost flawless. They kindly kept us a room with a wonderful view...priceless. Great service, great location nearby a lot of commodities, good restaurants and places to visit. Breakfast was really good and fresh. Bar has lot of choice. We didn't get the time to try the Hamam & massage...means that we need to come back soon :) All good...just a little expensive.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

a Lovely stay at the Galata Istanbul Hotel - MGallery

Ocena na stronie TripAdvisor 5.0/5

HusseinA5980 Business - 10/11/2019 Opinia zatwierdzona w TripAdvisor

Wonderful Stay at the Galata Istanbul Hotel - MGallery. I was there on business and my stay was enjoyable. The Check-in process was fast, the room was always clean and tidy, and the staff was very friendly and welcoming. the location of the hotel is very convenient as it's a mere 10 minutes walk to Istiklal Street and Takseem Sqaure. will definitely stay there again.

Dear Hussein, Thank you for your kind words. We are glad that you enjoyed your stay and had a great time. We hope your travel plans would bring you back to Istanbul in the future and give us another chance in the Elysium Istanbul to welcome you. Thank you again. Warm Regards. Guest Relation Service

WARM RECEPTION

Ocena na stronie TripAdvisor 5.0/5

LukeKwan Business - 04/11/2019 Opinia zatwierdzona w TripAdvisor

Received a warm reception and attentive customer service from Engin Ersoy and front office team during my recent stay at the Galata Istanbul. Wonderful stay at an understated hotel in a quiet section in Istanbul's old town

Dear Lukekwan, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Quiet, comfortable with statement decor

Ocena na stronie TripAdvisor 5.0/5

TASmania2020 Family - 17/10/2019 Opinia zatwierdzona w TripAdvisor

Quiet street, comfortable bed and elegant statement decor in this MGallery Accor hotel. Worth paying extra for the view, since the front of the hotel faces a building, sorely needing restoration. Cesame Hammam experience was noteworthy too. Location is great for a variety of restaurant food besides traditional. This was my second trip to Istanbul and I would definitely stay in this location again vs the Sultanhmet area.

Our Dearest Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Good hotel but terrible service

Ocena na stronie TripAdvisor 2.0/5

YeeHwa C Friends getaway - 24/08/2019 Opinia zatwierdzona w TripAdvisor

Location is good, room is good, but the service was really bad. I’m an accor platinum member, I always stay in accor hotels when I travel, this is my worst experience. 17 Aug afternoon - We came back to our room and found it in horrible condition - wet floor, flooded bathroom, rags everywhere, ceiling opened, our belongings also got wet. There wasn’t any note to explain what happened to our room. We called the reception and were told that it was raining heavily and the room above us had their windows opened, so their room got flooded and our ceiling was leaking. They sent technicians and housekeeping to clean up. 17 Aug evening - I gave my feedback and suggested the hotel to offer some compensation (e.g. free laundry) to the affected guests, they agreed and offered free laundry. We filled up the laundry bag and form according to instructions. 18 Aug evening - We came back to our room and noticed our laundry didn’t get picked up in the morning. We called and were told that the form wasn’t filled up correctly. However, when the staff came to pick up the laundry, I asked what’s missing from my form and he said our form was all good. I was told that I would only get my laundry back by tomorrow noon because we missed the laundry window (even though they should have picked it up in the morning). 19 Aug morning - I started to doubt the quality of the service, so I called the reception before I went out to remind them about my laundry, they confirmed that I would get it back by noon. 19 Aug 2pm - Laundry wasn’t there. I called and staff promised to send my laundry before 6pm. 19 Aug 7pm - Still no laundry. I called again and the staff replied that we would only get our laundry before our flight (11pm). 19 Aug 8:30pm - Finally, we got our laundry back. I was really disappointed with the service. Flooded room and bad crisis management, that’s a rare occasion, I let it go. 1-2 times missing my laundry, I gave the hotel the benefit of doubt. However, they just kept failing to realize their promises. Every time I called, I explained the whole story and highlighted that this is a case with repeated mistakes and we are quite upset, but no one took it seriously / follow up. Individual staffs were okay and polite, but as a team / system, it was very bad.

Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. Our aim is to provide our guests with memorable experiences and we do apologize sincerely for any shortcomings you encountered on your stay. We deeply regret to hear that we were not able to meet your expectations. The experience you described are not characteristic of the level of service we strive to provide and we do apologize your experience was unsatisfactory. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. I hope to welcome you back to the Elysium Istanbul in the future and be able to restore your faith. Sincerely, Guest Relation Service

Good location but quality could improve

Ocena na stronie TripAdvisor 3.0/5

joannecD9359ID Solo travel - 20/08/2019 Opinia zatwierdzona w TripAdvisor

i stayed here for 5 nights. the location is excellent, being close to the galata tower, galata bridge, and walking distance to eminonu. just 4 tram stops to the sultanahmet area. if you're arriving by the airport shuttle bus, a short taxi ride (about 15-mins) will take you to the hotel. the check-in process was relatively efficient and ambiance of the lobby was inviting. the rooms were clean, had a pleasant smelt, and a generous window for natural light. but be cautioned - the room doors cannot be locked from the inside (the lock didn't work and there was no chain lock) but reception assured me 'rooms can only be assessed with a card key'. breakfast option was decent although the variety remained much the same every day. now, the downside - the rooms are quite small - fits a king-sized bed with a TV console - and that was a standard/deluxe room. if you're travelling as a family, book the larger rooms which some have a terrace. also, housekeeping service leaves room for improvement. i had a DND sign placed on the outside of the door (since the door couldn't be locked inside), yet despite this, housekeeping rang the bell once and entered without hesitation. i was in the bathroom getting ready for a shower. you can imagine my shock and surprise! housekeeping seemed apologetic and provided me with extra toiletries. duh. also, towels were mysteriously dissapearing during my stay. first the face towel was removed. then the hand towel. then the floor towel. were they removing them because i was 1 pax? seems strange to me. overall, the m gallery galata was a pleasant stay. i enjoyed the proximity to places of interest.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. Warm Regards. Guest Relation Service

The Galata Istanbul Hotel - MGallery

Ocena na stronie TripAdvisor 5.0/5

MohsinMughal Family - 16/08/2019 Opinia zatwierdzona w TripAdvisor

Stayed here for the second time along with my 2 kids, A very nice property right in the heart of istanbul with nothing being too far, situated in close proximity to the galata tower, karakoy tram station is only a 10 minute walk away which can take you to Sultanahmet are in minutes ., Beyoglu funicular is a 5 minute walk away taking you straight to istiklal street The hotel offers extremely comfortable rooms with great amenities including a historic Hamam as well, The rooftop bar offers splendid views of the golden horn. Food at the Anton Peran restaurant offers a good variety with surprisingly good rates for a on hotel restaurant. The breakfast selection was huge offering something for everyone to enjoy However the splendid property and location aside what truly won my heart over was the fantastic customer service, Right from check in to check out we felt like we were staying at home with every member of the staff seeming as our family, extremely courteous and welcoming. My daughter fell sick during our trip and the entire staff went to their lengths to provide us with whatever we needed and lended a helping hand with things like finding a pharmacy or a doctor etc, And their constant checkups to ask if she’s feeling better simply wrapped the entire experience up with a silver lining, A special mention to Baran from the front desk who took it upon him as his duty to look after us, We have never received such impeccable service in any hotel worldwide so far, Will definitely be coming back here to stay, Highly recommended to any travelers going to istanbul for a vacation weather they be a family, couple or individuals

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Nice Hotel in Great Location

Ocena na stronie TripAdvisor 4.0/5

sonnyc85 Solo travel - 03/04/2019 Opinia zatwierdzona w TripAdvisor

Nicely located between the "Old City" and Istiklal Street.Lots of lovely restaurants and cafe within walking distance. Welcoming and helpful staff at reception and interesting spread for breakfast. Room comfortable and well equipped.

Dear Valued Guest, We really appreciate the time you have given to share your positive comments especially about our staff. We hope to see you again at The Elysium İstanbul soon. Best Regards, Guest Relations Manager

Outstanding stay at "The Galata Istanbul Hotel - MGallery by Sofitel"

Ocena na stronie TripAdvisor 5.0/5

Jet44334962545 Couples - 22/02/2019 Opinia zatwierdzona w TripAdvisor

My overall stay at The Galata Istanbul Hotel was excellent for all perspectives. The staff was very nice, supportive & professional; room was very clean & beautiful; over all hotel is very nice & new. Location is very good, it's walking distance to Galata Tower & Taksim and nearby to metro station.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services Management The Elysium İstanbul Hotel

Wonderful stay in Istanbul

Ocena na stronie TripAdvisor 5.0/5

andrzejaf26 Couples - 24/01/2019 Opinia zatwierdzona w TripAdvisor

Amazing hotel, recently refurnished, very tasty breakfast, Turkish cuisine, on the terrace, night bar/club on the top floor, very good location, friendly staff, especially Miss Feride from the restaurant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services Management

Great location

Ocena na stronie TripAdvisor 4.0/5

hendohaven Couples - 16/10/2018 Opinia zatwierdzona w TripAdvisor

This hotel is in a great location, within easy walking distance to the trams, ferries and plenty of restaurants and attractions. The staff were helpful and pleasant and professional to deal with at all times. The room was clean, well appointed and quiet. As an Accor member, I received a much appreciated upgrade. Breakfast, whilst good and with plenty of choices, was overpriced. Overall, it was a lovely experience in a beautiful city.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation Department

Stay at Istanbul

Ocena na stronie TripAdvisor 3.0/5

Jitendraa S Business - 12/04/2017 Opinia zatwierdzona w TripAdvisor

I stayed at Mgalary for 7 days. House keeping was so weak. After cleaning the room cleaners forgot to keep water bottles, to replace shampoo and shower gel. Breakfast was fine. Reception staff was friendly. Overall an average stay.

Dear Valued Guest, It is our pleasure to hear your constructive comments about your stay in our hotel and thank you very much for the time you have taken to bring them to our attention. You may be sure that your feedback will be taken into consideration. We look forward to welcoming you again at The Elysium Istanbul MGallery by Sofitel. Best Regards Fatih Ersöz Operations Manager

Amazing

Ocena na stronie TripAdvisor 5.0/5

Rakan A Solo travel - 15/01/2017 Opinia zatwierdzona w TripAdvisor

A very nice and classy hotel. Upgraded as a le accur platinum member from a junior to king suite. Staff were so nice and helpful and transportation from and to the airport was great. Will definitely stay there again.

Dear Valued Guest, İt was a great pleasure to receive your positive evaluation of your experience in our hotel on Tripadvisor. We highly appreciate the time you spent to share your comment and rating and we look forward to welcoming you one more time to our hotel. Sincerely, Fatih Ersöz Front Office Manager

Najnowsze opinie: 20

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